Social Conflict

Workplaces are filled with all types of people, and some of them can be very difficult to get along with. By understanding difficult people and their behaviors, a savvy individual can resolve the awkward and problematic situations they create. Dealing with Difficult People looks at difficult behavior - what drives it and how to cope with it by managing aggression, avoiding awkward situations, and keeping calm. This third edition provides tools and techniques for dealing with difficult customers, difficult people in the digital sphere, and difficult bosses.

Authored by leading scholars, the 14 case studies in this volume will help policymakers, scholars, and students make sense of contemporary cyber conflict through historical analogies to past military technological problems.

Popular recovery speaker Mary Pearl T talks about relationships and relates them, often humorously, to the traditions. Lots of great stories. Great fun.

Bullies aren't limited to the playground. These days, they roam our offices and can be found everywhere from break rooms to boardrooms. They don't steal your lunch money, but they can make your work life a living hell - and even ruin your career. Whether the bully is a boss or a coworker...whether you're the target of manipulation, intimidation, verbal abuse, or deliberate humiliation, Beating the Workplace Bully will show you how to fight back.

Punjab was the arena of one of the first major armed conflicts of postcolonial India. During its deadliest decade, as many as 250,000 people were killed. This audiobook makes an urgent intervention in the history of the conflict, which to date has been characterized by a fixation on sensational violence - or ignored altogether. Mallika Kaur unearths the stories of three people who found themselves at the center of Punjab’s human rights movement.

Discover how you can say what you mean, love what you hear—and have the relationship you’ve always wanted. Do you find yourself feeling isolated, disconnected, and like you can’t seem to get your message across—even to the person you love the most? Wish you and your partner could outwardly express all the love that you feel for each other? Communication is one of the most common issues couples face, but the good news is, there’s a clear path to help you navigate those challenges and build a lasting connection.

More than 20 years have elapsed since the United States last brokered a peace agreement between the Israelis and Palestinians. In that time, three presidents have tried and failed. Martin Indyk - a former United States ambassador to Israel and special envoy for the Israeli-Palestinian negotiations in 2013 - has experienced these political frustrations and disappointments firsthand.

4 Essential Keys to Effective Communication in Love, Life, Work--Anywhere! is an excellent 'How-To Guide' teaching some of the key skills that will help you identify and overcome communication barriers and achieve relationship success with the important people in your life--your spouse or partner, child or children, parents, siblings, friends, co-workers, customers--everyone!

How are you supposed to tell someone that they're not meeting expectations without crushing their spirit? Regular feedback, when delivered skillfully, can turn average performers into the hardest workers and stars into superstars. Yet many see it as an awkward chore: Recent studies have revealed 37 percent of managers dread giving feedback, and 65 percent of employees wish their managers gave more feedback. This trail-blazing new model eliminates the guesswork.

There are different kinds of difficult people, and what you'll learn first in this audiobook is to recognize them for who they are. You won't be able to cure them, they would have to go into therapy most of the time to become better versions of themselves. But you'll also find your weapons to overcome the obstacles these aggressive, negative, or just silent people erect on your path. Working in stages to assess the situation and the profile of the difficult people you face, you'll be able to shield yourself and turn their shortcomings into an opportunity for both of you.

Often in our romantic relationships we long for deep connection, but we don't know how to communicate well, and sometimes even withhold what we're really thinking and feeling. As couples, we don't stop to think how important our conversations are. And we certainly don't understand that what we talk about and how we talk about them determine whether our relationships will thrive, flatline, or fail. In Fierce Love, Susan Scott guides couples through conversations that lead to deep connection and lasting commitment.

For the past three decades, the United States and Iran have been engaged in an unacknowledged secret war. This conflict has frustrated five American presidents, divided administrations, and repeatedly threatened to bring the two nations to the brink of open warfare. Drawing upon unparalleled access to senior officials and key documents of several US administrations, David Crist, a senior historian in the federal government, breaks new ground in virtually every section of The Twilight War.

Sages from Cicero to Oprah have told us that forgiveness requires us to let go of negative emotions and that it has a unique power to heal our wounds. In Failures of Forgiveness, Myisha Cherry argues that these beliefs couldn’t be more wrong—and that the ways we think about and use forgiveness, personally and as a society, can often do more harm than good. She presents a new and healthier understanding of forgiveness—one that will give us a better chance to recover from wrongdoing and move toward “radical repair.”

Strained or broken relationships are an unfortunate fact of life for most of us. Friends fall away, siblings drift apart, children sever ties with their parents, and despite our best efforts, these painful fissures are difficult to mend. Bestselling author and clinical psychologist Dr. Ray Guarendi shares practical wisdom and usable strategies to aid you in navigating your way through such situations. With strong doses of humor and hope, he will help you form healthy habits in the ways you talk, think, act, and react to strengthen your relationships and live a more virtuous life.

No matter how much you and your husband or boyfriend love each other, sometimes what you say (or don’t say) and how you say it can get in the way. This book will show you what could be problematic with your conversations that you aren’t even aware of and offer helpful tips and strategies to break old patterns and change the dynamics of how you communicate and connect as a couple.

What is at the core of the Israeli-Palestinian conflict? What does justice demand of us in this conflict? This audiobook clarifies an intimidatingly complex issue - and upends conventional views about America’s stake in it. In this audiobook, Elan Journo explains the essential nature of the conflict and what has fueled it for so long. What justice demands, he shows, is that we evaluate both adversaries - and America's approach to the conflict - according to a universal moral ideal: individual liberty.

Does your child feel lost in social situations, as if everyone else knows a secret code of making friends they don't? "Social Skills for Tweens" is the bridge to a world where your child navigates social waters with ease and confidence. This isn't just a book; it's a journey to transforming your tween into the most socially savvy version of themselves. Say goodbye to social awkwardness and hello to a lifetime of meaningful connections!

How do you respond to anger - in yourself or others? Do you fight fire with fire, or run for cover? Dr. Christian Conte created Yield Theory™ as a way to meet conflict without aggression or submissiveness through the practice of compassionate listening, de-escalation, and genuine communication. With Walking Through Anger, he shares this revolutionary model for dealing with inflamed emotions in even the most difficult and charged situations.

Whether you're starting a new relationship, finding your way back from headaches and heartaches, or just want to deepen your connection, this book will help equip and empower you. Take the first step in transforming your relationship. Here you'll find helpful and empowering tips that will help you cultivate a stronger connection with your partner. With strategies for understanding yourself and taking responsibility for how you show up, these valuable lessons will lead to an even better bond between you and your partner.

This book teaches you the vital skills you need to confront others, communicate effectively, and live a more conflict-free life. In this updated edition, communications expert Barbara Pachter shares a practical, step-by-step guide to tackling conflicts in any situation, including a new section on navigating sticky situations online.