Social Services

Your guide to becoming an explanation specialist. You've done the hard work. Your product or service works beautifully - but something is missing. People just don't see the big idea - and it's keeping you from being successful. Your idea has an explanation problem. The Art of Explanation is for business people, educators, and influencers who want to improve their explanation skills and start solving explanation problems.

Kappa, flic infiltré au cœur du "Killer social Club", une société secrète, vient d’être démasqué. Alors qu'il lutte contre son propre esprit qui lui joue des tours, lui et sa compagne Myo tentent d’échapper à des tueurs de l’organisation lancés à leurs trousses. Ils trouvent refuge dans la communauté de Scott, le frère de Taker qui a perdu la vie dans la saison précédente.

This audiobook explains why people buy - and how to use that knowledge to improve pricing, increase sales, and create better, "brain-friendly" brand messaging. Become a more effective leader with the practical tools in this book.

*A NEXT BIG IDEA CLUB MUST-READ* *A HARVARD PUBLIC HEALTH MAGAZINE BEST BOOK OF 2024* In this combination of diligent science reporting, moving patient success stories, and surprising self-discovery, journalist Julia Hotz helps us discover the lasting and life-changing power of social...

In her new book, Cathy Glass, the no.1 bestselling author of Damaged, tells the story of the Alice, a young and vulnerable girl who is desperate to return home to her mother. Alice, aged four, is snatched by her mother the day she is due to arrive at Cathy's house. Drug-dependent and mentally...

In To Catch a Spy: The Art of Counterintelligence, James M. Olson, former chief of CIA counterintelligence, offers a wake-up call for the American public and also a guide for how our country can do a better job of protecting its national security and trade secrets. Olson takes the listener into the arcane world of counterintelligence as he lived it during his 30-year career in the CIA.

Children of Coercive Control extends Evan Stark's path-breaking analysis of interpersonal violence to children, showing that coercive control is the most important cause and context of child abuse and child homicide outside a war zone, as well as of the sexual abuse, denigration, exploitation, isolation, and subordination of children. The book provides a working model of the coercive control of children and illustrates its dynamics and consequences with dramatic cases drawn from the headlines and Dr. Stark's forensic practice.

Prospect the Sandler Way shares 30 core principles for mastering stress-free lead development by phone and over the Internet, in accordance with the selling system developed by David H. Sandler. Includes updated strategies on 21st-century topics like conducting effective online pre-call research, and using LinkedIn to generate referrals.

Bestselling author and teacher Casey Watson shares the horrifying true story of Kiera Bentley, a 12-year-old girl with a deeply shocking secret she’s too young to even understand. When Casey first meets Kiera, a small slight girl who’s just lashed out at a fellow pupil in assembly, she...

Most referee and umpire training materials stink. They spend so much time focused on rules and signals, they miss the simple communication ideas that will help you survive those scary first few games, and become a better sports league official. Whether it's flag football, softball, little league baseball, basketball, or even kickball and dodgeball, this guide will help you become a better referee, umpire and communicator for your league and teams, and just maybe in your life.

This book describes the turbulent lives, loves, and perilous missions of the greatest Mossad lohamot, the female warriors of the Israeli Secret Service. The stunning feats of these strong, bold women prove that they are equal to men, and often even better. Beside the nation's enemies, they had to fight a painful solitude, an awkward attitude of their male colleagues, and often give up their dream of marriage and children. And still, they brilliantly carried out their missions.

Raising a seven-year-old daughter and caring for a newborn, single mother Stephanie Land tries her best to persevere through fatigue, hunger, a depleted food stamp balance, and a bank account hovering around ten dollars. Not to mention postpartum hormones, anxiety over finding suitable housing, and the fear of defeat in the battle of fulfilling her children’s needs and forging her own identity as a writer. With the help of a community of friends and her own steely will, Stephanie is determined to find a way forward to a life that can afford her family hope and joy.

The Gender Identity Development Service (GIDS), based at the Tavistock and Portman Trust in North London, was set up initially to provide - for the most part - talking therapies to young people who were questioning their gender identity. But in the last decade GIDS has referred more than a thousand children, some as young as nine years old, for medication to block their puberty. In the same period, the number of referrals has exploded, increasing thirty-fold, while the profile of the patients has changed, from largely pre-pubescent boys to mostly adolescent girls.

The Survival Spanish for Social Services program is designed to give you the Spanish skills you need to communicate more effectively with today's diverse clientele. Vocabulary for this program was suggested by hundreds of social-services professionals.

Since its founding in 1995, the FSB, Russia's Federal Security Service, has regained the majority of the domestic security functions of the Soviet-era KGB. Under Vladimir Putin, who served as FSB director just before becoming president, the agency has grown to be one of the most powerful and favored organizations in Russia. The FSB not only conducts internal security but also has primacy in intelligence operations in former Soviet states.

Few outside the security services have heard of 14 Company. As deadly as the SAS yet more secret, the operators of 14 Company are Britain's most effective weapon against international terrorism. For every bomb that goes off, 14 Company prevent 12. The selection process is the most physically, intellectually, and emotionally demanding anywhere in the world. This is the true story of one operator and of some of the most hair-raising military operations ever conducted on the streets of Britain.

It’s a new era of business and consumerism - and you play a role in defining it.

Today’s biggest trends - the mobile web, social media, real time - have produced a new consumer landscape. The End of Business As Usual explores this complex information revolution, how it has changed the future of business, media, and culture, and what you can do about it. This is the end of business as usual and the beginning of a new era of relevance.

Performative Outrage delivers a piercing examination of how manufactured fury is eroding the foundations of democracy. Drawing from experience in public administration and backed by profound insights, Brooks Williams reveals how local government, the most direct and impactful form of governance—is being paralyzed by social media theatrics, fear-driven decision-making, and the relentless churn of outrage cycles. With searing clarity, he deconstructs the anatomy of performative anger, exposes its enablers, and traces its devastating consequences for trust, leadership, and community cohesion.

Experienced foster carer, Rosie Lewis, takes on the heart-breaking case of Megan, a baby born with a drug addiction and a cleft palate. Addicted to drugs from birth because of her mother’s substance abuse during pregnancy, new-born Megan is taken into Rosie’s loving care. Rosie is supposed...

Orphans of Empire tells the story of what happened to the thousands of children who were raised at the London Foundling Hospital, Coram's brainchild, which opened in 1741 and grew to become the most famous charity in Georgian England. It provides vivid insights into the lives and fortunes of London's poorest children, from the earliest days of the Foundling Hospital to the mid-Victorian era, when Charles Dickens was moved by his observations of the charity's work to campaign on behalf of orphans.