Technology Business

Artificial intelligence is transforming how organisations operate, and charities risk being left behind as the technology advances exponentially. This playbook provides practical, actionable guidance for charitable organisations seeking to implement AI thoughtfully and effectively. Drawing from decades of experience working with leading UK charities and corporations, we offer a structured approach to help mission-driven organisations navigate the AI landscape.

AI-Powered Customer Experience, The Future of Call Center Excellence. Future belongs to organizations that understand how to measure what matters: customer lifetime value, emotional satisfaction, effort reduction, and the seamless orchestration of human and artificial intelligence working together. Thirty years ago, when I first stepped into a call center, success was measured by how many calls an agent could handle per hour. The faster you moved customers along, the better your numbers looked.

In the fall of 1980, Genentech, Inc., a little-known California genetic engineering company, became the overnight darling of Wall Street, raising over $38 million in its initial public stock offering. Lacking marketed products or substantial profit, the firm nonetheless saw its share price escalate from $35 to $89 in the first few minutes of trading. Coming at a time of economic recession and declining technological competitiveness in the United States, the event ignited a period of speculative frenzy over biotechnology.

What if your next business partner was artificial intelligence? What if you could write faster, earn smarter, and automate the boring stuff—without coding, a team, or any technical skills? This isn’t a fantasy. It’s the future of online income. And it starts here. AI ChatGPT Automation Money Machine is the ultimate guide to transforming ChatGPT into your most powerful business tool. Whether you’re a freelancer, digital creator, solopreneur, or total beginner, this book will show you how to turn prompts into profit.

With over 800 million users and growing, TikTok is quickly becoming the most popular social media platform, leading influencers, brands and average joe’s to wonder “How can I use TikTok to grow my following?” If you haven’t used TikTok before, it may seem a bit frightening, or maybe even a bit weird and irrelevant. You find yourself thinking.... What even is this whole TikTok thing? Where do I start? I only see kids on the platform, will this work for my company? I can’t dance, how can I ever become an influencer?

Unmasking the Social Engineer: The Human Element of Security focuses on combining the science of understanding nonverbal communications with the knowledge of how social engineers, scam artists, and con men use these skills to build feelings of trust and rapport in their targets. The author helps listeners understand how to identify and detect social engineers and scammers by analyzing their nonverbal behavior. Unmasking the Social Engineer shows how attacks work.

From making faster, better decisions to automating rote work to enabling robots to respond to emotions, AI and machine learning are already reshaping business and society. What should you and your company be doing today to ensure that you're poised for success and keeping up with your competitors in the age of AI? Artificial Intelligence: The Insights You Need from Harvard Business Review brings you today's most essential thinking on AI and explains how to launch the right initiatives at your company to capitalize on the opportunity of the machine intelligence revolution.

Social Media Marketing Guide to Business was written for entrepreneurs and business owners who want to put their brand on the digital map. There is an extensive overview of what social media marketing is, insider details on each of the main social networks and how to master them, and how these platforms can magnify brand exposure.

As an enthusiastic participant in the Maker Movement, Mick Ebeling has found countless ways to create simple new do-it-yourself technologies. But Ebeling has always dreamed big and soon realized that by ignoring that little voice of doubt in his head, his hobby could have the potential to actually help people surmount seemingly impossible odds. From crafting prosthetics for a young Sudanese boy who lost his hands in a bombing to a machine that allowed a paralyzed artist to draw again, Ebeling soon saw that nothing is actually impossible.

Grâce aux témoignages exclusifs d'Elon Musk, Amy Rowe Klement, Peter Thiel, Julie Anderson, Max Levchin, Reid Hoffman et beaucoup d'autres, Jimmy Soni nous raconte l'histoire de ces talents réunis dans l'aventure Paypal, qui vont par la suite façonner la nouvelle économie, jusqu'au concept de cryptomonnaie. Aujourd'hui, les fondateurs et les premiers employés de PayPal constituent le réseau le plus puissant de l'industrie technologique.

If you have tried everything imaginable but have never been able to use artificial intelligence to scale your business or enhance your projects, then this could be one of the most important audiobooks you have listened to in years. Practical Artificial Intelligence: An Enterprise Playbook is written to give you an in-depth view of Artificial Intelligence and how it can be used to make analytics more productive and efficient at workplaces.

If you’re anything like journalist Stephanie McNeal—aka, a millennial woman—you spend hours every day indulging in Instagram’s infinite scroll. The influencers on the platform aren’t just providing eye candy; these tastemakers impact how we cook, consume, parent, decorate, think, and live. But what exactly is going on behind the curtain of the perfectly curated Instagram grids we obsess over the most? Through intimate, funny, and vulnerable reporting, McNeal takes us through the looking glass and into the secretive real world of three major influencers.

AI Business Revolution is your field guide to using ChatGPT and today’s most powerful AI tools to streamline your business, multiply productivity, and outpace your competition — even if you have no tech background. Think AI is just for tech giants or software geeks? Think again. The only real risk is ignoring it. This book is for entrepreneurs, solopreneurs, and business leaders who don’t have time to waste but do want to lead the wave instead of getting swept under it.

Build a profitable YouTube business without ever showing your face. How to Start a Faceless YouTube Channel: Create, Automate, and Monetize Without Ever Showing Your Face is your step-by-step guide to launching, growing, and monetizing a successful YouTube channel behind the scenes. Learn how entrepreneurs and creators are earning passive income by creating engaging content using stock footage, animations, AI voiceovers, and screen recordings.

Leadership is evolving. Have you future-proofed your career? AI isn’t coming—it's already here, reshaping leadership, decision-making, and success. The leaders who embrace AI-first strategies will thrive. The ones who don’t? They’ll be left behind. In The Leadership Playbook, Revisited, award-winning executive strategist Keryn Gold, PhD, MBA, delivers an actionable, high-impact, no-nonsense guide for executives and professionals ready to lead smarter, faster, and more effectively in the AI era. You’ll learn: How AI is transforming leadership—and what great AI-first leaders do differently.

Once the unrivaled titan of social media, Facebook held a singular place in culture and politics. Along with its sister platforms Instagram and WhatsApp, it was a daily destination for billions of users around the world. Inside and outside the company, Facebook extolled its products as bringing people closer together and giving them voice. But in the wake of the 2016 election, even some of the company’s own senior executives came to consider those claims pollyannaish and simplistic.

Der KI-Goldrausch ist in vollem Gange. ChatGPT und andere KI-Tools verbessern sich täglich. Kreative veröffentlichen Inhalte in noch nie dagewesenem Tempo. Doch Geschwindigkeit ohne solide Grundlage und Strategie führt zu Frustration statt zu Erfolg. Der KI-Content-Millionär ist Ihr Wegweiser zur Erstellung von Inhalten, die konvertieren und viral gehen. Sie können sich für einen Ansatz mit hohem Volumen, Premium-Qualität oder einen Mittelweg entscheiden.

For more than sixty years the rock-solid, time-tested advice in this book has carried thousands of now famous people up the ladder of success in their business and personal lives. Now this previously revised and updated bestseller is available in trade paperback for the first time to help you achieve your maximum potential throughout the next century!

Most people are stuck in straight-line thinking. They see problems in isolation, chase quick fixes, and treat outcomes as immediate and unconnected. But the real world doesn’t work that way—it runs on systems. Interconnected causes, delayed effects, feedback loops, hidden incentives, and ripple consequences drive everything around us. This audiobook rewires your brain for systems thinking—one powerful shift at a time. You’ll get 100 clear, actionable strategies.

By using strategies and technologies as the flywheel to orchestrate systems of listening, understanding, and predicting, as well as taking action and learning from those interactions at scale, businesses can easily put the customer and employee first, not only meet the ever-changing customer and employee expectations, but also leapfrog their competition. They predict empathy is the next frontier in technology. This book is aimed at sparking an industry-wide conversation about how exponential technologies like AI and cloud can enable a more empathetic world.