Technology Leadership
-
-
Monopolies and Tech Giants
- The Insights You Need from Harvard Business Review (HBR Insights Series)
- Auteur(s): Harvard Business Review
- Narrateur(s): Jonathan Todd Ross
- Durée: 3 h et 18 min
- Version intégrale
-
Au global0
-
Performance0
-
Histoire0
A new breed of monopolies is threatening your business. Tech megafirms from around the world are encroaching on your industry's space, rewriting the rules, and scooping up talent - and your customers. What should you and your company be doing right now to counter these challenges? Monopolies and Tech Giants: The Insights You Need from Harvard Business Review will provide you with today's most essential thinking on corporate inequality, help you understand what it will mean for your organization, and inspire your company to succeed in the winner-take-all economy.
-
Monopolies and Tech Giants
- The Insights You Need from Harvard Business Review (HBR Insights Series)
- Narrateur(s): Jonathan Todd Ross
- Série: HBR Insights Series
- Durée: 3 h et 18 min
- Date de publication: 2020-04-21
- Langue: Anglais
-
A new breed of monopolies is threatening your business. Tech megafirms from around the world are encroaching on your industry's space, rewriting the rules, and scooping up talent - and your customers....
Échec de l'ajout au panier.
Veuillez réessayer plus tardÉchec de l'ajout à la liste d'envies.
Veuillez réessayer plus tardÉchec de la suppression de la liste d’envies.
Veuillez réessayer plus tardÉchec du suivi du balado
Ne plus suivre le balado a échoué
12,24 $ ou gratuit avec l'essai de 30 jours
-
-
-
Make AI Work
- Cutting Through the Hype to Deliver Real Business Value
- Auteur(s): Valeriana Colon
- Narrateur(s): Valeriana Colon
- Durée: 8 h et 16 min
- Version intégrale
-
Au global0
-
Performance0
-
Histoire0
Make AI Work cuts through the noise so real people and organizations can confidently put AI to work—without the jargon, panic, or promises of sentient machines. Whether you’re leading a team, pitching a project, or just wondering how AI fits into your day-to-day, this book is your field manual. You’ll learn how to turn buzzwords into results—no data science degree (or robot sidekick) required.
-
Make AI Work
- Cutting Through the Hype to Deliver Real Business Value
- Narrateur(s): Valeriana Colon
- Durée: 8 h et 16 min
- Date de publication: 2025-08-01
- Langue: Anglais
-
Make AI Work cuts through the noise so real people and organizations can confidently put AI to work—without the jargon, panic, or promises of sentient machines.
Échec de l'ajout au panier.
Veuillez réessayer plus tardÉchec de l'ajout à la liste d'envies.
Veuillez réessayer plus tardÉchec de la suppression de la liste d’envies.
Veuillez réessayer plus tardÉchec du suivi du balado
Ne plus suivre le balado a échoué
25,00 $ ou gratuit avec l'essai de 30 jours
-
-
-
Transformarea digitală
- Cum să-ți regândești afacerea în era internetului
- Auteur(s): David L. Rogers, Tudorache Marian - translator
- Narrateur(s): Teodor Avramescu
- Durée: 12 h et 45 min
- Version intégrale
-
Au global0
-
Performance0
-
Histoire0
Fiecare epocă a inovării tehnologice aduce beneficii. Însă impune totodată adoptarea unor strategii noi și, de cele mai multe ori, schimbări în domeniul de activitate. David L. Rogers îți prezintă o hartă a etapelor care trebuie parcurse în dezvoltarea oricărei afaceri care se vrea în pas cu transformarea digitală. Folosindu-și experiența universitară, dar mai ales fascinantul background de consultant al unora dintre cele mai mari companii la nivel global, autorul însoțește fiecare capitol cu exemple ilustrative și studii de caz care să te inspire și pe tine pentru marea schimbare.
-
Transformarea digitală
- Cum să-ți regândești afacerea în era internetului
- Narrateur(s): Teodor Avramescu
- Durée: 12 h et 45 min
- Date de publication: 2025-06-06
- Langue: Roumain
-
Fiecare epocă a inovării tehnologice aduce beneficii. Însă impune totodată adoptarea unor strategii noi și, de cele mai multe ori, schimbări în domeniul de activitate. David L.
Échec de l'ajout au panier.
Veuillez réessayer plus tardÉchec de l'ajout à la liste d'envies.
Veuillez réessayer plus tardÉchec de la suppression de la liste d’envies.
Veuillez réessayer plus tardÉchec du suivi du balado
Ne plus suivre le balado a échoué
9,84 $ ou gratuit avec l'essai de 30 jours
-
-
-
Data for Good
- Maximize Program Effectiveness Make Data-Driven Decisions Improve Transparency and Impact
- Auteur(s): Patricia Steele
- Narrateur(s): Patricia Steele
- Durée: 2 h et 36 min
- Version intégrale
-
Au global0
-
Performance0
-
Histoire0
Are you passionate about making a difference, but struggle to measure the impact of your work? Do you wrestle with demonstrating to others the outcomes of your organization’s efforts? In Data for Good, Patricia Steele proposes a method to harness the power of data to reshape your nonprofit, educational institution, or social impact business into a dynamic force for positive change.
-
Data for Good
- Maximize Program Effectiveness Make Data-Driven Decisions Improve Transparency and Impact
- Narrateur(s): Patricia Steele
- Durée: 2 h et 36 min
- Date de publication: 2025-11-05
- Langue: Anglais
-
In Data for Good, Patricia Steele proposes a method to harness the power of data to reshape your nonprofit, educational institution, or social impact business into a dynamic force for positive change.
Échec de l'ajout au panier.
Veuillez réessayer plus tardÉchec de l'ajout à la liste d'envies.
Veuillez réessayer plus tardÉchec de la suppression de la liste d’envies.
Veuillez réessayer plus tardÉchec du suivi du balado
Ne plus suivre le balado a échoué
8,71 $ ou gratuit avec l'essai de 30 jours
-
-
-
Motivating Your Staff for Better Performance
- Build Trust and Motivate People
- Auteur(s): Brian B Brown
- Durée: 2 h et 21 min
- Version intégrale
-
Au global0
-
Performance0
-
Histoire0
Business owners and managers are under increasing pressure to perform. Never has there been a better time to practice good people motivation and management techniques. Lack of employment security and flexible working contracts have reduced the level of loyalty, so more emphasis needs to be placed on building positive relationships with people. Traditional carrot-and-stick management techniques no longer work.
-
Motivating Your Staff for Better Performance
- Build Trust and Motivate People
- Durée: 2 h et 21 min
- Date de publication: 2008-02-05
- Langue: Anglais
- Business owners and managers are under increasing pressure to perform. Never has there been a better time to practice good people motivation and management techniques....
Échec de l'ajout au panier.
Veuillez réessayer plus tardÉchec de l'ajout à la liste d'envies.
Veuillez réessayer plus tardÉchec de la suppression de la liste d’envies.
Veuillez réessayer plus tardÉchec du suivi du balado
Ne plus suivre le balado a échoué
9,56 $ ou gratuit avec l'essai de 30 jours
-
-
-
The AI Project and Work Management Revolution Is Here!
- Practical Strategies for Seizing This Moment to Become a Higher Performing Organization with Happier People
- Auteur(s): Mike Taylor
- Narrateur(s): Curt Lackey
- Durée: 1 h et 24 min
- Version intégrale
-
Au global1
-
Performance1
-
Histoire1
High performing organizations see better results than their contemporaries and have more satisfied employees. This book clarifies this unique point in history where key technologies like AI, collaboration platforms, and low code development have converged to transform project and work management and provides practical strategies for seizing this moment to become a higher performing organization with happier people. In the ever-evolving landscape of business and technology, project management stands as a critical pillar, orchestrating the rhythm of progress and innovation.
-
-
Very general
- Écrit par Client d'Amazon le 2024-12-16
-
The AI Project and Work Management Revolution Is Here!
- Practical Strategies for Seizing This Moment to Become a Higher Performing Organization with Happier People
- Narrateur(s): Curt Lackey
- Durée: 1 h et 24 min
- Date de publication: 2024-04-26
- Langue: Anglais
-
High performing organizations see better results than their contemporaries and have more satisfied employees.
Échec de l'ajout au panier.
Veuillez réessayer plus tardÉchec de l'ajout à la liste d'envies.
Veuillez réessayer plus tardÉchec de la suppression de la liste d’envies.
Veuillez réessayer plus tardÉchec du suivi du balado
Ne plus suivre le balado a échoué
8,71 $ ou gratuit avec l'essai de 30 jours
-
-
-
Humanity Works
- Merging Technologies and People for the Workforce of the Future
- Auteur(s): Alexandra Levit
- Narrateur(s): Kate Fenton
- Durée: 7 h et 55 min
- Version intégrale
-
Au global0
-
Performance0
-
Histoire0
The professional landscape is transforming, and the only way to maintain competitive advantage is to maximize the unique skills of your workforce. In Humanity Works, best-selling author, global workplace consultant, and futurist Alexandra Levit provides a guide to making the most of the human traits of creativity, judgement, problem solving, and interpersonal sensitivity. Revealing what the "robot takeover" will really look like, how talent and machines can work side by side, and how you can make organizational structures more agile and innovation focused, this book will prepare you to lead organizations of the future.
-
Humanity Works
- Merging Technologies and People for the Workforce of the Future
- Narrateur(s): Kate Fenton
- Durée: 7 h et 55 min
- Date de publication: 2018-10-28
- Langue: Anglais
-
Revealing what the "robot takeover" will really look like, how talent and machines can work side by side, and how you can make organizational structures more agile and innovation focused, this book will prepare you to lead organizations of the future....
Échec de l'ajout au panier.
Veuillez réessayer plus tardÉchec de l'ajout à la liste d'envies.
Veuillez réessayer plus tardÉchec de la suppression de la liste d’envies.
Veuillez réessayer plus tardÉchec du suivi du balado
Ne plus suivre le balado a échoué
20,15 $ ou gratuit avec l'essai de 30 jours
-
-
-
Leading in the Digital World
- How to Foster Creativity, Collaboration, and Inclusivity
- Auteur(s): Amit S. Mukherjee
- Narrateur(s): Steve Menasche
- Durée: 7 h et 4 min
- Version intégrale
-
Au global0
-
Performance0
-
Histoire0
Certain ideas about business leadership are held to be timeless, and certain characteristics of leaders - often including a square jaw, a deep voice, and extroversion - are said to be universal. In Leading in the Digital World, Amit Mukherjee argues that since digital technologies are changing everything else, how could they not change leadership ideologies and styles? Drawing on a global survey of 700 mid-tier to senior executives and interviews with C-level executives from around the world, Mukherjee explains how digital technologies are already reshaping organizations.
-
Leading in the Digital World
- How to Foster Creativity, Collaboration, and Inclusivity
- Narrateur(s): Steve Menasche
- Durée: 7 h et 4 min
- Date de publication: 2020-06-30
- Langue: Anglais
-
Certain ideas about business leadership are held to be timeless, and certain characteristics of leaders - often including a square jaw, a deep voice, and extroversion - are said to be universal. In Leading in the Digital World, Amit Mukherjee argues that these ideals are neither....
Échec de l'ajout au panier.
Veuillez réessayer plus tardÉchec de l'ajout à la liste d'envies.
Veuillez réessayer plus tardÉchec de la suppression de la liste d’envies.
Veuillez réessayer plus tardÉchec du suivi du balado
Ne plus suivre le balado a échoué
17,81 $ ou gratuit avec l'essai de 30 jours
-
-
-
The Threshold
- Leading in the Age of AI
- Auteur(s): Nick Chatrath
- Narrateur(s): Derek Dysart
- Durée: 9 h et 54 min
- Version intégrale
-
Au global0
-
Performance0
-
Histoire0
We are living in a new age. With developments emerging every day, Artificial Intelligence will soon surpass most human competencies and drastically transform technology's role in our day-to-day world. The solution for organizational leaders is not to become more like computers. In order for our organizations to survive as we stand at the threshold of a new era, we must tap into the qualities that make us uniquely human. Nick Chatrath interweaves an analysis of antiquated leadership modes with his newly developed strategies for more effective "threshold" leadership methods.
-
The Threshold
- Leading in the Age of AI
- Narrateur(s): Derek Dysart
- Durée: 9 h et 54 min
- Date de publication: 2023-02-28
- Langue: Anglais
-
In the face of increasingly intelligent technology, old models of leadership are becoming obsolete. Leadership consultant Nick Chatrath interweaves an analysis of antiquated leadership modes with his newly developed strategies for more effective "threshold" leadership methods....
Échec de l'ajout au panier.
Veuillez réessayer plus tardÉchec de l'ajout à la liste d'envies.
Veuillez réessayer plus tardÉchec de la suppression de la liste d’envies.
Veuillez réessayer plus tardÉchec du suivi du balado
Ne plus suivre le balado a échoué
21,92 $ ou gratuit avec l'essai de 30 jours
-
-
-
Authentic Inclusion™
- Drives Disruptive Innovation
- Auteur(s): Frances West
- Narrateur(s): Frances West
- Durée: 4 h et 8 min
- Version intégrale
-
Au global0
-
Performance0
-
Histoire0
Authentic Inclusion™, an idea originated by Frances West, former IBM chief accessibility officer, is defined as the institutional insight that human diversity is at the core of disruptive innovation. It calls for holistic actions across an institution to respect an individual's ability to make a difference despite being different. Frances describes how her personal and professional journey led her to this thinking and work. The book addresses the diversity issues and proposes new ways that business leaders can think about inclusion as human first.
-
Authentic Inclusion™
- Drives Disruptive Innovation
- Narrateur(s): Frances West
- Durée: 4 h et 8 min
- Date de publication: 2023-07-18
- Langue: Anglais
-
Authentic Inclusion, an idea originated by Frances West, former IBM chief accessibility officer, is defined as the institutional insight that human diversity is at the core of disruptive innovation....
Échec de l'ajout au panier.
Veuillez réessayer plus tardÉchec de l'ajout à la liste d'envies.
Veuillez réessayer plus tardÉchec de la suppression de la liste d’envies.
Veuillez réessayer plus tardÉchec du suivi du balado
Ne plus suivre le balado a échoué
10,09 $ ou gratuit avec l'essai de 30 jours
-
-
-
Humanity Reimagined
- Where We Go from Here
- Auteur(s): Martin Fiore
- Narrateur(s): Karen Leeds
- Durée: 5 h et 39 min
- Version intégrale
-
Au global0
-
Performance0
-
Histoire0
For years, executive Martin Fiore has been advising leaders from a wide range of industries about technological trends that are reshaping the world of business, from artificial intelligence and the rise of autonomous systems to human/machine convergence. Now, in Humanity Reimagined, Fiore explores how these trends are disrupting industries, changing the world of work, transforming the economy, and creating both threats and opportunities for leaders at all levels, from entrepreneurs nurturing start-up businesses to C-suite leaders at the world's biggest corporations.
-
Humanity Reimagined
- Where We Go from Here
- Narrateur(s): Karen Leeds
- Durée: 5 h et 39 min
- Date de publication: 2023-06-12
- Langue: Anglais
-
For years, executive Martin Fiore has been advising leaders from a wide range of industries about technological trends that are reshaping the world of business, from artificial intelligence and the rise of autonomous systems to human/machine convergence....
Échec de l'ajout au panier.
Veuillez réessayer plus tardÉchec de l'ajout à la liste d'envies.
Veuillez réessayer plus tardÉchec de la suppression de la liste d’envies.
Veuillez réessayer plus tardÉchec du suivi du balado
Ne plus suivre le balado a échoué
25,00 $ ou gratuit avec l'essai de 30 jours
-
-
-
IT Survival Guide
- Conquering Information Technology in Your Organization
- Auteur(s): David Papp
- Narrateur(s): Tim Lundeen
- Durée: 3 h et 25 min
- Version intégrale
-
Au global0
-
Performance0
-
Histoire0
Is your IT system an asset or a hindrance to your organization's success? More important, can you tell the difference? Unlike other well-recognized professions, information technology is still in its infancy. With this book you will gain an understanding of how IT systems and tools can offer your organization the best chance to succeed.
-
IT Survival Guide
- Conquering Information Technology in Your Organization
- Narrateur(s): Tim Lundeen
- Durée: 3 h et 25 min
- Date de publication: 2011-05-17
- Langue: Anglais
- Is your IT system an asset or a hindrance to your organization's success? More important, can you tell the difference? Here's help....
Échec de l'ajout au panier.
Veuillez réessayer plus tardÉchec de l'ajout à la liste d'envies.
Veuillez réessayer plus tardÉchec de la suppression de la liste d’envies.
Veuillez réessayer plus tardÉchec du suivi du balado
Ne plus suivre le balado a échoué
21,00 $ ou gratuit avec l'essai de 30 jours
-
-
-
Demystifying IT
- The Language of IT for the CEO
- Auteur(s): Bhopi Dhall, Saurajit Kanungo
- Narrateur(s): Enn Reitel
- Durée: 4 h et 13 min
- Version intégrale
-
Au global0
-
Performance0
-
Histoire0
Demystifying IT has been hailed as the one book about information technology that leaders of midsized companies should listen to. Given the importance of IT in today’s world, it might also be the most timely and valuable business book of any kind to be published recently. The co-authors are masters of leveraging IT for creating sustainable competitive advantages for businesses. They’ve been at it for decades, solving problems that defied other experts, and leading digitization projects which have boosted client companies into new realms of growth and profit.
-
Demystifying IT
- The Language of IT for the CEO
- Narrateur(s): Enn Reitel
- Durée: 4 h et 13 min
- Date de publication: 2023-08-01
- Langue: Anglais
-
Demystifying IT has been hailed as the one book about information technology that leaders of midsized companies should listen to. Given the importance of IT in today’s world, it might also be the most timely and valuable business book of any kind to be published recently....
Échec de l'ajout au panier.
Veuillez réessayer plus tardÉchec de l'ajout à la liste d'envies.
Veuillez réessayer plus tardÉchec de la suppression de la liste d’envies.
Veuillez réessayer plus tardÉchec du suivi du balado
Ne plus suivre le balado a échoué
17,54 $ ou gratuit avec l'essai de 30 jours
-
-
-
A CEO's Survival Guide to Information Technology
- Auteur(s): Bob Coppedge
- Narrateur(s): Bob Coppedge
- Durée: 5 h et 25 min
- Version intégrale
-
Au global0
-
Performance0
-
Histoire0
Ignorance of technology is the new measure of illiteracy. Is it hurting you and your business? Are critical IT decisions being made by the right people in your organization? In many small to medium-sized companies, key business decisions are being made by the IT support folks (geeks), while technology decisions are being made by management. Too often signals get mixed and decisions with less than ideal judgment or clarity are made.
-
A CEO's Survival Guide to Information Technology
- Narrateur(s): Bob Coppedge
- Durée: 5 h et 25 min
- Date de publication: 2020-10-13
- Langue: Anglais
-
In many small to medium-sized companies, key business decisions are being made by the IT support folks (geeks), while technology decisions are being made by management....
Échec de l'ajout au panier.
Veuillez réessayer plus tardÉchec de l'ajout à la liste d'envies.
Veuillez réessayer plus tardÉchec de la suppression de la liste d’envies.
Veuillez réessayer plus tardÉchec du suivi du balado
Ne plus suivre le balado a échoué
25,00 $ ou gratuit avec l'essai de 30 jours
-
-
-
Digital Resilience
- Is Your Company Ready for the Next Cyber Threat?
- Auteur(s): Ray A. Rothrock, Richard A. Clarke - foreword
- Narrateur(s): Chris Sorensen
- Durée: 7 h et 41 min
- Version intégrale
-
Au global0
-
Performance0
-
Histoire0
Fascinating and highly listenable, Digital Resilience opens with the infamous 2013 Target attack, which compromised the credit card information of 40 million customers. In hindsight, the hack (like most today) was preventable. Data theft. Downed servers. Malware. Even human error can trigger cyber events anytime from anywhere around the globe. This powerful guide provides the resilience-building strategies you need to prevail - no matter what strikes.
-
Digital Resilience
- Is Your Company Ready for the Next Cyber Threat?
- Narrateur(s): Chris Sorensen
- Durée: 7 h et 41 min
- Date de publication: 2018-04-05
- Langue: Anglais
-
Fascinating and highly listenable, Digital Resilience opens with the infamous 2013 Target attack, which compromised the credit card information of 40 million customers....
Échec de l'ajout au panier.
Veuillez réessayer plus tardÉchec de l'ajout à la liste d'envies.
Veuillez réessayer plus tardÉchec de la suppression de la liste d’envies.
Veuillez réessayer plus tardÉchec du suivi du balado
Ne plus suivre le balado a échoué
27,83 $ ou gratuit avec l'essai de 30 jours
-
-
-
Pre-Commerce
- How Companies and Customers are Transforming Business Together
- Auteur(s): Bob Pearson
- Narrateur(s): John Allen Nelson
- Durée: 9 h et 54 min
- Version intégrale
-
Au global0
-
Performance0
-
Histoire0
Since its debut E-commerce has been centered on the transaction, which represents less than one percent of the time we spend online. Now, we are entering the era of Pre-Commerce where customers make their own decision to buy or support a brand before the transaction. Pre-Commerce explains how the exploding use of social media channels has fundamentally changed the way customers go about making their purchasing decisions, how they educate themselves and why they choose to support certain brands above others.
-
Pre-Commerce
- How Companies and Customers are Transforming Business Together
- Narrateur(s): John Allen Nelson
- Durée: 9 h et 54 min
- Date de publication: 2020-07-10
- Langue: Anglais
-
Ideas for leaders to engage directly with customers to shape their brand and marketplace success....
Échec de l'ajout au panier.
Veuillez réessayer plus tardÉchec de l'ajout à la liste d'envies.
Veuillez réessayer plus tardÉchec de la suppression de la liste d’envies.
Veuillez réessayer plus tardÉchec du suivi du balado
Ne plus suivre le balado a échoué
23,39 $ ou gratuit avec l'essai de 30 jours
-
-
-
The New Technology Elite
- How Great Companies Optimize Both Technology Consumption and Production
- Auteur(s): Vinnie Mirchandani
- Narrateur(s): Jeff Hoyt
- Durée: 11 h et 48 min
- Version intégrale
-
Au global0
-
Performance0
-
Histoire0
The old delineation of technology buyer and vendor is obsolete. There is a new definition for the technology elite - and you find them across industries and geographies. The 17 case studies and four guest columns spread through The New Technology Elite bring out the elite attributes in detail. Every organization will increasingly be benchmarked against these elite - and soon will be competing against them.
-
The New Technology Elite
- How Great Companies Optimize Both Technology Consumption and Production
- Narrateur(s): Jeff Hoyt
- Durée: 11 h et 48 min
- Date de publication: 2020-07-10
- Langue: Anglais
-
How-to guidance for optimizing incumbent technologies to deliver a better product and gain competitive advantage....
Échec de l'ajout au panier.
Veuillez réessayer plus tardÉchec de l'ajout à la liste d'envies.
Veuillez réessayer plus tardÉchec de la suppression de la liste d’envies.
Veuillez réessayer plus tardÉchec du suivi du balado
Ne plus suivre le balado a échoué
27,83 $ ou gratuit avec l'essai de 30 jours
-
-
-
Cyber Wars
- Hacks That Shocked the Business World
- Auteur(s): Charles Arthur
- Narrateur(s): Joe Jameson
- Durée: 7 h et 40 min
- Version intégrale
-
Au global1
-
Performance1
-
Histoire1
Cyber Wars gives you the dramatic inside stories of some of the world's biggest cyber attacks. These are the game-changing hacks that make organisations around the world tremble and leaders stop and consider just how safe they really are. Charles Arthur provides a gripping account of why each hack happened, what techniques were used, what the consequences were and how they could have been prevented. Cyber attacks are some of the most frightening threats currently facing business leaders, and this book provides a deep insight into understanding how they work.
-
Cyber Wars
- Hacks That Shocked the Business World
- Narrateur(s): Joe Jameson
- Durée: 7 h et 40 min
- Date de publication: 2018-08-09
- Langue: Anglais
-
Cyber Wars gives you the dramatic inside stories of some of the world's biggest cyber attacks. These are the game-changing hacks that make organisations around the world tremble and leaders stop and consider just how safe they really are....
Échec de l'ajout au panier.
Veuillez réessayer plus tardÉchec de l'ajout à la liste d'envies.
Veuillez réessayer plus tardÉchec de la suppression de la liste d’envies.
Veuillez réessayer plus tardÉchec du suivi du balado
Ne plus suivre le balado a échoué
20,48 $ ou gratuit avec l'essai de 30 jours
-
-
-
High-Tech, High-Touch Customer Service
- Inspire Timeless Loyalty in the Demanding New World of Social Commerce
- Auteur(s): Micah Solomon
- Narrateur(s): Micah Solomon, Sean Pratt
- Durée: 6 h et 7 min
- Version intégrale
-
Au global1
-
Performance1
-
Histoire1
In an age of Twitter, smartphones, and self-service kiosks, high-tech but still high-touch customer service is the answer. Today’s customers are a hard bunch to crack. Time-strapped, screen-addicted, value-savvy, and socially engaged, their expectations are tougher than ever for a business to keep up with. They are empowered like never before and expect businesses to respect that sense of empowerment - lashing out at those that don’t. Take heart: Old-fashioned customer service, fully retooled for today’s blistering pace and digitally connected reality, is what you need to build the kind of loyal customer base that allows you to survive - and thrive.
-
High-Tech, High-Touch Customer Service
- Inspire Timeless Loyalty in the Demanding New World of Social Commerce
- Narrateur(s): Micah Solomon, Sean Pratt
- Durée: 6 h et 7 min
- Date de publication: 2013-04-11
- Langue: Anglais
- In an age of Twitter, smartphones, and self-service kiosks, high-tech but still high-touch customer service is the answer....
Échec de l'ajout au panier.
Veuillez réessayer plus tardÉchec de l'ajout à la liste d'envies.
Veuillez réessayer plus tardÉchec de la suppression de la liste d’envies.
Veuillez réessayer plus tardÉchec du suivi du balado
Ne plus suivre le balado a échoué
31,16 $ ou gratuit avec l'essai de 30 jours
-
-
-
Mindless
- Why Smarter Machines are Making Dumber Humans
- Auteur(s): Simon Head
- Narrateur(s): Sean Pratt
- Durée: 6 h et 33 min
- Version intégrale
-
Au global0
-
Performance0
-
Histoire0
We live in the age of Computer Business Systems (CBSs) - the highly complex, computer-intensive management programs on which large organizations increasingly rely. In Mindless, Simon Head argues that these systems have come to trump human expertise, dictating the goals and strategies of a wide array of businesses, and de-skilling the jobs of middle class workers in the process.
-
Mindless
- Why Smarter Machines are Making Dumber Humans
- Narrateur(s): Sean Pratt
- Durée: 6 h et 33 min
- Date de publication: 2014-02-05
- Langue: Anglais
- We live in the age of Computer Business Systems (CBSs) - the highly complex, computer-intensive management programs on which large organizations increasingly rely....
Échec de l'ajout au panier.
Veuillez réessayer plus tardÉchec de l'ajout à la liste d'envies.
Veuillez réessayer plus tardÉchec de la suppression de la liste d’envies.
Veuillez réessayer plus tardÉchec du suivi du balado
Ne plus suivre le balado a échoué
31,16 $ ou gratuit avec l'essai de 30 jours
-