Winning Relationships

Not all customers are the same, regardless of how they appear on the surface. The most successful companies, from Amazon to Best Buy, understand their best customers are their most valuable asset, and they tailor their acquisition, development, and retention efforts to those customers. In The Customer Centricity Playbook, Wharton School professor Peter Fader and Wharton Interactive's executive director Sarah Toms help you see your customers as individuals rather than a monolith, so you can stop wasting resources by chasing down product sales to each and every consumer.

Imagine a life free from self-doubt and limitations, where you boldly embrace your greatness and manifest your dreams. In just minutes a day, you can rewire your mind for unshakable confidence, success, and self-love. As Black women, we carry a legacy of resilience and power. Yet, we often struggle with negative self-talk, generational trauma, and societal pressures. It's time to reclaim our joy, abundance, and self-acceptance.

A NEW YORK TIMES NOTABLE BOOK ONE OF THE NEW YORKER’S BEST BOOKS OF THE YEAR Carrying a single suitcase, Kailash arrives in post-Reagan America from India to attend graduate school. As he begins to settle into American existence, Kailash comes under the indelible influence of a charismatic...

“This might well be my favorite Rader-Day so far: a brilliant premise intriguingly developed, totally believable characters and a climax that took my breath away.” — Ann Cleeves, New York Times bestselling author of The Shetland and Vera Series From the author of the Edgar...

Were you passed over for a promotion, or do you want to ensure that never happens? Are you sometimes unsure how to fit in and get along? The modern workplace is a stressful pressure cooker and a dangerous maze, and how you fare is determined not by your work - but by politics, your workplace conversation skills, and how to make yourself essential and likable.

Ida is a married woman in her late 30s, who lives in Rome and works at a radio station. Her mother wants to renovate the family apartment in Messina, to put it up for sale and asks her daughter to sort through her things - to decide what to keep and what to throw away. Surrounded by the objects of her past, Ida is forced to deal with the trauma she experienced as a girl, 23 years earlier, when her father left one morning, never to return.

In Every Man's Marriage, you can discover the common misconceptions about what it means to exercise biblical authority and understand the role of submission in the marriage relationship. This groundbreaking book can help men grasp and apply essential but often overlooked principles for marital leadership.

Two novels by the award-winning Canadian writer Carol Shields, dramatised for BBC Radio Carol Shields was one of Canada’s most renowned contemporary authors. Often compared to Jane Austen, her deft, witty and compassionate works depicting the everyday lives of ordinary people won her numerous...

Major BBC adaptations of Ford Madox Ford’s two most famous works, with stellar casts including Tom Goodman-Hill, Ruth Gemmell, Kyle Soller and Mark Bonnar A forgotten great of British fiction, Ford Madox Ford wrote over 80 books, founded two trailblazing literary journals and was a friend and...

Our families can fill us with joy or bother us with constant, even unconscious, power struggles throughout our lives. This new, revised edition of The Winning Family shows a new generation of parents exactly how to strengthen children with positivity and empathy by building instead of tearing down, and responding instead of reacting. Step by step, this beloved book teaches crucial parenting techniques that break intergenerational blame/shame/enabling patterns and help children develop skills to become confident, capable adults with self-worth and healthy self-concepts.

Are you feeling overwhelmed? Exhausted from inevitable tantrums, picky eating, toilet-training mishaps, sleep problems, and random acts of defiance that come with raising a toddler? Parenting is the hardest job you’ll ever have and these earliest days are some of the most difficult. Long before your child reaches their teenage years, they will begin to take those first steps towards independence. As they grow, they begin testing boundaries in new and often frustrating ways.

One of the most powerful factors to success in your career and your life is the attitude and mindset you choose. We often sabotage our own happiness and success through negative self-talk, self-doubt, and poor habits. In this book, best-selling author Allistair McCaw shares with you specific life lessons in positive transformation - all easily acted on.

We all say things we shouldn't. What is important is how we deal with the gaffe. If a slip-of-the-tongue at a family gathering, office meeting, or social setting causes you to inadvertently embarrass or offend someone, the strategy presented here, will help you to smooth things over as quickly as possible. But what about when you really mess up?

Winning the Game of Life: The Seven Lessons You Never Learn in School challenges conventional wisdom, revealing that the path to fulfillment lies beyond self-centered pursuits. Drawing from nearly four decades as a top financial advisor and his role at MAG7 Consulting, Barry presents a groundbreaking approach to personal and professional growth.

Do you struggle to convince people you’re right? Do you want to learn the techniques to convince people of your point of view and learn to speak the language that changes minds? In this informative book, you'll discover the techniques to use to make people believe you’re right, why with great power comes great responsibility, how to think of what to say whilst on the spot, the power of mixing certain techniques, how these techniques can be applied to online as well as offline life, and more.

Are you ready to take control of your destiny and claim the life you’ve always dreamed of? In Winning, James DeCicco shatters the myths about success and lays out the blueprint for achieving greatness - On your terms. Packed with real-world strategies, thought-provoking stories, and actionable insights, this book isn’t just about achieving your goals; it’s about transforming the way you see yourself and the world around you.

From shyness to charisma. Do you consider yourself to be an introvert? Ever felt shy at a meeting? Have you felt anxious about interacting with others? Gotten cold feet before making a speech? Would you like to socialize more? Be the center of attention at a party? Or maybe push sales through the roof or be the favorite employee at work?

In this book, Coach Lou Pelliccioni draws from his time as a basketball coach, author, speaker, and business entrepreneur to share 99 proven performance tips and scientific ideas to up your game. In Success Is More than Winning, Lou shares his experience and his stories, as well as those of other successful athletes and business leaders, to show you what it takes to reach your goals: growing every day one attitude, attribute, and skill at a time. You will master each skill, then move on to the next as you steadily grow in your accomplishments to triumph in all aspects of your life.

People have a tendency to look at the worst in people. They especially have that tendency when the people are stars who have made millions of dollars in the rap industry. I have seen and recorded the worst but I choose to focus on the best. Lil Wayne is not a success because he spews explicit language, demeans black women and jumps up and down on stage with his shirt off - anyone can do that.

Let's face it, especially these days, there's a lot going on and things are constantly coming at us to the point where overload sets in and mentally our brain is just not handling it. If that describes you, there's something you can do about it starting now. Get your hands on Train Your Brain: Mental Toughness Training for Winning in Life Now! You can't go wrong with this audiobook because it's written to improve your cognitive skills and throughout the process your brain will not be overworked.