Work Conflict

Did you grow up in a dysfunctional or chaotic childhood that made you feel uncertain, unloved, unsafe, anxious, never good enough? Are you shocked to discover that you’re still feeling that way now that you’re a professional adult? Are limiting beliefs getting in the way of the career success that you deserve? Do the stress and worry you suffer at work rob you of your joy and self-acceptance?

A retired Wall Street Journal editor and mother compares two generations of women—boomers and GenXers—to examine how each navigates the emotional and professional challenges involved in juggling managerial careers and families. For the first time in American history, a significant number...

In today’s contentious culture, how do you get what you want while preserving your important relationships and your own integrity? Some suffer in silence as chronic avoiders. Others can’t help but challenge people who say or do something they disagree with. But you can learn to transcend your innate personality and old habits to respond thoughtfully and strategically to any conflict. In Conflict Fluent, conflict resolution specialist Emily Taylor teaches listeners five proven approaches.

Do you ever feel that people just don’t listen to what you have to say? It may not be them that is the issue, it could be your communication style! Effective communication begins with one important skill: active listening. Listening can be a difficult skill to master as there are many habits that prevent us from effectively listening and communicating with others. With concentrated effort, this highly coveted skill can be easily achieved and implemented for successful results.

Originally published as The Myth of Stress, this revolutionary 7-step program will help change how you think about stress and show you how to easily transform and eliminate stressful thoughts from your personal and professional life. Where does stress come from? Financial worries? Health issues?...

Most people don't know how to deal well with anger, so when it shows up at work, it can be nasty - and costly! We'll give you awareness of what's happening and effective approaches on how to manage anger, so it doesn't manage you.

Ever felt tongue-tied in conversations? You're not alone. Many of us struggle to express ourselves, connect with others, or handle tricky discussions. But imagine being able to chat confidently with anyone, anywhere. Picture yourself resolving conflicts effortlessly, building stronger relationships, and feeling heard and understood. This book is your roadmap to becoming a conversation master. Inside, you'll discover five simple yet powerful rules that will transform the way you communicate.

Whether it's trying to satisfy customers who expect the impossible or co-workers who ask too much, you deal with conflict every day. You can confidently handle conflicts with the techniques presented in this new video, including how to: offer help on your terms when a co-worker asks too much, protect your reputation if someone asks you to lie, work with a customer who expects the impossible, and more. Suitable for all staff members.

This is the companion book to the online course Why Conflict Models Don’t Work When the Problem Is Bullying. In this audiobook, author Jennifer Hancock discusses the differences between a conflict model and a bullying elimination model and how we can use elimination models to resolve both conflicts and harassment situations ethically and effectively. Workplace bullying and harassment situations often masquerade as conflict. But they aren’t. Applying a conflict resolution model to a bullying or harassment situation makes the problem worse.

In today's work environment, the lines between our professional and personal lives are blurred more than ever before. Whatever is happening to us outside of our workplace-whether stressful, painful, or joyful-follows us into work as well. We may think we have to keep these realities under wraps...

New York Times bestselling author and leadership expert Ken Blanchard’s popular TrustWorks! training program is now available in book form! Trust Works!: Four Keys to Building Lasting Relationships is an insightful guide designed to help people navigate one of the most complex issues that...

Emotional Intelligence (EI) is a strong indicator of individual, team, and organizational success. But stocking up on emotionally intelligent employees isn't enough: you need a concrete plan for putting this valuable resource to work. The EQ Difference offers an array of self-assessment tools...

When slighted, misunderstood, cut-in-front-of, annoyed, taken advantage of, or treated rudely, most people avoid their bosses, ignore co-workers, change hairdressers, complain to friends, shout and pound their fists. They often miss the most positive, effective alternative of all: confronting positively. Now, for everyone who was never taught, or never realized, that between "bully" and "wimp" is a range of behavior that is positive, dignified, and effective for dealing with life's bothersome situations.

An award-winning conflict consultant offers a new path to take when agreement and collaboration seem impossible, and teaches us that when conflict resolution fails, we can achieve freedom instead—even without others’ cooperation. A founding CEO and his top salesperson are engaged in a heated...

In Work with Me, author Gini Graham Scott presents her proven conflict resolution model — first outlined in her popular book Resolving Conflict and later in Disagreements, Disputes and All-Out War. Here she applies this model to the workplace, guiding readers on how tomanage emotions and use logic and intuition to resolve common problems on the job.

How often do you talk with your spouse with an open heart? Do you get annoyed with your relationship, subconsciously looking for something new? Do you feel jealous when someone else tries to get close to your partner? Or, maybe, you are just looking for help with improving communication? Most couples, at some stage in their marriage, have to deal with such issues. And it is a serious matter!

Proven techniques for resolving workplace conflicts. After years of seeing clients struggling and their businesses suffering with destructive conflicts, Diane Katz developed the Working Circle, a step-by-step process that helps everyone in business resolve conflict in a nonconfrontational, creative, collaborative way. Win at Work! provides you with a no-nonsense guide based on real-life examples of people at pivotal points in their careers. Filled with practical wisdom, it reveals how you can move around the roadblocks that, if left unattended, can stop you in your tracks.

Marcus Aurelius's timeless insights into human behaviour show that 2000 years on, not much has changed in the workplace and we could all do well if we focus on what we can control and worry less about things we can't. As head of the Roman empire, he encountered his fair share of difficult people, frustrating situations and political infighting. In Meditations, Marcus Aurelius encouraged us to accept other people's inevitable shortcomings, make the most of our short life, resist the temptations of fame and flattery and, when things get too much, take a cosmic perspective of our existence.

How can millennials succeed at work? In our 20s and 30s, we all struggle with starting our first job, navigating new workplaces, and being successful at work. At the same time, we’re striving to identify who we are, what we want, and how to get it. Millennials’ Guide to Work helps listeners identify what is important to them, how to clarify their values, and how to navigate complex workplaces. Clinical Psychologist Jennifer P. Wisdom believes we all need to work together to help the youngest members of the workforce be successful.

'I was filled with apprehension about crossing the front line, but I would have risked my life to save just one child. Ivan was giving me a chance to save them all…' This is the extraordinary work of Sally Becker, a humanitarian aid worker who for over three decades has risked it all in order...