Work Conflict

Whether it's trying to satisfy customers who expect the impossible or co-workers who ask too much, you deal with conflict every day. You can confidently handle conflicts with the techniques presented in this new video, including how to: offer help on your terms when a co-worker asks too much, protect your reputation if someone asks you to lie, work with a customer who expects the impossible, and more. Suitable for all staff members.

This is the companion book to the online course Why Conflict Models Don’t Work When the Problem Is Bullying. In this audiobook, author Jennifer Hancock discusses the differences between a conflict model and a bullying elimination model and how we can use elimination models to resolve both conflicts and harassment situations ethically and effectively. Workplace bullying and harassment situations often masquerade as conflict. But they aren’t. Applying a conflict resolution model to a bullying or harassment situation makes the problem worse.

Brought to you by Penguin. Our laws and justice system are vast and ancient: they might touch our lives when we have an accident, a wrong is done to us, or we have a family difficulty. And they cover everything from the personal to the regulation of our government. But to most of us they are a...

This is the story “behind” all of my stories, starting from when I was a kid growing up in Havelock, moving on through the 45 years I spent in the field of youth work. I may have a wild imagination, but this one is nonfiction, and filled with true stories of my life and times. For all youth workers out there - I hope this resonates with you, and not only inspires you to never give up on even the toughest, belligerent kids, but serves as a clarion call for you to stand at the wall and fill the gap, while others have given up and quit.

In Work with Me, author Gini Graham Scott presents her proven conflict resolution model — first outlined in her popular book Resolving Conflict and later in Disagreements, Disputes and All-Out War. Here she applies this model to the workplace, guiding readers on how tomanage emotions and use logic and intuition to resolve common problems on the job.

Proven techniques for resolving workplace conflicts. After years of seeing clients struggling and their businesses suffering with destructive conflicts, Diane Katz developed the Working Circle, a step-by-step process that helps everyone in business resolve conflict in a nonconfrontational, creative, collaborative way. Win at Work! provides you with a no-nonsense guide based on real-life examples of people at pivotal points in their careers. Filled with practical wisdom, it reveals how you can move around the roadblocks that, if left unattended, can stop you in your tracks.

Marcus Aurelius's timeless insights into human behaviour show that 2000 years on, not much has changed in the workplace and we could all do well if we focus on what we can control and worry less about things we can't. As head of the Roman empire, he encountered his fair share of difficult people, frustrating situations and political infighting. In Meditations, Marcus Aurelius encouraged us to accept other people's inevitable shortcomings, make the most of our short life, resist the temptations of fame and flattery and, when things get too much, take a cosmic perspective of our existence.

The Asshole Whisperer book for managers contains true stories and tips to deal with crappy leaders and jerks at work. You will learn how to use corporate values to hold people at work accountable for their conduct, how to give feedback about attitudes or behavior, and how to quickly assess and utilize personality traits (extrovert, introvert, ambivert) to your mutual benefit. Why? So, you can meet your goals and deadlines and to put it simply, get shit done. Assholes are part of our lives.

Your Turn is the career coach that today’s working women need to own their career ambition + motherhood path. There are more than fifteen million employed women with children under the age of eighteen in the United States who find themselves smack in the “Messy Middle,” where job...

Dodging issues, appeasing difficult people, and mishandling tough encounters all carry a high price for managers and companies - in the form of damaged relationships, ruined careers, and intensified problems. In Failure to Communicate, Holly Weeks shows how to master the combat mentality, emotional maelstrom, and confusion that poison difficult conversations.

Are you tired of repeating the same old patterns that leave you feeling alone and unheard? You're not the only one. Studies show that unresolved conflicts and lack of emotional intimacy are among the top reasons couples split up or live in misery. But what if you could change all that starting today? What if you had the tools to build a love that lasts—passionate, honest, and unbreakable? That's where Shadow Work Guide for Couples comes in. In this intimate guide, you'll embark on a transformative journey into the hidden depths of yourself and your partner.

How do you work? In businesses and nonprofits, families and faith communities, how we work matters. Culture Shift: Nonviolence at Work reimagines these environments as places that are united with our values. Our work can feel like a nourishing part of our life. We can look forward to meetings. Working groups can become spaces we enjoy being, where learning is continuous and mistakes are welcomed, where each person knows they matter.

A practical guide to office politics, including step-by-step advice on how to navigate difficult situations, work out who is doing what and why, and keep cool under pressure. All workplaces are affected by the intrigues of office politics. Survive Office Politics is full of practical advice on how to cope with difficult situations and people and get on with your job.

There's no denying that our workplaces are more diverse than ever. Age, race, gender - there are so many different perspectives and experiences being brought to the table. And the best employees and leaders know that harnessing the power of these differences will build stronger teams, ideas, and organizations. But how do we do this? If we all think, feel, and act so differently, how do we get anything done?

Rituals are group activities during which people go through a series of behaviors in a specific order. They give teams the ability to create a collective point of view and reshape the processes that affect their day-to-day work. In Turning People into Teams, you’ll find dozens of practical rituals for finding a common purpose at the beginning of a project, getting unstuck when you hit bottlenecks or brick walls, and wrapping things up at the end and moving on to new teams.

Our relationships enrich our lives. Strong bonds with family, friends, and colleagues make our lives full and vibrant, but they can also be a source of distress or even trauma. Few relationships are perfect, and we often find ourselves let down by even the people we count on most; learning to navigate the challenges is vital to protecting our health and wellbeing. In this book the author presents a model for forgiveness that addresses how we either repair relationships when someone has harmed us, or how we move forward when relationships are beyond repair.

Anna Schatz beschreibt in diesem Buch, was eine Kombination aus Ratgeber und autobiografischem Roman ist, offen und schonungslos, die Geschichte von Isabel. Dabei nimmt sie Isabels Perspektive ein, die sie als Coachin begleitet hat. Isabel erzählt, wie Sie sich als Frau an der Seite eines pornosüchtigen Ehemannes gefühlt hat. Sie nimmt dabei kein Blatt vor den Mund und schildert die vielen schattenhaften Facetten dieser Sucht, die ihre Ehe jahrelang auf die Zerreißprobe stellte.

Conflict exists in every organisation. Sometimes very obviously. Sometimes quietly. Very few love it. If you are frustrated with yourself for not stepping in; with others, for not playing ball; with the politics that get in the way of getting results; with the clearly dysfunctional teams; then this book is for you. A companion to Mentally at Work, but also a stand-alone book, it takes the science of our brains and the reality of the workplace and gives you practical tools to more effectively navigate the elephant in the room, to decrease conflict.

In Will They Escape?, Daniel Huiet reveals the teamwork lessons he has decoded from behind the scenes of his escape room business. Covering observations ranging from the classic differences such as age and gender, all the way down to the small words people use that create a big impact. But it is not only how the teams functioned as a whole, but how the individual affected the group with their attitude: the superstars who went unnoticed, know-it-alls, an interesting first date, and even a ghost!

Would you like to be an ace communicator who can connect with just about anyone, from potential business associates to friends and strangers alike? How about being a brilliant negotiator, conflict resolver, and a person who can get anyone to say a “yes” all the time? This is a handbook for everyone who is looking to win the communication game in all walks of life.