Work Leadership

Managing Conflict at Work provides practical guidance on how to prevent, contain and resolve conflict in the workplace. It demonstrates how effective conflict management can have a powerful impact on the way organizations channel their energies, encouraging positive mindsets and building stronger and happier workforces. Aimed not just at mediators and conflict practitioners, but at staff managers and anyone who needs to deal with people disputes, the book emphasises simple and practical ways for dealing with conflict situations.

Imagine a company where people love coming to work and are highly productive on a daily basis. Imagine a company whose top executives, in a quest to create the most "fun" workplace ever, obliterate labor-management divisions and push decision-making responsibility down to the plant floor. Could such a company compete in today's bottom-line corporate world? Could it even turn a profit?

Conventional product development focuses on the solution. Empathy is a mindset that focuses on people, helping you to understand their thinking patterns and perspectives. Practical Empathy will show you how to gather and compare these patterns to make better decisions, improve your strategy, and collaborate successfully.

The world has changed, our lives have changed, and in recent years, our work has changed. Despite the disruption, our relationship and understanding of self-care have remained the same as we still see it as something fluffy or a perfect list of habits that we "do" alone outside of work to recover. But what if self-care wasn't something we "do"? What if self-care is a mindset that allows us to achieve peak performance, engagement, and growth without burning out and sacrificing our health and joy?

A groundbreaking study of the journalism startups that are solving the local news crisis one community at a time A must-read for activists, entrepreneurs, and journalists who want to start local news outlets in their communities Local news is essential to democracy. Meaningful participation in...

Adjusting to the new virtual work framework is the key to unlocking your team's full potential and avoiding common pitfalls. And Alexis Gerst, the author of this game-changing remote team management guide, has left no stone unturned in leading effective virtual teams. Packed with practical tips for managers - including email communication tips and virtual meeting tips - this easy-to-follow virtual management book will allow you to face all future challenges with confidence.

The Book on Partnerships is a practical guide on what partnerships are and how partners can help your startup beat the competition. The right partnerships can make or break your business. I learned this lesson the hard way when one of my first partnerships nearly ended in a lawsuit. Yet soon after, our company, Hopin, formed hundreds of successful partnerships that fuelled our meteoric rise. Within two years, Hopin was valued at $7. 75 billion, which earned us the title of “Europe’s fastest growing startup of all times”.

Creativity, new ideas, innovation - in any age they are keys to success. Yet, as Stanford Professor Robert Sutton explains, the standard rules of business behaviour and management are precisely the opposite of what it takes to build an innovative company. We are told to hire people who will fit in; to train them extensively; and to work to instil a corporate culture in every employee. In fact, in order to foster creativity, we should hire misfits, goad them to fight and pay them to defy convention and undermine the prevailing culture.

Should we even expect to be fulfilled and happy at work? Yes, we should, says Annie McKee, coauthor of the best-selling Primal Leadership. In her new transformative book, she makes the most compelling case yet that happiness - and the full engagement that comes with it - is more important than ever in today's workplace, and she sheds new light on the powerful relationship of happiness to individual, team, and organizational success.

Revamp your workplace culture with these 100 accessible strategies for creating a supportive, flexible, productive, and happy work environment, perfect for managers, human resource representatives, and other workplace leaders. It’s time to update your workplace culture! One of the most...

You know those days when everything just feels off? Maybe you had a rough morning, a frustrating meeting, or a tense chat with your partner. You move through life like a ball bouncing around in a pinball machine, reacting to every bump and beep. But what if you could turn that chaos into something productive? What if you could take those intense emotions and channel them into better conversations, stronger relationships, and a sense of calm? This book is your guide to mastering emotional intelligence—a skill that can completely transform how you handle your world.

Youth ministry isn't just meeting with students and teaching them God's truth. It also involves a myriad of administrative and operational details. Youth Ministry Management Tools 2.0 provides youth ministers and volunteers with helpful insights, advice, and practical resources to successfully...

Discover eight radical lessons from 100 of the world’s most inspiring organisations. Today’s workplaces are broken. Badly broken. The good news? There is a better way. And it's not just theory. It's already practiced in pioneering organisations around the globe. Drawing on Minnaar and De Morree’s visits to 100+ of the world’s most progressive organisations, this audiobook gives direct evidence that you can make work enjoyable and rewarding, while boosting performance and success.

Resolving Conflicts at Work is a guide for preventing and resolving conflicts, miscommunications, and misunderstandings at work, including dozens of techniques for revealing how the inevitable disputes and divisions in the workplace are actually opportunities for greater creativity, productivity, enhanced morale, and personal growth. In the third edition of this text, all chapters are completely infused with additional content, updated examples, and new case studies.

Since the first edition, NLP at Work has pioneered the use of neurolinguistic programming (NLP) in the business world to improve communication, negotiation, teamwork, and influence. With more 100,000 copies sold and now in its third edition, NLP at Work is a clear and comprehensive introduction to using NLP in the workplace, with a unique personal style and approach.

The curtain is about to rise, say Pine and Gilmore, on the Experience Economy, a new economic era in which every business is a stage, and companies must design memorable events for which they charge admission. With The Experience Economy, Pine and Gilmore explore how successful companies, using goods as props and services as the stage, create experiences that engage customers in an inherently personal way.

From the pioneers of the management strategy that's transforming businesses worldwide, Making Work Human shows how to implement a culture of performance and gratitude in the workplace—and seize a competitive edge, increase profitability, and drive business momentum.

Drawing on their years of experience working at remote companies DuckDuckGo and Automattic, plus dozens of interviews with leading experts, Ali Greene and Tamara Sanderson have written the ultimate playbook for managing remote teams.

How many of you gym owners would love a team that thinks like owners, leads without a title, and treats every shift like it's game day? Every hand should go up. In the fitness world, most books are written for the owner. This one's written for the team. The Standard Is YOU is a clear, no-BS guide for gym employees who want to become indispensable. Whether you’re working the front desk, coaching sessions, or managing the studio, this book gives you the mindset, standards, and systems to stand out and step up.

COVID and the resulting pandemic has brought about more change than anyone could have predicted. Managers and executives at all levels had to deal with these unprecedented challenges with no help, assistance, or support...until now. Join best-selling author R. Michael Anderson as he provides the 12 principles for reshaping how to lead in this "Next Normal" and beyond. Make sure you have the latest knowledge in this brand new audiobook that will give you the added tools and skills to be the leader your team needs during these challenging times.