Work Leadership

Empathy is credited as a factor in improved relationships and even better product development. But while it's easy to say "just put yourself in someone else's shoes", the reality is that understanding the motivations and emotions of others often proves elusive. This collection of articles from HBR includes "What Is Empathy?" by Daniel Goleman; "Why Compassion Is a Better Managerial Tactic Than Toughness" by Emma Seppala; and much more.

Within each of us lies the hero we’ve all been waiting for and want to become: our true self. Bringing this hero to work unleashes our greatest potential, resulting in higher earnings, increased satisfaction, and greater well-being. This book serves to help the struggling professional, executive, or entrepreneur in discovering their inner hero, which emerges with the convergence of heightened awareness, stronger boundaries, and improved communication.

Many employees now show up for work not just to do their jobs but also to discover, debate, and digest important social issues. A growing number of workers want to have an impact in the world, and their preferences are a prompt for employers to be more mindful of the role of business in driving societal change, starting with what people experience at work.

Bestselling author Peter Block is a true visionary: author of the classic Flawless Consulting, his work is about empowerment, stewardship, chosen accountability, and reconciliation of community. In The Empowered Manager, he returns his eye toward management to renew our efforts to create a shift in the traditional hierarchy. Twenty years after the original book, Block talks of why it is so difficult to both open the door to empowerment and more importantly, have people walk through it.

The curtain is about to rise, say Pine and Gilmore, on the Experience Economy, a new economic era in which every business is a stage, and companies must design memorable events for which they charge admission. With The Experience Economy, Pine and Gilmore explore how successful companies, using goods as props and services as the stage, create experiences that engage customers in an inherently personal way.

Running a successful real estate brokerage firm is a juggling act. You need expertise in your practice area to provide services to clients. You also need the know-how to run a small business. You've probably been well prepared by your education or experience for the technical ins and outs of operating a real estate brokerage. Yet what training has prepared you to run a business? The E-Myth Real Estate Brokerage fills this knowledge gap, giving you a complete toolkit for either starting a real estate company from scratch or maximizing an existing company's performance.

Change is inevitable yet feared! How you handle change can define your leadership. Choose to be the leader who embraces change and takes their team to success! In today’s fast-paced and unpredictable landscape, traditional leadership skills are not enough. You have probably already worked on your communication skills, your levels of empathy, and how to handle conflicts within your team…yet there is still something missing. To thrive as a leader in the modern workplace, you will need a unique set of skills that enable you to handle the rapid changes and challenges that are thrown your way.

There are two kinds of managers in the world, those who have supervised non-team players and those who will. Those who have had this experience know how a non-team player can single-handedly kill a team’s productivity, focus, and morale. Most managers are woefully unprepared to work through these situations but it doesn’t have to be that way.

Research by Daniel Goleman, a psychologist and coauthor of Primal Leadership, has shown that emotional intelligence is a more powerful determinant of good leadership than technical competence, IQ, or vision. Influencing those around us and supporting our own well-being requires us to be self-aware, know when and how to regulate our emotional reactions, and understand the emotional responses of those around us. No wonder emotional intelligence has become one of the crucial criteria in hiring and promotion.

In this audiobook, Certified NLP Trainers, David Kerr and Damian Hamill take the reader through a fascinating and thoughtful introduction to the field of Neuro-linguistic Programming.Rather than merely focusing on techniques and superficial content, David and Damian empower the reader to harvest the full fruits of NLP by exploring the fundamental structure and underpinning concepts that make it the flexible and effective approach to life and work that it is.

Ever felt tongue-tied in conversations? You're not alone. Many of us struggle to express ourselves, connect with others, or handle tricky discussions. But imagine being able to chat confidently with anyone, anywhere. Picture yourself resolving conflicts effortlessly, building stronger relationships, and feeling heard and understood. This book is your roadmap to becoming a conversation master. Inside, you'll discover five simple yet powerful rules that will transform the way you communicate.

Imagine a company where everyone loves to work, where employees feel not just "satisfied" but truly cared for, respected, and energized. Think of the impact this would have on recruitment, retention, customer satisfaction, innovation, and overall performance. Aron Ain, the award-winning CEO of Kronos, a global provider of workforce management and human capital management cloud solutions, believes that anything is possible when people are inspired.

Work Smart Do More is the time management book for CEOs and leaders looking for proven, successful ways to increase productivity and create a winning culture.

Need to design training in a flash? This step-by-step guide to designing training will help you on your way in record time!

When we do better work, we live better lives. Share before you’re ready. Get more agreements. Have difficult conversations. These are a few of the practical but profound ideas Lessonly CEO Max Yoder shares in Do Better Work. No matter your rank or role, if you want to see more understanding, accountability, and progress on your team, these stories and examples are for you.

Broad changes have dramatically disrupted our workplaces and increased the emotional demands on leaders everywhere. Leaders now must support their teams' mental health and burnout (while managing their own), build trust with and motivate a remote and diverse workforce, allay employee fears of obsolescence while driving the integration of new technologies like AI, and demonstrate bottomless sensitivity and compassion while still delivering results at a relentless pace.

Transforming front-line operations in a retail chain the size of Starbucks is a story in itself. This book goes further, investigating how lean thinking addressed huge demand fluctuation in a retail environment across thousands of stores, and then how baristas and managers in Newtown, Connecticut, used that system to get them through the worst week imaginable. It is a deeply personal story with global relevance.

This audiobook shows you how to increase the productivity of your organization through efficient management to help the team work smarter instead of harder. You will find chapters on accountability, project management tools, motivation, teamwork, job rotation, technology upgrades, and work-life balance.

Rejecting the futile obsession with dedicating our life to a single career by “following our passion,” The Placeholder proposes three perspectives to try out for this highly experimental period in our career in order to create meaningful work.

How can you bring out the best from each member of your team? For Allan Cox, joyful collaboration - trust, humor, and directness - pave the way to success. Cox draws his lessons from the adage "little things that mean a lot" and illustrates his points with powerful anecdotes. Each story yields a moral complete with a set of actions that will yield quick, tangible results for your team.