Workplace Behavior

How do you maintain a family-friendly office without discriminating against singles? What’s the difference between showing romantic interest and sexual harassment? Which colleagues should be invited to family weddings? When should you be unavailable, at or away from work? Don’t convene a focus group or appeal to Human Resources - consult Miss Manners! With wit and wisdom, Miss Manners restores civility, guiding you around your coworker’s messy cubicle, past your overly prying boss, around the bridal shower for the new temp, and through tedious staff meetings.

At a moment in history when institutions are collapsing, violence and injustice are skyrocketing, and the outcomes of systemic oppression go viral on a daily basis, Dr. Nika White’s, Inclusion Uncomplicated has arrived at the perfect time. This book is the guide you have been waiting for: one that unravels the complexity of diversity, equity, and inclusion, teases out root causes of systemic oppression, and delivers simple, actionable tools for real change.

As the chairman and CEO of Coca-Cola Consolidated, J. Frank Harrison III knows firsthand the importance of not only prioritizing culture but also living out and modeling the values that drive it. He believes every person in an organization matters and how they are led matters just as much. In The Transformation Factor: Leading Your Company for Good, for God, and for Growth, Harrison profiles his company and his own personal journey to show you the radical transformation and amazing ripple effects that come from a purpose-driven, people-focused culture.

Employees today have a sea of options for where and how they work—if they're not getting what they want, they'll move on. And if the threat of having your high performers working for the competition isn't bad enough, departing employees can leave behind serious financial and emotional costs at your company. The HBR Guide to Retaining Your Best People offers concrete advice and tactics to keep high performers engaged and loyal to your organization.

In this audiobook, award-winning international accessibility thought-leader Jonathan Hassell shows you how to transform your organisation to consistently and cost-efficiently create websites, mobile apps and other digital products that are usable for all of your customers. Inclusive Design for Organisations gives you a clear, strategic business-aligned framework how to embed accessibility policies and processes consistently throughout your organisation, and how to measure the return on your investment.

This book teaches you the vital skills you need to confront others, communicate effectively, and live a more conflict-free life. In this updated edition, communications expert Barbara Pachter shares a practical, step-by-step guide to tackling conflicts in any situation, including a new section on navigating sticky situations online.

To keep doing what you love, you need to maintain your own systems, not just the ones you write code for. Regular exercise and proper nutrition help you learn, remember, concentrate, and be creative - skills critical to doing your job well. Learn how to change your work habits, master exercises that make working at a computer more comfortable, and develop a plan to keep fit, healthy, and sharp for years to come.

Diversity initiatives are falling short. This audiobook shows leaders how to develop the skills needed to build sustainably inclusive organizations using a tested, research-based model developed by the global organizational consulting firm Korn Ferry. This audiobook will help leaders foster the skills to deal with today’s complex challenges and create a more inclusive, sustainable, and prosperous future for all of us.

Rigged financial markets and hopeless under-regulation on Wall Street are not new problems. In this book, Susanne Trimbath gives a sobering account of naked short-selling, the failure to settle, and her efforts over decades trying to get this fixed. This is a cautionary tale. What started as a regulatory failure turned into a regulatory crisis. Shareholder democracy is in shambles. The institutions that were established to correct a problem of trade settlement failures have instead exacerbated the problem. Global financial markets may not survive what comes next.

There is significant evidence that an effective organizational culture provides a major competitive edge—higher levels of employee and customer engagement and loyalty translate into higher growth and profits. Many business leaders know this, yet few are doing much to improve their organizations' cultures. James Heskett demonstrates that an effective culture supplies the trust that makes managing change of all kinds easier. Win from Within offers a playbook for developing and deploying culture that enables outsized results.

Desde Ulises hasta Steve Jobs, sobre los líderes se cree que son superhombres, personas que están por encima del bien y del mal. Este modelo inevitablemente da lugar a organizaciones frágiles, cuyo devenir depende demasiado de quien las dirige. Por suerte, esta vieja noción de liderazgo se está transformando en favor de una nueva idea: los empleados son tal valiosos como los jefes, que deben avivar el potencial no explotado del equipo. Bob Davids ha alcanzado grandes logros al confiar plenamente en sus empleados en lugar de mandar y controlar.

We made some incorrect assumptions about work, and those assumptions are killing us. We allowed a narrative that is solely about earnings to replace what we know to be true about human motivation. Human beings are hardwired to seek purpose, but according to data, most people don't feel a sense of purpose in their work. Work has become a grind, an endless series of tasks that lack meaning.

Et si donner sans condition était, dans le domaine économique, la clé du succès ? Les auteurs sont partis à la rencontre d'un univers inconnu ou presque : celui des entreprises altruistes (en France, en Scandinavie, aux États-Unis, au Japon...) pour comprendre leurs convictions, leurs épreuves et les transformations radicales qu'elles ont opéré.

The Corporate Culture Survival Guide is the essential primer and practical guide every organization needs. Corporate culture pioneer Edgar H. Schein breaks the concept of "culture" down into real terms, delving into the behaviors, values, and shared assumptions that define it, and explains why culture is the central factor in an organization's success - or failure. This new third edition is designed specifically for practitioners needing to apply these practices in real-world settings.

Conventional product development focuses on the solution. Empathy is a mindset that focuses on people, helping you to understand their thinking patterns and perspectives. Practical Empathy will show you how to gather and compare these patterns to make better decisions, improve your strategy, and collaborate successfully.

In an increasingly crowded economic landscape, purpose gives you a powerful competitive advantage. But it does more than that. Finding and communicating an inspiring purpose will revitalize the entire organization, top to bottom. Purpose makes business more rewarding in every sense.

Illicit Financial Flows & Worldwide Money Laundering Practices will help guide and protect your business from illegal activities by teaching you how to intervene before they can happen. You have probably read online or seen news reports about white and blue-collar crimes, corporate crimes, or anti-money laundering practices. and wish to learn more about what they mean and how to protect your business from similar illegal activities.

In his new audiobook, The Heart-Led Leader, Spaulding turns his focus to ourselves - to who we are. Authentic leaders, Spaulding says, live and lead from the heart. The values and principles that guide our lives and shape our ability to lead others is far more important than our titles or our ability to crunch numbers or the impressive degrees we display on our walls. To effect true transformational change, heart-led leaders draw on the qualities of humility, vulnerability, transparency, empathy, and love.

La gentillesse et la bienveillance n'ont pas forcément bonne presse en ce monde de "méchants". Pourtant, depuis toujours, cette forme d'altruisme est la base de la réussite de tous types de projets collectifs et permet l'épanouissement individuel. La bienveillance est le ciment essentiel du changement. Nous vivons dans un monde de vrais sadiques, de violents, de pervers - de pervers narcissiques même ! -, de nocifs et de toxiques.

Leadership demands courage. You have to make good decisions while balancing inevitable tensions and knowing when to take risks. And that's where The Courage Way comes in. It's a guide to leadership that shows how to access and draw upon courage in all that you do. It has its roots in the work of Parker J. Palmer, who in 50 years of teaching, speaking, and writing has explored the human spirit - what he has called "the inner landscape" - and its role in life and leadership.