Workplace Behavior

Richard Branson, one of the world's most famous and admired business leaders, argues that it's time to turn capitalism upside down - to shift our values from an exclusive focus on profit to also caring for people, communities, and the planet as he writes: "People often associate me with challenges, with trying to break records while sailing the Atlantic or flying in a jet stream in a balloon or going into space with Virgin Galactic. But this audiobook isn't just about fun and adventure and exceeding one's wildest dreams."

You’d be hard-pressed to find a leader who doesn’t want to be better. Yet, at a time when leaders are being asked to do more with fewer resources, modern professionals are having a difficult time leading in a distinctive, powerful, and transformational way. At a time when leaders are feeling besieged, the question is: to whom should they turn to learn, develop, and embody a new form of inspired leadership? For some, the answer may be surprising.

The HBR Guide to Collaborative Teams provides practical tips and advice to help you collaborate more effectively. Whether you're leading your own direct reports or building a talented group from disparate parts of your organization, you'll discover how to align others' goals and skills so you can solve problems as a team and deliver great results.

Don’t be daunted by a challenging economy and fierce competition. Even in the toughest environment, innovative, highly profitable businesses abound. And yours can be one of them with Now, Build a Great Business! This essential success kit from business heavyweights and acclaimed authors Mark Thompson and Brian Tracy is filled with straightforward, powerful strategies to ignite growth in your business.

Curiosity has profound implications for organizations, leaders, and individuals inhabiting the digital reality. The Curious Advantage provides pragmatic tools and case studies and makes the case for how curiosity is the greatest driver of value in the new digital age. Curiosity is at the heart of the skills required to successfully navigate our digital lives when all futures are uncertain. In this wonderfully pragmatic book, Paul Ashcroft, Simon Brown, and Garrick Jones provide the road map for curiously navigating and unlocking the opportunities of the new digital reality.

Burnout, just like a connection with purpose, is never a coincidence. If you want to have a job you love instead of one that diminishes you on a soul level, practice awareness about what you are thinking, your urges for action, and feelings that surface within you. Author and certified career coach Gina Calvano offers a new perspective on why you feel disconnected from your work and burned out by your job. She delivers fresh insights on how to replenish your energy and power, along with accessible ideas for healing from job burnout and getting onto a path to purpose.

Your organization's culture can feel like something that has a life of its own; it's long-standing, inherited, and seemingly impermeable - in fact, a strong culture is often an obstacle to doing new things or going in new directions. But leaders are the stewards of a company's culture and have the power to shape it. The best leaders know that organizational culture is a fundamental and powerful management tool that can drive positive outcomes.

Written by a collaborative, diverse, and inclusive community of contributors and business experts, this book is about leading transformational change on an individual, team, organizational, and societal level.

Market volatility. Sustainability demands. Hybrid working. Opportunities and hazards of fast-changing technology and regulations. Companies and nonprofits face more daunting challenges than ever. How can we collaborate in our organizations—and with outside partners—to solve problems, innovate, and succeed? This indispensable new book lays out a pragmatic action plan blending rich stories, new empirical research, and loads of practical advice to help companies thrive by collaborating more effectively.

In today's global economy, effective leadership requires engaging in diverse interactions, meaning there is no one, predefined way to lead. Instead, leaders today must be culturally agile, and they must live that awareness and adaptability each and every day. There Is No Box is a practical guide for leaders who recognize how critical it is to draw outside the lines of typical guidance in order to rethink leadership development and gain competencies that make them more inclusive, culturally aware, and empowered to facilitate collaboration.

With reflection prompts, personal stories, actionable advice, and examples inspired by actual events, Healing Bias translates complex ideas into relatable, empowering solutions that can be used on your own or in group settings.

Whether you're a manager, owner, or employee, Customer Service Training 101 gets you up to speed fast. The completely revised and updated third edition addresses every aspect of face-to-face, phone, online, social media, and self-service interactions. Using scenarios, guidelines, and practice exercises, this inspiring training manual explains what to say and do, what to avoid, and why interactions go astray.

In a post-pandemic job market, creating a truly mom-supportive workplace is the ultimate competitive advantage. But there's a pervasive problem across workplaces big and small: Managers aren't asking new mothers what support they need to transition back to work successfully. At the same time, working moms are afraid to ask for help-resulting in poor employment outcomes for both parties. The solution? Intentional and open conversation, which has to start at the managerial level.

Trust is the basis for all that we do as leaders and as organizations. Employees who trust their employers are more productive and creative. Businesses that earn their customers' trust maintain better relationships and reap better results. Meanwhile, breaches of trust between companies and the public are becoming more frequent—and more costly. If you read (or listen to) nothing else on trust, listen to these ten articles.

While free markets have brought positive change, traditional capitalism cannot solve problems of inequality and poverty because of its view of people as solely profit-driven. In fact, humans have other drives and passions, including spiritual, social, and altruistic.

Tired of pretending to care during meetings that could’ve been emails?Ever fantasized about flipping your desk, walking out... and starting a quiet life selling smoothies on a beach? Yeah. Same. Welcome to your daily dose of office humor (HR-approved, of course… or maybe not). This isn’t just another boring HR book full of empty productivity tips. This audiobook is your safe space to laugh unfiltered at corporate madness — without ending up in an HR meeting. Perfect for anyone who’s ever said “Sounds good!” while screaming inside.

In the modern workplace, employees collaborate. Managers are expected to be effective team leaders and employees are expected to be valued teammates. But many teams struggle. Being part of a struggling team can be unpleasant, but it can also hurt your career and waste company resources.

Illicit Financial Flows & Worldwide Money Laundering Practices will help guide and protect your business from illegal activities by teaching you how to intervene before they can happen. You have probably read online or seen news reports about white and blue-collar crimes, corporate crimes, or anti-money laundering practices. and wish to learn more about what they mean and how to protect your business from similar illegal activities.

You can own a beautiful home. You can own a vintage sports car. And a yacht. But none of these external things will ever change how you feel about life and yourself. The truth is we get frustrated and disappointed with life because we don’t focus on owning the right thing. Without knowing how to own and manage our inner world, there will always be something missing. You’ll still feel empty and unfulfilled.

Reap the benefits of a diverse workforce. We've combed through hundreds of Harvard Business Review articles and selected the most important ones to help you create a culture that seeks and celebrates difference. This book will inspire you to: identify and address bias; short-circuit discrimination instead of unintentionally feeding it; attract, retain, and engage talented people who represent myriad identities; ensure that everyone has equal access to growth opportunities; trade outdated policies for practices that are proven to foster inclusion; and more.