Workplace Behavior

Richard Rashke leads us through the myriad of charges and countercharges, theories and facts, and reaches conclusions based solely on the evidence in hand. Originally published in 1981, his audiobook offers a vivid, edgy picture of the tensions that racked this country in the 1970s. However, the volume is not only an important historical document. Complex, fascinating characters populate this compelling insider's view of the nuclear industry.

Do you dread going into work? Do you have a problem falling asleep on a Sunday night because going to work in the morning is the last thing you want to do? You’ve tried hard to set your boundaries with your narcissistic coworker and enforce them, but every time you do, your shitty coworker somehow dismisses them, which causes you to freeze up. You could go to HR, but you fear retaliation. The great news is that you don’t have to put up with this kind of behavior anymore.

Working from home has become working from anywhere. Companies need to move forward and transition into this new era of remote work to grow and retain top talent. Is your company poised to falter or thrive in the hybrid environment? In this book, Kathleen Quinn Votaw shares her signature plan for creating people-centric, relationship-based workplaces where employees replace the nine-to-five work mentality with purpose and personal fulfillment. It takes everyone at a company working together to create a supportive employee experience. Put people first, and all else follows.

Richard Branson, one of the world's most famous and admired business leaders, argues that it's time to turn capitalism upside down - to shift our values from an exclusive focus on profit to also caring for people, communities, and the planet as he writes: "People often associate me with challenges, with trying to break records while sailing the Atlantic or flying in a jet stream in a balloon or going into space with Virgin Galactic. But this audiobook isn't just about fun and adventure and exceeding one's wildest dreams."

This is no ordinary management book. It's a deep-dive exploration into the world of micromanagement, dissecting its roots, examining its impacts, and shedding light on its unsightly consequences. More importantly, this short audiobook is a beacon of hope, a survival guide for those navigating the maddening labyrinth of micromanagement. It equips you with the skills and strategies needed to dodge the micromanager's hawk-eyed gaze and work effectively under their radar. Brown teaches you how to turn the tables and subtly wrestle back control.

Birth, death, and conflict - three things you truly can't avoid. Whether it's big or small, conflict eats into productivity and makes people feel stuck. Yet solutions exist for even the toughest situations with the most intractable people. The answer lies in better communication - not just using different words, but rather learning to think differently. I Hear You supplies proven techniques for stepping outside one's point of view and seeing things from other perspectives.

The HBR Guide to Collaborative Teams provides practical tips and advice to help you collaborate more effectively. Whether you're leading your own direct reports or building a talented group from disparate parts of your organization, you'll discover how to align others' goals and skills so you can solve problems as a team and deliver great results.

“Everyone wants everyone else to change.” That is the fundamental reason why most organizational transformations fail. Leaders want their people to exhibit behaviors that they don’t exhibit themselves. Team members feel powerless to make significant change just because of where they are situated on the organization chart. Improvement Starts with I provides you with a framework to change this through a simple plan that, when followed, will deliver outstanding engagement, improvement, and results, helping you avoid the potholes into which countless companies have fallen.

Don’t be daunted by a challenging economy and fierce competition. Even in the toughest environment, innovative, highly profitable businesses abound. And yours can be one of them with Now, Build a Great Business! This essential success kit from business heavyweights and acclaimed authors Mark Thompson and Brian Tracy is filled with straightforward, powerful strategies to ignite growth in your business.

Curiosity has profound implications for organizations, leaders, and individuals inhabiting the digital reality. The Curious Advantage provides pragmatic tools and case studies and makes the case for how curiosity is the greatest driver of value in the new digital age. Curiosity is at the heart of the skills required to successfully navigate our digital lives when all futures are uncertain. In this wonderfully pragmatic book, Paul Ashcroft, Simon Brown, and Garrick Jones provide the road map for curiously navigating and unlocking the opportunities of the new digital reality.

Burnout, just like a connection with purpose, is never a coincidence. If you want to have a job you love instead of one that diminishes you on a soul level, practice awareness about what you are thinking, your urges for action, and feelings that surface within you. Author and certified career coach Gina Calvano offers a new perspective on why you feel disconnected from your work and burned out by your job. She delivers fresh insights on how to replenish your energy and power, along with accessible ideas for healing from job burnout and getting onto a path to purpose.

In this candid and personal account, Vineet Nayar—HCLT's celebrated CEO—recounts how he defied the conventional wisdom that companies must put customers first, then turned the hierarchical pyramid upside down by making management accountable to the employees, and not the other way around.

Written by a collaborative, diverse, and inclusive community of contributors and business experts, this book is about leading transformational change on an individual, team, organizational, and societal level.

Prêt à embarquer dans la tribu des Happy Télétravailleurs ? Savoir bien travailler à distance n'est plus optionnel. Pour s'y épanouir, il est essentiel d'acquérir de bons réflexes, de bien se connaître et de cultiver des relations fondées sur la confiance.

Market volatility. Sustainability demands. Hybrid working. Opportunities and hazards of fast-changing technology and regulations. Companies and nonprofits face more daunting challenges than ever. How can we collaborate in our organizations—and with outside partners—to solve problems, innovate, and succeed? This indispensable new book lays out a pragmatic action plan blending rich stories, new empirical research, and loads of practical advice to help companies thrive by collaborating more effectively.

This audiobook is about the stuff you learn when you've worked for a boss you'd swear jumped out of a Dilbert cartoon; worked in a business whose performance careened up and down like a runaway clown car; when you've faced legal or ethical problems that needed the wisdom of Solomon to sort out while they roiled your guts at night; or when you've sat on the stand across from some third-rate Perry Mason, or tried to be one yourself.

In today's global economy, effective leadership requires engaging in diverse interactions, meaning there is no one, predefined way to lead. Instead, leaders today must be culturally agile, and they must live that awareness and adaptability each and every day. There Is No Box is a practical guide for leaders who recognize how critical it is to draw outside the lines of typical guidance in order to rethink leadership development and gain competencies that make them more inclusive, culturally aware, and empowered to facilitate collaboration.

With reflection prompts, personal stories, actionable advice, and examples inspired by actual events, Healing Bias translates complex ideas into relatable, empowering solutions that can be used on your own or in group settings.

Whether you're a manager, owner, or employee, Customer Service Training 101 gets you up to speed fast. The completely revised and updated third edition addresses every aspect of face-to-face, phone, online, social media, and self-service interactions. Using scenarios, guidelines, and practice exercises, this inspiring training manual explains what to say and do, what to avoid, and why interactions go astray.

In a post-pandemic job market, creating a truly mom-supportive workplace is the ultimate competitive advantage. But there's a pervasive problem across workplaces big and small: Managers aren't asking new mothers what support they need to transition back to work successfully. At the same time, working moms are afraid to ask for help-resulting in poor employment outcomes for both parties. The solution? Intentional and open conversation, which has to start at the managerial level.