Workplace Development

Our world is constantly changing, but something that always remains true? Manners matter. Etiquette is about more than just knowing which fork to use at a fancy dinner or how to write a thank-you note. Modern Etiquette For Dummies shows you how to navigate tricky interpersonal scenarios and tough workplace dilemmas with ease. With the help of Dummies, you'll toss aside stuffy old notions of etiquette and discover how to conduct yourself in various environments. This book is full of tips on tackling today's unique challenges.

You see the giant footprints the moment you walk through the door. The conference room is a swirling mess of tension, heaviness, anxiety, and peanut shells. Something is very wrong with your team. Everybody knows it, but nobody is talking about it. It’s obvious there’s an elephant in the room. Is it an Avoidephant, feeding off the fears of retaliation and exclusion? Perhaps it’s a Blamephant—whom we love to feed because it makes us feel better about ourselves. In Don’t Feed the Elephants!, Sarah explores how you can address the true elephant in the room: avoidance.

In the wake of economic downturn, foreign competition, spiking oil prices, and even war, American business throughout this decade has been thrust into crisis. To improve their performance, corporations everywhere have adopted a wide range of tools and techniques, yet many continue to struggle. Going Lean points to a better way.

Get more of the communication ideas you want, from the authors you trust. With insights from leading experts, this book will inspire you to: rethink how you give feedback to employees; ask questions to encourage learning and the exchange of ideas; invest in the right virtual communication tools for your team or business; establish a language strategy for your company; negotiate effectively with anyone - including liars; and present data more powerfully using visualization.

Tom Kelley, author of The Art of Innovation and the general manager of IDEO, the world-famous design firm, illuminates the strategies IDEO used to beat the devil's advocate and drive creativity throughout the organization.

Imagine walking up to a stranger on the subway and asking them for their seat. What about asking a random person on the street if you could borrow their phone? If the idea makes you squeamish, you're not alone - social psychologists have found that doing these very things makes most of us almost unbearably uncomfortable. But here's the funny thing: even though we hate to ask for help, most people are wired to be helpful. And that's a good thing, because every day in the modern, uber-collaborative workplace, we all need to know when and how to call in the cavalry.

Birth, death, and conflict - three things you truly can't avoid. Whether it's big or small, conflict eats into productivity and makes people feel stuck. Yet solutions exist for even the toughest situations with the most intractable people. The answer lies in better communication - not just using different words, but rather learning to think differently. I Hear You supplies proven techniques for stepping outside one's point of view and seeing things from other perspectives.

This critical resource gives managers, HR, and anyone who may come into contact with someone in trauma—including workplace violence, harassment, assault, illness, addiction, fraud, bankruptcy, and more—the tools they need to be prepared for what lies ahead. This book is crucial for every...

Have you ever struggled with making emails deliver a powerful punch? If you already create punchy emails, you can make them deliver an even mightier blow. From novice to master, this guide has lessons and tips you can begin applying to your life right away. Don’t waste another second feeling your messages are when there’s a potent tool of electronic communication right in your hands. You will become an unstoppable dynamo of multimedia communication once you are through with these 7 easy steps.

You wake up tired to a blaring alarm, forcing yourself through your morning routine, feeling like you’re just going through the motions. As you get ready for work, your anxiety builds, dreading the thought of facing your toxic boss and an overwhelming workload. At work, you struggle to focus on tasks and feel easily distracted. The weight of the day and anxiety build, and you worry about your performance and the judgment of your toxic boss and colleagues.

LEARN TO HANDLE EMPLOYEE CORRECTIVE ACTIONS LEAGALLY AND ETHICALLY A quick guide to legally and ethically mastering progressive discipline and structured termination, from the leading voice in HR expertise. Paul Falcone, author of 101 Sample Write Ups for Documenting Employee Performance...

This book will change how you think about what drives you to succeed. Groundbreaking new research reveals how your state of mind holds the key to your motivation, success and happiness. Compelling evidence combined with inspiring stories and insights will unlock a powerful new mind-set that will instantly boost your performance and open your eyes to what it really takes to excel.

"The Ultimate Career Survival Master Course" is designed to transform you into an irreplaceable asset in your field. More than a mere guide, this book equips you with the strategies and mindset required to become the most valued individual in your career. Amid a shifting work landscape and rapidly advancing technology, equip yourself with the tools to not just survive but thrive. It's time to future-proof your career and shine in any circumstance.

Burnout-Free Working is written by Dr Richard Duggins—a leading expert and trainer on preventing burnout in high stress jobs, also known as 'The Doctor's Doctor'. In this book he reveals the secrets of his trade for the first time. With a wealth of proven tools for burnout-free working, Dr Duggins covers all you need to know.

Were you passed over for a promotion, or do you want to ensure that never happens? Are you sometimes unsure how to fit in and get along? The modern workplace is a stressful pressure cooker and a dangerous maze, and how you fare is determined not by your work - but by politics, your workplace conversation skills, and how to make yourself essential and likable.

Ethical intelligence may not get as much attention as other forms of "smarts", but as Bruce Weinstein reveals, it is the most practical, valuable, and even courageous form, determining success on the job, fulfillment in relationships, and sense of self-worth. After reviewing the basic ethical principles agreed upon by cultures and religious traditions around the world and throughout time, Weinstein tells listeners how to develop their ethics IQ by applying these principles in daily life.

Vous tenez dans vos mains le livre qui va vous donner des solutions pour retrouver le calme nécessaire à une organisation efficace. Concilier ambition, productivité et équilibre personnel vous sera désormais accessible. Hugo Bentz partage les secrets d'une organisation adaptée afin de prioriser intelligemment vos tâches et vos actions pour optimiser votre impact, installer des routines solides qui soutiennent vos projets, et retrouver du temps pour ce qui compte vraiment.

Are your emotions getting in the way of your success? Do you struggle to connect with others, manage conflict, or stay calm under pressure? If so, it’s time to master the power of Emotional Intelligence (EQ). Emotional Intelligence Decoded is your complete, practical guide to developing emotional intelligence that works in real life, at home, in the workplace, and in all your relationships.

Do you ever feel intimidated or out of place in social situations? Do you want to learn how to master the fine art of small talk? Do you want to develop a magnetic personality? If you answered yes to any of these questions, then this book was designed for you.

In this eye-opening, essential guidebook for the new world of work, John Winsor and Jin Paik, leaders at the Laboratory for Innovation Science at Harvard, show how the massive reset of the pandemic allowed talented workers everywhere to exit their jobs without leaving the workforce. Now some are freelancing for multiple companies or starting small businesses, leaving hiring managers scratching their heads over a workforce gone AWOL. What's more, talent has more power than ever using platforms such as Freelancer.com, Fiverr, and Upwork, setting their own terms for work.