Workplace Psychology

Where can you turn when your attempts to resolve conflict fail? Most approaches emphasize collaboration. You are supposed to sit down, calmly talk through your differences, and find a solution. But what if nothing seems to work, no matter what you do? When situations resist resolution, the Optimal Outcomes Method teaches us conflict freedom. Optimal Outcomes reveals eight groundbreaking practices proven to help people everywhere free themselves from conflict.

Accessible and practical, the book draws on research from coaching, neuroscience, cognitive psychology, social psychology, and industrial-organizational psychology to provide the best science-based practices that can be applied in work and life. It presents core coaching skills that anyone can develop and use to improve their own emotions, thoughts, behaviors, and interactions with others. It uses levels of analysis to help listeners think about key concepts first in relation to themselves, and then in 1:1 interactions, group and team dynamics, organizational-level impact, and beyond.

In this endlessly fascinating book, New Yorker columnist James Surowiecki explores a deceptively simple idea that has profound implications: large groups of people are smarter than an elite few, no matter how brilliant. Groups are better at solving problems, fostering innovation, coming to wise decisions, even predicting the future.

All of us constantly broadcast information to others, even when we don't say a word. Sales professionals broadcast to potential clients in a way that wins new business. Managers broadcast to their teams about projects. Colleagues broadcast to one another about available resources. The messages we choose to broadcast shape others' beliefs in the potential for success and their ability to create positive change.

Por que continuamos com dor de cabeça depois de tomar um remédio barato, mas a dor vai embora com uma medicação cara? Por que ostentamos em refeições luxuosas, mas queremos economizar vinte centavos em uma lata de ervilha? Sempre acreditamos que nossas escolhas são inteligentes e racionais, mas Dan Ariely joga por terra essas crenças com revelações surpreendentes que mudam a forma como entendemos o comportamento humano.

Unity is the most influential factor in team performance and, although it is frequently discussed, it is often misunderstood. This book explains how disunity is the root cause of all team dysfunctions and provides clear instructions on how to define, measure, and increase unity in your organization. Through entertaining and impactful stories, John Ross divides Team Unity into four components—focus, direction, trust, and conflict—and examines how they are related and measured. Notably, Ross introduces The Unity Formula, a simple equation useful for leaders at all levels.

Equipes brilhantes mergulha em algumas das organizações mais bem-sucedidas em diversas áreas—tecnologia, esportes, arte, educação e segurança nacional—para descobrir como elas funcionam. Contando histórias de empresas e até de uma gangue de ladrões de joias, Daniel Coyle oferece estratégias que estimulam o aprendizado, geram confiança entre as pessoas e inspiram mudanças positivas. Coyle mostra como criar um ambiente onde a inovação tem espaço para florescer, os problemas são resolvidos com facilidade e as expectativas são continuamente superadas.

Todos nos afectamos mutuamente. "Estamos juntos" incluso sin darnos cuenta. Este audiolibro ayudará a entender por qué las mismas personas, con distintos métodos para ponerse de acuerdo, pueden alcanzar resultados tan diferentes. Este audiolibro es el fruto de más de diez años de investigación, en el que participaron ciento catorce personas. A través de muchos ejemplos, responde a preguntas tan urgentes como: ¿Es posible saber el grado de inteligencia de un colectivo?, ¿qué factores contribuyen a aumentar esa inteligencia?

In 2003, the Columbia Space Shuttle exploded on reentry, resulting in the loss of life for all seven astronauts and leaving NASA with a huge problem. But this problem wasn’t easily identified - the investigation revealed that the organizational culture was as much to blame for the explosion as technical difficulties. Enter Drs. Phillip Meade and Laura Gallaher - experts in the psychology of organizational culture and the owners of Gallaher Edge. Drs. Gallaher and Meade apply their vast expertise to map out the "missing links" between human nature and organizational culture.

நமக்குள் இருந்தாலும் நம்மாள் கூட புரிந்துகொள்ள முடியாத மனதை படம் வரைந்து பார்ட் பார்ட்டாய் கழட்டி பாகங்களை குறிக்கும் உளவியல் பாடங்களும் அதைக் கொண்டு பிசினஸில் பிழைக்கும், பிரகாசிக்க உதவும் ரூட் மேப்.

Paul Williams and Andreas Krebs take a no-punches-held look at the stories we tell ourselves about business success. The rags-to-riches tale is tempting, but we don’t have to search far to see that most organizations rise for a time, only to experience a dramatic fall from grace. Just look at some of the companies that used to be household names: Nokia, AOL, Pan Am, Woolworth, and Blockbuster. The Illusion of Invincibility examines the why of success and failure. It’s a smart, funny, and radical look at how to build and sustain a great organization.

Many organizations approach the issue of employee engagement and motivation by tapping into age, gender and other stereotypes. Motivation and Performance challenges these notions, bringing together evidence that group differences are often exaggerated and that getting to the heart of what really motivates individuals is what's most important. This book is a practical guide to ensuring that organizations consider all motivators - job security as well as the need for personal growth - to improve employee satisfaction, boost organizational productivity and reduce staff turnover.

As human beings, we are fascinated by what makes us tick. We know that nature gave us certain biological appetites to ensure our survival, among those the need for water, food, sex, and love, but meeting these alone is not enough to ensure happiness. Scientists, and now managers, are realizing that people have a biological need to experience social rewards like praise, the thrill of innovation, and the satisfaction of acquiring new skills.

An entertaining and engaging exploration of the invisible forces influencing your life - and how understanding them can improve everything you do. The world around you is pulling your strings, shaping your innermost instincts and your most private thoughts. And you don't even realize it. And you don't even realize it. Every day and in all walks of life, we overlook the enormous power of situations, of context in our lives. That's a mistake, says Sam Sommers in his provocative new book.

Post-pandemic, many organizations are now experiencing zombification of their workforce, with some companies at risk of becoming infested. A zombie-infested company is dry with motivation, creativity, and innovation. Welcome to salvation! This audiobook aims to show you how to bring life back into the "Working Dead". You will learn an infectious formula that will transform even the most obstinate zombie horde into a committed team of everyday heroes. It's a unique transformational formula, enabling you to wake the working dead with a clear headshot of inspirational leadership.

With the exception of sleep, humans spend more of their lifetimes on work than any other activity. It is central to our economy, our society, and the family. It underpins our finances and our sense of meaning in life. Given the overriding importance of work, we need to recognize a profound transformation in the nature of work that is significantly altering lives: the incoming tidal wave of shadow work. Shadow work includes all the unpaid tasks we do on behalf of businesses and organizations.

The best leaders make everyone around them better - and this kind of pervasive positive impact is something we all aspire to. But often, despite our best intentions, we're tripped up by subtle psychological states of which we are not even aware. It does not have to be that way.

In Whatever Works, Thalma Lobel explores groundbreaking psychological research on job performance, satisfaction, and creativity. Did you know that just doodling in a certain way can increase your creativity? That looking at something green for forty seconds will improve your attention? That crossing your legs similarly to an interviewer could get you the job? That the mere presence of a smartphone on your desk can lessen your performance, even if it's turned off? These are the invisible factors that nudge our behavior on a daily basis.

From the cranberry bogs of Massachusetts to the classrooms of Singapore and Finland, from tiny start-ups to global engineering firms and beloved American organizations like Ocean Spray, Eileen Fisher, Gore, and Boston Scientific, Heffernan discovers ways of living and working that foster creativity, spark innovation, reinforce our social fabric, and feel so much better than winning.

For the past few years, mindfulness has begun to transform the American workplace. Many of our largest companies, such as General Mills, Ford, Target, and Google, have built extensive programs to foster mindful practices among their workers. Mindful Work is the first audiobook to explain how all sorts of businesses and any kind of worker can benefit from meditation, yoga, and other mindful techniques.