A Quick Guide to the Integral Service Management Framework
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.
Add to Cart failed.
Please try again later
Add to Wish List failed.
Please try again later
Remove from wish list failed.
Please try again later
Follow podcast failed
Unfollow podcast failed
Audible Standard 1-month free trial
Auto-renews at $8.99/mo + applicable tax after 30-day trial. Cancel Anytime
Buy Now for $5.87
-
Narrated by:
-
Dean Collins
-
Written by:
-
Dolf van der Haven
About this listen
The integral service management framework (ISMF) extends classic service management with human factors such as attitude, behaviour, culture and cooperation. It creates a much broader context for service management, providing new perspectives on the role of service management with the services industry. This audiobook gives a quick introduction to the ISMF.
©2018 Dolf van der Haven (P)2019 Dolf van der Haven
No reviews yet