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Be Amazing or Go Home

Seven Customer Service Habits That Create Confidence with Everyone
Written by: Shep Hyken
Narrated by: Timothy Andrés Pabon
Length: 3 hrs and 20 mins

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Publisher's Summary

Want to amaze your customers, impress the people you work with, and outshine your competition? Going from average to amazing isn't an out-of-reach goal. In fact, amazement is a habit that anyone can master - and Shep Hyken knows the tricks to making it your own.

In Be Amazing or Go Home, Shep shares the secrets behind making his motto "Always Be Amazing!" an everyday lifestyle and shows how you too can become exceptional in business and in life. Drawing on the routines of incredible people, Shep demonstrates simple practices that can elevate your game, including:

  • Showing up ready to amazing
  • Being proactive
  • Craving feedback
  • Taking responsibility
  • Embracing authenticity
  • Focusing on excellence
  • Turning misery into magic

Once you master these habits, you'll be able to create trust, build stronger relationships, make sales, advance your career, and more. Now is the time to step out of the ordinary and step into amazing.

©2017 Shep Hyken (P)2018 Brilliance Publishing, Inc., all rights reserved.

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  • Alan Berg
  • 2019-05-28

Another great book by Shep

This is the third book by Shep Hyken that I've read and I've loved them all. Shep writes in a clear, conversational tone and the narrator is very good. This book should be required reading to any of your team that deals with the public... actually to everyone, as we deal with each other internally as well.

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  • FREQUENT-BUYER
  • 2018-09-17

Great resource for tips

Although this book didn’t add much to what I already knew I found it so inspiring that I bought a copy for my Team. Worth the money