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De-Escalate

How to Calm an Angry Person in 90 Seconds or Less

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De-Escalate

Auteur(s): Douglas E. Noll
Narrateur(s): Aleya Dao
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À propos de cet audio

 Written by award-winning author, highly experienced mediator, and co-founder of the Prison of Peace project, Douglas E. Noll, De-Escalate gives you the proven process to calm any angry person or volatile situation in 90 seconds or less.

Based on the practical experience of a master mediator and grounded in the latest findings in neuroscience, Douglas Noll offers his proven process—to empower you to successfully and efficiently de-escalate an angry person or volatile situation in 90 seconds or less—and how to apply this skill in all areas of life.

We live in a more socially polarized time nationally and globally than ever before, as arguments easily flare up, aggression and bullying rises, and lines are drawn over politics, religion, and ideology. De-Escalate provides a new set of social listening and communication skills that solve the problem of what to do with angry, emotional people.

The quick and effective techniques detailed in De-Escalate will help anyone dealing with this increase in anger from outside sources or anger in themselves. With simple, easy-to-understand steps, De-Escalate walks you through real-life examples and scenario-based conversations in order to create resolutions, build emotional intelligence, and cultivate empathy and healing. This book will teach the precise tools to master becoming a peacemaker, cultivating ways to co-exist and co-respect others in an increasingly hostile world. Communication et habilités sociales Développement personnel Gestion de la colère Gestion des conflits Psychologie Psychologie et santé mentale Relations Sciences sociales Violence dans la société Émotions
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IMO, this book offers very good principles to keep in mind, evaluate, consider, and practice when appropriate. Some of the family or school or friend related principles—very good principles—in this book will need re-building or regaining the FOUNDATION of trust or a relationship with the other person, before seeing results from this book’s principles…as Dr. Covey said, to increase the “balance” of the likely overdrawn psychological & emotional “bank account” of each person, before being able to use the useful principles of this book… that is the purpose of “books”…to share new ideas, prospectives, and methods to consider for mutual growth…

Excellent principle & methods to evaluate & consider

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The author is male. Unsure why he had a woman reading??? I don't know why but my brain found this confusing. I always find books that don't list whats in their Chapters, irritating from the perspective of review. Regardless of these 2 isolated points, I will probably listen to this book a few more times cause this sort of info needs to be practiced often and regularly, to be learned.

CONFLICTED

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I am surprised this fella hasn't been punched more. Horrible book, Horrible advice, Does he work for Apple?

Seriously? Made me more angry

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