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Make A Positive Patient Impression
You really can make a positive effective impact on your patients from start to finish by looking at your practice through the eyes of your consumer. The advice offered in Dental Image Branding is for the dentist, hygienist, office manager, and dental assistants. It takes a village to create an image and a consistent practice brand.
Janice Hurley will show you how to avoid the biggest mistakes that drive away patients and how to optimize patient impact using the five senses: what patients see, hear, smell, taste, and feel.
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bought an audible copy for my entire staff
I really enjoyed this. lots of great nuggets, very light and easy to start implementing. It links together other CE training that can be very specific in a great overarching way. This book can only benefit your team.