How Did That Happen?
Holding People Accountable for Results the Positive, Principled Way
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Narrateur(s):
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Lloyd James
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Auteur(s):
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Roger Connors
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Tom Smith
À propos de cet audio
They offer powerful steps to establish a positive "Accountability Connection", rather than waiting to place blame after problems arise and people fail to deliver.
Drawing on case studies, many from client companies, the authors show how to establish clear expectations and manage the unmet expectations that inevitably occur. And they offer a positive, principled way that engages hearts and minds.
This book can help people at every level---from senior executives to front-line workers - enjoy greater productivity, profitability, and job satisfaction.
©2009 Roger Conners and Tom Smith (P)2009 TantorCe que les critiques en disent
"Definitely the 'go-to' book for teaching organizational accountability that works - without the backlash." (Steven R. Covey, author of The 7 Habits of Highly Effective People)
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