Listen free for 30 days

  • Managing the Difficult: Zero Tolerance

  • Proven Strategies for Dealing with Difficult People
  • Written by: Rory Sullivan
  • Narrated by: Stu Royce
  • Length: 3 hrs

Pick 1 audiobook a month from our unmatched collection.
Listen all you want to thousands of included audiobooks, Originals, and podcasts.
Access exclusive sales and deals.
Premium Plus auto-renews for $14.95/mo + applicable taxes after 30 days. Cancel anytime.
Managing the Difficult: Zero Tolerance cover art

Managing the Difficult: Zero Tolerance

Written by: Rory Sullivan
Narrated by: Stu Royce
Try for $0.00

$14.95 a month after 30 days. Cancel anytime.

Buy Now for $18.74

Buy Now for $18.74

Pay using card ending in
By confirming your purchase, you agree to Audible's Conditions of Use and Amazon's Privacy Notice. Tax where applicable.

Publisher's Summary

How To Avoid The Number One Management Problem And Never Let People Take Advantage Of You Again.... 

All of us have been in a situation where we have to manage or lead a group of people.

No matter if you are the owner of a small startup, a supervisor, or the head of a million dollar company, you know managing a group of people is one of the hardest jobs in the world.

Just think about how hard it is to organize and satisfy a whole family on vacation. This should be a piece of cake compared to the challenges someone in a management position is facing.

As a higher-up, you don't want to be the authoritarian bad guy everyone uses to point fingers at.

Yet it is not a secret that the number one problem in management is poor communication.

There is no magical formula to be a perfect manager. But there are proven strategies to improve the communication between you, your employees, clients, and even the people above you. 

How many times have you ended up in a situation where you and one of your coworkers talked about the same topic, but interpreted the conversation completely different? Maybe because your coworker doesn't even want to understand you and abuses the given freedom.

You are responsible for giving clear boundaries and communication.

The problem is that generally, humans are lazy creatures.

Once people discover loopholes to reduce their workload and ease through the day, they will abuse it.

Unfortunately, if one person starts to take advantage of the opportunity, others will follow sooner or later.

Therefore, it is important to address issues instantly and follow a zero tolerance policy.

If you just blare out what's on your mind, you'll make things worse and turn a little incident into a heated discussion.

And no one likes an angry blow up at work.

So you need to know how to deal with difficult people who like to act upon you.

Good news is there is a proven zero tolerance strategy to help you keep peace and order at your workplace.

In Zero Tolerance, you'll discover:

  • The good and the bad zero tolerance strategy to approach your employees 
  • The authoritarian vs. the liberal and the type of manager you should be 
  • Questions and mini-exercises to practice your new skills 
  • The character traits of repeat offenders and how to catch them 
  • How to take the bull by the horns and tackle the real problem 
  • Why every manager is also a teacher and life coach 
  • How to manage your emotions and regain rationality in every challenging situation 
  • How to speak the truth and go on the offensive 
  • The number one road to progress and success in a management position 
  • How to be an honest judge on progressive changes 
  • The “one step forward - two step back” dance and how to stop the music
  • And much more.

No matter how long you've been working in management positions, you'll always be able to benefit from new strategies to improve your leadership. Progress is impossible without change. Everyday is a new day and not only the stock market, political economy, and the climate is changing, but also people's moods and behavior.

Your goal is to be stable and know how to make progressive changes by managing your team and employees.

Zero tolerance has been proven to be the golden key to maintain a well functioning and healthy relationship with your coworkers.

Stop carrying that passive-aggressive feeling of dissatisfaction about certain people around. Clear the air with the right communication.

If you want to maximize your management skills, scroll up and click the “buy” button right now.

©2019 Slaney Global Limited (P)2019 Slaney Global Limited

What listeners say about Managing the Difficult: Zero Tolerance

Average Customer Ratings

Reviews - Please select the tabs below to change the source of reviews.