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Mission-Driven Leadership

My Journey as a Radical Capitalist
Written by: Mark Bertolini
Narrated by: Marc Cashman
Length: 8 hrs and 10 mins

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Publisher's Summary

In Mission-Driven Leadership, Mark Bertolini, the long-time chairman and CEO of Aetna, the Fortune 500 health insurance company, reveals that genuine leadership is not about dollars and market share, but about improving lives and communities.

Mark Bertolini didn't get to the corner office through traditional means. He grew up in a blue-collar neighborhood in Detroit. Early in his career, he was known for his bare-knuckled leadership and hard-driving competitiveness that helped him to turn around several companies. 

But his ambition came at a cost as he ran roughshod over his colleagues and employees and spent time away from his family. Two events served as wake-up calls for the hard-charging Bertolini. 

First, his son, Eric, was diagnosed with incurable cancer, and Bertolini found himself confronting the health-care industry firsthand, not as an executive, but as the parent of a deathly ill child, determined to save his son's life. And miraculously, after a year in the hospital, often at death's door - Eric was twice given last rites - his son recovered. 

The second wake-up call was a skiing accident several years later in which Bertolini broke his neck. As his life unraveled in the face of years of chronic pain, therapy, and medication, he realized he had to reinvent himself, emotionally, spiritually, and as a leader - or go under. 

Mission-Driven Leadership speaks to the lessons Bertolini learned about empathy, about helping employees and Aetna's customers take better care of themselves and each other, about the need to "find the divine in me", and the importance of getting out to meet with employees and customers face-to-face in town halls to truly discover their needs and better serve them.

©2019 Mark Bertolini (P)2019 Random House Audio

What the critics say

"In Mission-Driven Leadership, Mark’s courageous inner journey to excavate his deepest truths and convictions about human endeavor, and how capitalism ought to work more inclusively, is a model to be embraced by all who aspire to lead. In fusing his personal and professional lives and beliefs, as he did as Aetna’s CEO, Mark set an example to be emulated by anyone choosing to lead in this time when the business of business in no longer just business; rather, the business of business is society." (Dov Seidman, founder and CEO of LRN and author of How: Why How We Do Anything Means Everything)

“Mark Bertolini’s leadership at Aetna has made him one of our most important new role models of success - and not just for the business world. His personal story - of perseverance, survival, and transformation - is inspirational for everyone, and he’s translated his experience into lessons on health care, capitalism, community, the power of well-being and the meaning of life. Mission-Driven Leadership is wise, at times harrowing, at other times funny, always riveting and ultimately triumphant." (Arianna Huffington, founder and CEO of Thrive Global and author of Thrive

“Mark Bertolini shares the life and leadership lessons learned in overcoming extraordinary challenges in his personal journey, and how every individual and company can contribute to making the world a healthier and better place for all.” (Marc Benioff, chairman and co-CEO of Salesforce) 

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  • franklyray
  • 2019-04-05

First three chapters were too sad to continue

just too much for me to handle. I hope there is a good outcome for him but not entertaining enough to continue. I will return this book