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Noise

A Flaw in Human Judgment

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Noise

Written by: Daniel Kahneman, Olivier Sibony, Cass R. Sunstein
Narrated by: Jonathan Todd Ross
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From the bestselling author of Thinking, Fast and Slow, the co-author of Nudge, and the author of You Are About to Make a Terrible Mistake! comes Noise, a revolutionary exploration of why people make bad judgments, and how to control both noise and cognitive bias.​

Imagine that two doctors in the same city give different diagnoses to identical patients—or that two judges in the same courthouse give markedly different sentences to people who have committed the same crime. Suppose that different interviewers at the same firm make different decisions about indistinguishable job applicants—or that when a company is handling customer complaints, the resolution depends on who happens to answer the phone. Now imagine that the same doctor, the same judge, the same interviewer, or the same customer service agent makes different decisions depending on whether it is morning or afternoon, or Monday rather than Wednesday. These are examples of noise: variability in judgments that should be identical.

In Noise, Daniel Kahneman, Olivier Sibony, and Cass R. Sunstein show the detrimental effects of noise in many fields, including medicine, law, economic forecasting, forensic science, bail, child protection, strategy, performance reviews, and personnel selection. Wherever there is judgment, there is noise. Yet, most of the time, individuals and organizations alike are unaware of it. They neglect noise. With a few simple remedies, people can reduce both noise and bias, and so make far better decisions.

Packed with original ideas, and offering the same kinds of research-based insights that made Thinking, Fast and Slow and Nudge groundbreaking New York Times bestsellers, Noise explains how and why humans are so susceptible to noise in judgment—and what we can do about it.

Cover design © HarperCollins Publishers 2021


* This audiobook contains a downloadable PDF which includes figures from the book.
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Excellent. A critical read for professionals who exercise judgment!

This and “Thinking Fast and Slow” are seminal.

Excellent. A critical read for professionals who exercise judgment!

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The beginning of the book is theoretical/empirical but the rest is absolutely practical.
Chapter 25 the mediating assessment protocol is highly recommended for any leader/CEO/decision maker.

Mind blowing facts that we faced but not recognized !

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Was not what I expected and thought it was more about white noise in conversation not probability.

Way to analytical

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