Beginning in the predawn hours of airports in the Northeast, we meet the ticket agents who unknowingly usher terrorists onto their flights, and the flight attendants inside the hijacked planes. In New York City, first responders confront a scene of unimaginable horror at the Twin Towers. From a secret bunker underneath the White House, officials watch for incoming planes on radar. Aboard the small number of unarmed fighter jets in the air, pilots make a pact to fly into a hijacked airliner if necessary to bring it down.

The New York Times best-selling author of 13 Hours and Lost in Shangri-La delivers his most compelling and vital work yet - a spellbinding, heartbreaking, and ultimately uplifting narrative, years in the making, that weaves together myriad stories to create the definitive portrait of 9/11.

At 8:46 a.m. on September 11, 2001, 14,000 people were inside the twin towers; reading e-mails, making trades, eating croissants at Windows on the World. Over the next 102 minutes, each would become part of a drama for the ages, one witnessed only by the people who lived it, until now.

A sweeping narrative history of the events leading to 9/11, a groundbreaking look at the people and ideas, the terrorist plans and the Western intelligence failures that culminated in the assault on America. Lawrence Wright's remarkable book is based on five years of research and hundreds of interviews that he conducted in Egypt, Saudi Arabia, Pakistan, Afghanistan, Sudan, England, France, Germany, Spain, and the United States.

My career as a firefighter/paramedic stretched from 1974 to 2000 when were inventing EMS as we went along. These are stories from those years on the street. That place I named so long ago, the other reality that exists just outside most people’s everyday lives. It is a place that seems to exist parallel to the normal workaday existence: yet it is only a car accident or cardiac away for any of us. It manifested itself in brushfires, house fires, shootings, stabbings, hangings, accidents with injuries, cardiacs, codes, drownings, and a thousand other emergencies.