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Permission to Screw Up

How I Learned to Lead by Doing (Almost) Everything Wrong
Narrated by: Kristen Hadeed
Length: 5 hrs and 31 mins
5 out of 5 stars (39 ratings)

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Publisher's Summary

The inspiring, unlikely, laugh-out-loud story of how one woman learned to lead - and how she ultimately succeeded, not despite her many mistakes, but because of them.

This is the story of how Kristen Hadeed built Student Maid, a cleaning company where people are happy, loyal, productive, and empowered, even while they're mopping floors and scrubbing toilets. It's the story of how she went from being an almost comically inept leader to a sought-after CEO who teaches others how to lead.

Hadeed unintentionally launched Student Maid while attending college 10 years ago. Since then, Student Maid has employed hundreds of students and is widely recognized for its industry-leading retention rate and its culture of trust and accountability. But Kristen and her company were no overnight sensation. In fact they were almost nothing at all.

Along the way, Kristen got it wrong almost as often as she got it right. Giving out hugs instead of feedback, fixing errors instead of enforcing accountability, and hosting parties instead of cultivating meaningful relationships were just a few of her many mistakes. But Kristen's willingness to admit and learn from those mistakes helped her give her people the chance to learn from their own screw-ups, too.

Permission to Screw Up dismisses the idea that leaders and organizations should try to be perfect. It encourages people of all ages to go for it and learn to lead by acting rather than waiting or thinking. Through a brutally honest and often hilarious account of her own struggles, Kristen encourages us to embrace our failures and proves that we'll be better leaders when we do.

©2017 Kristen Hadeed (P)2017 Penguin Audio

What members say

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musl listen to this book!

excellent book! i love that it is read by the autor :) really interesting! i want more

1 person found this helpful

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Inspiring & truthful business book

Truly impressed with the honestly of the joys and stress behind running a business. This book has assisted me in celebrating the wins and embracing the lessons behind the mistakes that have or will happen in my business. It has also opened my eyes on how I can become a better leader. I am grateful for taking the time to enjoy this book. Thank you!

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Must Read

Very engaging book with allot of raw experiences that put the spotlight on the struggles of new entrepreneurs

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A refreshing perspective with empathy and humility

this book is definitely not a typical management book, and that's a good thing. I have a lot of respect for the true confidence the writer has for being able to show humility, in order to raise awareness and change minds about how leaders are traditionally expected to be. I have taken several major points from this book to our organization. I hope this book inspires more leaders to lead with empathy and humility.

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Enjoyable

Fantastic storytelling. One of the best business leadership books to listen to. Concepts well thought out. she screws up like we all do, she just admits it in true form.

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Informative, Inspirational, and Relatable

I loved every minute of this book. I couldn't stop listening! I connected deeply to Kristen's story. Her vulnerability, honesty, authenticity, and humour were captivating and and made me feel less alone on my entrepreneurial journey. I have read dozens of leadership and culture books and this by far was one of the best! I highly recommend!

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  • Ses
  • 2018-07-26

Nice story.

Interesting and useful.
would like to here more from Abby (business partner) point of view. the less emonitinal point of view of the business.

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  • Ashley R
  • 2017-10-13

Everything I Needed as a Millennial Manager

This book was everything I needed at just the right time. In the midst of struggling to find a way to align my leadership goals with a “behind the times” company culture, I was starting to doubt myself and my mission. After hearing Kristen’s story and being able to identify with the majority of it in one way or another, I feel like I have been able to refocus on what truly matters to me as a leader. Leadership is incredibly difficult when you are saddled with the title and responsibilities of [insert title of influence here]. No wonder so many seniors/executives have lost their leadership paths in a jungle of conflicting organizational cultures. Simon pointed out that people pulled out their notepads and listened when Kristen spoke; as they should. What she has to say is absolutely invaluable for all levels of an organization. Particularly for those who have lost their way. I am so glad she decided to share her screw ups with the rest of us. Thank you, Kristen.

7 people found this helpful

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  • ALE
  • 2018-12-28

Finally an honest, vulnerable book about business.

I was engrossed from the beginning to end, and enjoyed it more than the last 20 I listened to combined. I applaud the authors courage.

1 person found this helpful

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  • David Davenport
  • 2018-11-28

Inspired

Great book. Easy to listen to. I finished in just a few short days. As a business owner it is great to hear that it is ok to mess up from time to time...to be human. After listening to this book I feel a renewed energy to find the best in people and to work as hard to build internal relationships as we do on the external ones!

1 person found this helpful

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  • Customer
  • 2018-01-12

Easy to listen to!

Kristin is so pleasant and easy to listen to. Hearing her story is almost like sitting down and listening to a story narrated by a friend. Her lessons learned are indispensable and her openness to admit her mistakes is refreshing . This book is deafly something that all leaders and future leaders need to read!

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  • S. Johnson
  • 2017-11-10

Fun read, good lessons

Quick lesson with a reassuring theme - celebrate your mistakes by learning from them. More than that, Kristin Hadeed stumbles on, internalizes, and lives the keys to leadership.

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  • JRB
  • 2020-05-09

Awesome Book

From one Gainesvillian to another, awesome read, very entertaining and very enlightening. I am so glad our friend Corie share this with me.

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  • Leslie
  • 2020-03-27

Great read!

Ordered this book on Audible. The narrative is great and keeps you interested. I enjoyed listening to all the failure that lead to the success. This book has great advise on culture and employee happiness. Her FBI way of correcting an employees actions is great. I highly recommend this book.

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  • FriscoBoiii
  • 2020-03-17

Innovative, smart, well rounded

I recommend this book to those starting a business. I recommend it too to those who want to feel humans and inspired.
I admire how smart is the perspective she chose for this book. I think it makes so much sense for her story and underlines the intention behind all her hard work.
The book is entertaining while informative, it seemed to go by really fast.

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  • babygirl
  • 2020-02-12

Screw-up. An awesome book

It was a great book to listen to. It was exciting to a know where she came from and where she made it. it was interesting to hear @ both her mistakes and how she fixed them.

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  • Lisandra
  • 2020-02-07

You NEED this in your life!

This book will definitely inspire you to mess up and learn from it. Kristen does a great job sharing her story and lessons she has learned through the venture of starting and growing her business. I literally cannot wait until book #2!