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Shut Up and Listen!

Hard Business Truths that Will Help You Succeed
Written by: Tilman Fertitta, Jim Gray
Narrated by: Tilman Fertitta
Length: 3 hrs and 49 mins
5 out of 5 stars (16 ratings)

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Publisher's Summary

For entrepreneurs ready to reach the next level of success, small-business owner turned multibillionaire Tilman Fertitta shares the common-sense principles that have rocketed his worldwide hospitality empire to the top.

For aspiring entrepreneurs or people in business, this audiobook will help you take your company to the next level. When you finish this audiobook, you’ll know what you’re doing right and what you’re doing wrong to operate your business, and if you’re just getting started, it will help set you up for success.

Tilman Fertitta, also known as the Billion Dollar Buyer, started his hospitality empire 30 years ago with just one restaurant. So he knows the challenges that business owners face, as well as the common pitfalls that cause them to go under. Over the years, he’s stayed true to the principles that helped him scale his business to what is believed to be the largest single-shareholder company in America, with more than four billion dollars in revenue, including hundreds of restaurants (Landry’s Seafood, Bubba Gump Shrimp Company, Morton’s Steakhouse, Mastro’s, The Chart House, Rainforest Café, and more than 40 more restaurant concepts) and five Golden Nugget Casinos. He’s also sole owner of the NBA’s Houston Rockets. In Shut Up and Listen!, he shares the key insights that made it all possible.

When entrepreneurs appear on Billion Dollar Buyer, the biggest obstacles they often face are ones they don’t suspect: not knowing your numbers, not knowing your strengths and weaknesses, or not being willing to go that extra mile with your customers. Fertitta has seen it all. He knows that what you aren’t paying attention to can either sink your business or become the very things that launch you to the top. As Fertitta says:

“You might think you know what you’re doing, but I’m going to show you what you don’t know.”

Fertitta shares straight-talk “Tilmanisms” around six key action items that any entrepreneur can adopt today:

  • Be the bull
  • No spare customers
  • Change, change, change
  • Know your numbers
  • Follow the 95/5 rule
  • Take "no" out of your vocabulary

A groundbreaking, no-holds-barred audiobook, Shut Up and Listen! offers practical, hard-earned wisdom from one of the most successful business owners in the world.

©2019 Tilman Fertitta (P)2019 HarperCollins Leadership

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  • Overall
    5 out of 5 stars
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    5 out of 5 stars

Must listen as an entrepreneur

An amazing book especially if your trying to build a business. This has opened my eyes in different ways and will help me with building my business.

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Short and sweet

Straight to the point! very easy listen and great advice.
Must read for entrepreneurs I enjoyed it. Thank you

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Most Important Business Book You Will Ever Read Or Listen Too!

Tilman covers the entire gamut from A to Z in a sophisticated clear delivery of the key factors to have a very successful business experience regardless of the industry you are in. These are timeless principles that comprise the realities of life and how we are to conduct ourselves as we navigate the terrain of stewardship and service to humanity. Perfect timing for all who are given the Grace to have access to this crucial information. Tilman is clearly gifted and has found significant favour in his life to get it right when it comes to utilizing time, energy and money in a most beneficial way. Anyone can can benefit from this book from every walk in life. ‘Shut Up And Listen’. Four powerful words for the title that allows an Exodus from the dangerous route of business failures into the land of genuine success by definitively employing every reality laid out in this book. You will listen several times and let it marinate into your being to transform your entire life experience. Powerful upgrade categorically!

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  • TheBeardedLady
  • 2019-10-25

Tilman Didn't Follow His own 95/5 Rule

The content of this book is much like a lite college class or a "Some Things You Should Think About" Business Seminar. The content is not bad but it does come across narcissistic and simple. I am a Fertitta fan. I enjoy watching Billion Dollar Buyer. Not going to recommend this book. My greatest gripe is the audible quality. Sounds like he's talking in a bucket. If he would have followed his own 95/5 rule, he would have brought in a few acoustic panels to wash out the talking in a tiny bathroom sound.

This book audio feels rushed and not well edited. Many chapters have a low buzz or white noise sound. This can be clearly heard in his basic pauses and transitions. I don't have any issues with his content. It's simply the audio of the book that has left me dissatisfied.

3 of 3 people found this review helpful

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    5 out of 5 stars
  • Don't get scammed
  • 2019-09-18

This is truth!

Lived it and loved it. This tells you exactly where you are headed! Be wise and if you are just starting out its a must read. It served me as a confirmation in a hectic family owed business.

2 of 2 people found this review helpful

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  • Kelly Trapp
  • 2019-09-17

There are no spare customer!

This was a great book! Very practical lessons that you can easily let slip through the cracks! Back to the basics and remembering why you are doing what you do! 95/5 will make you think! What’s your 5%?

1 of 1 people found this review helpful

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  • Christopher
  • 2019-11-18

Inspiring!

Great book with valuable information. Now it's time for me to go and build my empire.

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  • shawn ramey
  • 2019-11-18

not for me

I have listened and read hundreds of business books. this book doesn't teach anything new and basically sounds like some redneck that's repeating what his grandfather told him around a campfire.

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  • Lynx
  • 2019-11-14

Great read

This book is a great read for any entrepreneur new or seasoned. He gives good advice and tips about his past experiences and more recent dealings. Do yourself a favor and read this book.

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  • wayne
  • 2019-11-13

Great Book for a Hospitality manager

Book was a solid read and to the point. Exactly what I needed getting back into the Hotel business. Thanks Tillman

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  • TJ
  • 2019-11-11

Thank you, Mr. Tillman

I thought the book was great, informative and inspiring. I’m an aspiring entrepreneur who is starting from the DBA stages and I feel like I can use “Tillman’s Targets” and be successful beyond my wildest dreams. Great read. Enjoy!

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  • tony oyeneyin
  • 2019-11-08

Finally someone who gives you real business advice

certainly real business advice not someone only trying to motivate you but tell you real strategies that have worked for them and that you work for your business

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  • Amazon Customer
  • 2019-11-07

Poor audio quality

I am a fan of Tilman and was very much looking forward to hearing him tell his story.
While I rated the performance poor, it was really the quality that made it hard to him speak.