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By one expert's prediction, within 20 years half of Americans will have body implants that tell retailers how they feel about specific products as they browse their local stores. The notion may be outlandish, but it reflects executives' drive to understand shoppers in the aisles with the same obsessive detail that they track us online. In fact, a hidden surveillance revolution is already taking place inside brick-and-mortar stores, where Americans still do most of their buying. Drawing on his interviews with retail executives, analysis of trade publications, and experiences at insider industry meetings, advertising and digital studies expert Joseph Turow pulls back the curtain on these trends, showing how a new hyper-competitive generation of merchants - including Macy's, Target, and Walmart - is already using data mining, in-store tracking, and predictive analytics to change the way we buy, undermine our privacy, and define our reputations.
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- Mohannad Ahmed
Very interesting findings but laborious build up
Is there anything you would change about this book?
I would change the narrator. Then I would shorten the first part of the book that talks about retail history
What did you like best about this story?
the very astounding revelations about what retailers do to lure customers
What didn’t you like about Rob Grgach’s performance?
I did not like it at all. In fact it nearly ruined the book for me. Very poor performance
Did The Aisles Have Eyes inspire you to do anything?
After listening to the book I am looking into data analytics and data science
1 person found this helpful
- Michael MacMillan
Superficial and US centric
Was very superficial using same sources many time E.g. Jason Goldberg Razorfish more than would be the case for a less than lazy effort.
US centric and ignoring some of the most active players Retail Net Prism Skylabs et al and only 2 or 3 international players not even mentioning power house International unicorns in the field from China or Europe.
Dissapointed for mine not worth the investment in this book.