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Publisher's Summary

Congratulations, you're a manager! After you pop the champagne, accept the shiny new title, and step into this thrilling next chapter of your career, the truth descends like a fog: You don't really know what you're doing.

That's exactly how Julie Zhuo felt when she became a rookie manager at the age of 25. She stared at a long list of logistics - from hiring to firing, from meeting to messaging, from planning to pitching - and faced a thousand questions and uncertainties. How was she supposed to spin teamwork into value? How could she be a good steward of her reports' careers? What was the secret to leading with confidence in new and unexpected situations?

Now, having managed dozens of teams spanning tens to hundreds of people, Julie knows the most important lesson of all: Great managers are made, not born. If you care enough to be reading this, then you care enough to be a great manager. 

The Making of a Manager is a modern field guide packed with everyday examples and transformative insights, including:

  • How to tell a great manager from an average manager
  • When you should look past an awkward interview and hire someone anyway
  • How to build trust with your reports through not being a boss
  • Where to look when you lose faith and lack the answers

Whether you're new to the job, a veteran leader, or looking to be promoted, this is the handbook you need to be the kind of manager you wish you had.

©2019 Julie Zhuo (P)2019 Penguin Audio

What the critics say

"I've seen so many people thrust into management in high-growth companies with so little guidance. From now on, I will hand them this book. Its practical wisdom is immediately useful for the newly minted manager - and us old ones." (Ev Williams, CEO of Medium and cofounder of Twitter)

“Julie Zhuo had to learn to be a manager fast, as her role kept expanding in the hyper-growth environment of a successful Silicon Valley start-up. In The Making of a Manager, she shares what she learned - often, the hard way. She combines cutting-edge analysis of how organizations work with engaging and accessible examples of how theory plays out in real life, with stories of what she did right and wrong.” (Gretchen Rubin, New York Times best-selling author of The Happiness Project

“I wish I'd had this book when I started managing a team at Instagram. Julie covers the full range of becoming a manager, from your first meetings with your team to accomplishing huge goals together.” (Mike Krieger, cofounder of Instagram) 

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What listeners say about The Making of a Manager

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ok

Pretty good reminders but lots of Facebook kool-aid praising the leadership of Mark Zuckerberg and Sheryl Sandburg. Some good nuggets here and there for new managers but nothing earth-shattering.

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Interesting and insightful!

I love every chapter of the book. It is written in simple English language and very easy to understand by anyone. Great book for all, not just for those aspiring to become managers.

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helpful and easy to follow

I found chapters covered all the topics that I need help with as a new manager.

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Great read for an aspiring/new manager!

As someone who is looking to go into management, I found this book insightful and approachable. Zhuo offers insights into the difficult transition from co-worker to manager that I found incredibly helpful and offered a new perspective on challenges I am currently facing. I feel like this is a book I will refer to again and again.

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Great resource for any manager

Full of great ideas, processes, and tips for managers of any level. This is a book I could easily come back to again and again, as the content can easily provide different value depending on your current context.

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a must listen for new managers!

must read for new managers. explores all of the struggles of growing teams and new management.

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  • JEN
  • 2019-08-29

Just Read Brene Brown

She references Brene Brown and others a lot. Nothing new and original.. not really helpful, more of an autobiography.

4 people found this helpful

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  • Robert Bolton
  • 2019-11-17

Too Sappy, Too Much FB Cheerleading

There were a few bright spots, but overall the book was lacking concrete ways to improve based on quantitative metrics. Said another way, the book felt too emotional and not practical. Also, the Facebook Cheerleading got especially aggravating towards the end.

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  • Al
  • 2019-10-28

Very basic information nothing new here

This is very basic information on leading a team, and nothing new here, just basic principles that one needs to do, if one has not ready any book on managing or leading then it is a good start, but covers very basic stuff, and stories mostly, but does not go into depth of how to accomplish these, just stating the fact that just do this, lot of times it is easier said than done, and one needs a map and approach how to do this.

3 people found this helpful

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  • Melissa
  • 2019-03-26

So grateful for this book.

I downloaded The Making of a Manager on audible on a whim. It had no reviews, but the title had me very curious. I have been a manager for a little over a year, and have been trying to read all I can about becoming a great one. Julie's book has already soared to the top 10 most helpful books I have ever read. It is chock-full of practical advice, examples of her own experiences, and lots of encouragement for new managers. I have already seen incredibly positive responses to some of the practices that I recently implemented into my management style. I am SO grateful I took a chance on this book. Absolutely worth every minute I spent listening to it.

7 people found this helpful

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  • Amazon_Customer
  • 2019-03-29

Drink the Facebook Kool Aid

Content was good, sprinkled with millenials trivia in the early chapters, turning into a lot of name dropping "when I ... " , and ending with Zuckerberg worship at the church of Facebook. If you can get beyond that, her insights and message are on point.

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  • Chad F
  • 2020-10-23

if you work at Facebook, this is a good read.

I can appreciate how the author attempts to apply the principles here to other businesses. but if you don't work in a tech field, such as Facebook, the application is really poor. This seemed to me to be more of a memoirs book, then something with practical application for managers who are suffering through the position. For ideas and theories, this book is fine. For actual steps for technological engineers who have become managers, this book is woefully inadequate, IMO. We are much more literal and like lockstep instructions.

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  • Itay
  • 2020-09-05

Real, true, informative

Absolutely fantastic! Very detailed, well explained book. Great real world advice and perfect performance! For better or worse, this book does not put Facebook on a pedestal. Would recommend and will return for a second read.

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  • Christopher
  • 2019-06-19

Great instruction manual

Feels a much needed instruction manual that should come with being a manager. One of the first books which feels like they attempt to really define what it is (or should be) to manage and lead, rather than a bunch of hand waving and strategies once you are doing it. As others have mentioned, they push the Facebook Koolaid a bit much, but it mostly appears towards the end and the epilogue. Perhaps I am over sensitive to this given all the strongly negative press they receive lately.

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  • Jedi10p
  • 2021-01-07

A must read for new and seasoned managers

wonderfully written down full of great details. Not just are their lessons learned but these are told through real experience. A must read.

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  • edgard diaz
  • 2020-10-14

Great learning material

As a new manager I find myself with a lot of questions. A few where answered through this book, But I was more inspired to find my own answers because of this book.