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The Secret

What Great Leaders Know and Do
Written by: Ken Blanchard, Mark Miller
Narrated by: Rick Adamson
Length: 2 hrs and 32 mins

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Publisher's Summary

At one time or another, everyone in a position of authority, whether in a multi-national corporation or a local volunteer group, wonders what the key to great leadership is. Ken Blanchard and Mark Miller explore that important question in this revealing business fable. They uncover the secret that great leaders already know and detail what you need to do to truly inspire and motivate others.
©2004 The Blanchard Family Partnership and T. Mark Miller (P)2004 HighBridge Company

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  • James
  • 2013-09-17

To Serve Is The Best Form of Leadership

The Secret, is a really good book that talks about the secret of great leadership in some easy to follow steps and, with a simple change in philosophy (taking on a servitude attitude) is something that we all can and should develop.

Author, Ken Blanchard breaks down his Secret approach to leadership in these simple steps.
S.E.R.V.E

S = seeing the vision

- Leaders need to have a vision of where they’re going, how they’re going to get there and how effectively they can communicate the vision to the team


E = engaging and empowering the team

- Blanchard talks about how we can and should “engage the hearts… and not the hands/skills” of our teams that we work with. Also, we need to empower people to do and be the best they can be


R = reinventing yourself

- It I important to reinvent yourself and “refresh” your approach to how you operate your business and treat your team. Things change, and it’s important for all of us to keep up with the changes


V = Valuing your relationships

- Relationships are key. They are to be cherished and valued at the highest level. Again, things and people (their situations and needs) are always changing, so if you have a meaningful relationship with the team members, then you’ll be able to bring added value to your team and team member.


E = embodying your values

- Be clear about what your values are and if the team is living up to it. Take the time from time to time in updating team/business/relationship values as new members come onboard, dynamics change of you as a leader change

I thought that this book really helped clarify why us purposeful leaders do what we do. I’m glad that I was able to read it and learn so much about what more that I can do in order to continue trying to be the best leader that I can be.

5 of 5 people found this review helpful

  • Overall
    5 out of 5 stars
  • Rajeev
  • 2005-05-04

Becoming a leader?

If you are moving into a new leadership role or need a refresher course to improve your skills, this book is for you. Written as a story, it is very easy to listen to. The concepts are simple but effective.

4 of 4 people found this review helpful

  • Overall
    5 out of 5 stars
  • James
  • 2005-04-27

A great place to work!

I recently interviewed a group of students looking for their first real position in the business world. To the question: "Describe for me your ideal work envirorment?" They all answered in the same basic way - I want to work for a leader that values me and my contributions. I want to work in an enviroment that expects results and values its team members. This book will give leaders a vision on how to do, what staff want of their leaders, and get great results for their Company!

8 of 9 people found this review helpful

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  • rpoe
  • 2019-11-27

The Secret to Serve!!!

Fantastic journey to reflect on what you can change about you. Changing others is not the issue, helping others is!!!

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  • Carson Morrill
  • 2019-09-24

outstanding book on leadership!

I absolutely love books that are not filled with hard-to-understand business jargon or obsolete ways of a running a business in this day and age! That being said, this book outlining the importance of servant leadership is timeless and worth a read (or a couple!).

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  • Daniel Collen Jones
  • 2019-07-13

Tremendous Values in Practical Perspey

I loved how these authors were able to implement a great model of leadership into a store where the values were put into practice.

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    4 out of 5 stars
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  • Brian Z.
  • 2019-01-14

A Humble Approach to Leadership

A simple process to follow as a developing leader or a veteran leader. A very short read, but lots of great points to follow.

  • Overall
    5 out of 5 stars
  • Adam Crocker
  • 2018-12-19

Incredible book

100% Chick-fil-A very proud of this production!
Definitely encompasses the ideals of the words of Jesus perfectly

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    2 out of 5 stars
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  • Justice Campbell
  • 2018-05-28

Good idea, too long

Simple, but great idea - that could have been amply states and explained in 30 minutes. The addition of “story” elements to a simple list wastes time. Narrator was subpar - trying to inject excite into a rather boring and cardboard tasting story dialogue.

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    4 out of 5 stars
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  • ALLEN VANDERWEYST
  • 2018-04-10

instrumental and forthcoming

book helps you create an open mind and think outside the box on how to help out others along with yourself.