Listen free for 30 days
![Una guía para Gestión de Servicios ISO/IEC 20000-1:2018 [A Guide to ISO/IEC 20000-1 Service Management: 2018] cover art](https://m.media-amazon.com/images/I/51G7IRU7eyL._SL500_.jpg)
-
Una guía para Gestión de Servicios ISO/IEC 20000-1:2018 [A Guide to ISO/IEC 20000-1 Service Management: 2018]
- Narrated by: Santiago Marino
- Length: 1 hr and 59 mins
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.
Add to Cart failed.
Please try again later
Add to Wish List failed.
Please try again later
Remove from wish list failed.
Please try again later
Follow podcast failed
Unfollow podcast failed
Pick 1 audiobook a month from our unmatched collection.
Listen all you want to thousands of included audiobooks, Originals, and podcasts.
Access exclusive sales and deals.
Premium Plus auto-renews for $14.95/mo + applicable taxes after 30 days. Cancel anytime.
![Una guía para Gestión de Servicios ISO/IEC 20000-1:2018 [A Guide to ISO/IEC 20000-1 Service Management: 2018] cover art](https://m.media-amazon.com/images/I/51G7IRU7eyL._SL63_.jpg)
Una guía para Gestión de Servicios ISO/IEC 20000-1:2018 [A Guide to ISO/IEC 20000-1 Service Management: 2018]
Narrated by:
Santiago Marino
Buy Now for $8.71
No default payment method selected.
We are sorry. We are not allowed to sell this product with the selected payment method
Pay using card ending in
By confirming your purchase, you agree to Audible's Conditions of Use and Amazon's Privacy Notice. Tax where applicable.
Publisher's Summary
El estándar revisado para la gestión de servicios, ISO/IEC 20000-1: 2018 es la tercera versión del estándar internacional para la gestión de servicios, en sustitución de la edición de 2011. Proporciona los requerimientos para la planificación, el diseño, la transición, la entrega y la mejora de un sistema de gestión de servicios, que es el conjunto coordinado de políticas, procesos, estructura organizacional y personal para administrar los servicios. Este audiolibro proporciona una visión general de esta norma revisada para la gestión del servicio.
Please note: This audiobook is in Spanish.
©2018 Dolf van der Haven (P)2019 Dolf van der Haven