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Publisher's Summary

Kip Tindell, the founder and CEO of The Container Store, reveals the seven secrets to keeping both customers and employees happy and all fully engaged.

"You're going to sell what? Empty Boxes"?

Back in 1978, Kip Tindell (Chairman and CEO of The Container Store) and his partners had the vision that people were eager to find solutions to save both space and time - and they were definitely onto something. A new category of the retailing industry was born - storage and organization. Today, with stores nationwide and with more than 5,000 loyal employees, the company couldn't be stronger. Over the years, The Container Store has been lauded for its commitment to its employees and focus on its original concept and inventory mix as the formula for its success. But for Tindell, the goal never has been growth for growth's sake. Rather, it is to adhere to the company's values-based business philosophies, which center on an employee-first culture, superior customer service and strict merchandising. The Container Store has been named on Fortune Magazine's "100 Best Companies to Work For" list for 15 consecutive years. Even better, The Container Store has millions of loyal customers.

In Uncontainable, Tindell reveals his approach for building a business where everyone associated with it thrives through embodying the tenets of conscious capitalism. Tindell's seven foundation principles are the road map that drives everyone at The Container Store to achieve the goals of the company. Uncontainable shows how other businesses can adapt this approach toward what Tindell calls the most profitable, sustainable, and fun way of doing business. Tindell is that rare CEO who fully embraces the "Golden Rule" of business - where all stakeholders - employees, customers, vendors, shareholder, the community - are successful through a harmonic balance of win-wins.

©2014 Kip Tindell (P)2014 Hachette Audio

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  • Juniper
  • 2016-11-15

Conscious capitalism at it's best!

What did you love best about Uncontainable?

I enjoyed listening to this book by Kip Tindell, it describes thoroughly what conscious capitalism is all about and what are it's benefits for "everyone" in a company.

Four main points in this book that I truly admire:

1. Communication is essential for a company to flourish
2. Respect towards everyone
3. Having good quality products at a reasonable price
4. Giving "skilled" employees a good salary better than the average pay

What about Author’s performance did you like?

Kip Tindell's narration was on point and well understood.

Was there a moment in the book that particularly moved you?

It was inspirational to read how two men could be so inspired by organization. Organization and great human values make a great company.

1 person found this helpful

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  • Demetri Chambers
  • 2016-10-15

This book will help you build passionate teams.

Would you listen to Uncontainable again? Why?

Healthy relationships is the key to getting anything done that requires more than one person. I will read this book again because I am always looking for ways to help the people I serve to get better at relating to other people.

What does Author bring to the story that you wouldn’t experience if you just read the book?

The author brings his passion to the book by the way he spoke about what it took to build a team of people who are knowledgeable and passionate about doing their job and doing it well.

Any additional comments?

As an attorney who has practices both business law and employment law for 24 years, I have learned a lot about what makes some teams more effective than others and why some relationships work and why some do not work. As a life-long learner, I am also always looking for better ways to do difficult things such as building, managing, and leading effective teams.I read this book after going to a Container Store to find certain items for my office and home. I was really impressed by two things: (1) the consistency of the high level of knowledge that the store employees had concerning the merchandise, and (2) the passion that each employee showed in the way they did their job. I was pleasantly surprised to find a book written by the former CEO, Kip Tindell. Kip Tindell walks you through the process of what it takes to build an effective team of people who are knowledgeable and passionate about what they do. I recommend this book to anyone who wishes to do the same.

1 person found this helpful

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  • Alex
  • 2016-05-25

The author rambles and drones on and on.

there are some good parts of this book but there is also way too much rambling on. The author says in 10 pages what could have easily been said in one. He makes some good points but he makes them repetitively.

1 person found this helpful

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  • ccmum
  • 2015-01-02

Some great ideas

I learned some great things for my company and have already started implementing them. However Kip only talks about how great everything is and everyone. It never really talks about any trials or issues he or the company ran into. Every vendor is perfect, every employee is perfect, every store opening is perfect.... You get the idea.

Overall good book.

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  • Rebecca E Haas
  • 2021-01-09

love the YUMMY culture!

inspiration for excellent servant leadership can be found in this book. highly recommend it for anyone in business today, And not just retail.

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  • Patrice Christensen
  • 2018-10-28

Tough listen

I was really interested in reading this book, and thought I'd listen to it on my commute. For me personally it did not deliver on my expectations. The narration grated on me, and I had a hard time with the writing style as it was read. Loved the idea, not the execution.

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  • Roger Kerry
  • 2017-08-26

This book speaks to my soul. Highly recommended

Well written and the author does a great job in the audio version. I recommend this book to anyone interested in doing a better job.

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  • nyse_19
  • 2016-10-11

Excellent Story. Just a little long

Excellent story and very inspirational. Very glad I listened. However it did get just a little long winded in places - sometimes the same point was made and discussed a hair longer than needed. Very much enjoyed it!

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  • DJ
  • 2016-04-21

MUST READ!!!

THIS is how you grow a business! Hands day my favorite business book to date. You won't be disappointed.

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  • Alan David Parker
  • 2016-04-14

Great Business Model

I love how The Container Store operates. This is a model for those of us who have businesses and want it to be about much more than making money. Capitalism has the potential to do great good or great evil. This book lays out a framework to show that business has the potential to create a wonderful world for all of us.