Showing results by narrator "Kaleo Griffith" in All Categories

In the war for customer acquisition, businesses invest millions of dollars to improve customer experience. They deliver packages faster, churn out new products, and endlessly revamp their UI, often putting greater strain on employees for diminishing returns. According to Tiffani Bova, this siloed focus on customer experience – without considering the impact on your staff—actually hinders growth in the long run. The most successful companies adopt an Experience Mindset that strengthens both employee experience (EX) and customer experience (CX) at the same time.

Acclaimed author Elise Hooper explores the gripping, real-life history of female athletes, members of the first integrated women’s Olympic team, and their journeys to the 1936 summer games in Berlin, Nazi Germany. In the 1928 Olympics, Chicago’s Betty Robinson competes as a member of the first-ever women’s delegation in track and field. Destined for further glory, she returns home feted as America’s golden girl until a nearly fatal airplane crash threatens to end everything.

For five pounds sterling, the convict was hers. Though Cassie hated the slave trade, her Virginia plantation demanded the labor, and she knew this fevered man would surely die if she left him. But as his wounds healed, and as his muscled chest bronzed from the sun, Cassie realized Cole Braden was far more dangerous than his papers had indicated - for he could steal her breath with a glance or lay siege to her senses with a touch.

Do you dream of excelling at a sport, music, art, cooking, writing, public speaking, or anything else? Learn, Improve, Master will help you make that dream a reality. Through a combination of learning science and strategies used by world-class performers, this guide will teach you what it really takes to master a skill (no, it isn’t talent or 10,000 hours).

How did the US Navy - the branch of the US military tasked with patrolling the oceans - ever manage to produce a unit of raiders trained to operate on land? And how, against all odds, did that unit become one of the world’s most elite commando forces, routinely striking thousands of miles from the water on the battlefields of Iraq, Afghanistan, Syria, even Central Africa?

In this short, searing book, Auster traces centuries of America’s use and abuse of guns, through the colonial prehistory of the Republic, armed conflict against the native population, the forced enslavement of millions, and the mass shootings that dominate the current news cycle. He examines the embattled gun-control and anti-gun-control camps, frames gun violence as a public health issue, and investigates the details of one horrific incident including the perpetrator’s unchecked purchase of the gun he used and the suffering of a bystander-turned-hero.

What starts out as a fun winter evening with friends soon becomes a brutal fight to survive when a historic Denver hotel is taken over by a group of ruthless narco-terrorists who will stop at nothing to get what they want. On the outside, Julian Darcangelo, Zach McBride, Nick Andris, and others join together with the FBI’s Hostage Rescue Team in a desperate bid to free their friends, knowing that if they fail, the people they love will be... dead by midnight.

Michael Jackson, Inc. reveals the incredible rise, fall, and rise again of Michael Jackson's fortune - driven by the unmatched perfectionism of the King of Pop. Forbes senior editor Zack O'Malley Greenburg uncovers never-before-told stories from interviews with more than 100 people, including music industry veterans Berry Gordy, John Branca, and Walter Yetnikoff; artists 50 Cent, Sheryl Crow, and Jon Bon Jovi; and members of the Jackson family.

When Summer Rayne Oakes moved to Brooklyn from the Pennsylvania countryside, she knew that bringing nature indoors was her only chance to stay sane. She found them by the side of the road, in long-forgotten window boxes, at farmers' markets, and in local garden shops. She found ways to shelve, hang, tuck, anchor, secure, and suspend them. She even installed 150-foot expandable hose that connects to pipes under her kitchen sink, so she only has to spend about a half-hour a day tending to her plants - an activity that she describes as a "moving meditation". T

Naomi and Ethan will test the boundaries of love in this provocative romance from the author of the ground-breaking debut, The Roommate. Naomi Grant has built her life around going against the grain. After the sex-positive start-up she cofounded becomes an international sensation, she wants to extend her educational platform to live lecturing. Unfortunately, despite her long list of qualifications, higher ed won't hire her.

The world today is undergoing the most rapid environmental transformation in human history—from climate change to deforestation. Scientists, ethnobotanists, indigenous peoples, and collectives of all kinds are closely studying trees and their biology to understand how and why trees function individually and collectively in the ways they do. In Twelve Trees, Daniel Lewis, curator and historian at one of the world’s most renowned research libraries, travels the world to learn about these trees in their habitats.

For centuries, we’ve relied on polling or small-scale lab experiments to study human behavior. Today, a new approach is possible. As we live more of our lives online, researchers can finally observe us directly, in vast numbers, and without filters. Data scientists have become the new demographers.

A widower for seven long years, rancher Jack West believes that love and romance are things of the past, nothing more than cherished memories. He devotes himself to his grown son and his family, the horses they raise, and the land that has been theirs for three generations. He doesn't know that life has a surprise in store for him in the form of Janet Killeen, the lovely FBI agent he threw off his land last winter.

Who you want people to be makes you blind to who they really are. It’s been a year since Billie Flanagan — a Berkeley mom with an enviable life — went on a solo hike in Desolation Wilderness and vanished from the trail. Her body was never found, just a shattered cellphone and a solitary hiking boot. Her husband and teenage daughter have been coping with Billie’s death the best they can: Jonathan drinks as he works on a loving memoir about his marriage; Olive grows remote, from both her father and her friends at the all-girls school she attends.

The Texas Rangers came to life in 1823, when Texas was still part of Mexico. Nearly 200 years later, the Rangers are still going - one of the most famous of all law enforcement agencies. In Cult of Glory, Doug J. Swanson has written a sweeping account of the Rangers that chronicles their epic, daring escapades while showing how the white and propertied power structures of Texas used them as enforcers, protectors, and officially sanctioned killers.

Two leaders in the field offer a compelling analysis of the current state of the art and reveal the steps we must take to achieve a truly robust artificial intelligence. Taking inspiration from the human mind, professors Gary Marcus and Ernest Davis explain what we need to advance AI to the next level, and suggest that if we are wise along the way, we won't need to worry about a future of machine overlords. Rebooting AI provides a lucid, clear-eyed assessment of the current science and offers an inspiring vision of how a new generation of AI can make our lives better.

Best-selling novelists Hillary Jordan and Cheryl Lu-Lien Tan present an elegant, international anthology of erotica that explores the diverse spectrum of desire, written by winners of the Pulitzer Prize, National Book Award, PEN Awards, the Women’s Prize for Fiction, Edgar Award, and more. There are stories of sexual obsession and sexual love, of domination and submission. There’s revenge sex, unrequited sex, funny sex, tortured sex, fairy tale sex, and even sex in the afterlife.

Megan Hunter has worked hard to get back on her feet, leaving the nightmare of her teenage years behind. The last thing she wants or needs in her life is a man. But when she is attacked by someone from her past, a scarred stranger intervenes, saving her life and that of her little girl. Looks can be deceiving, for despite the man's rough appearance, she feels safe with him. And for the first time in her life, she knows the stirrings of desire.Nathaniel West paid a high price serving with the Marines in Afghanistan.

Sunlight. Forest bathing. Fasting. Cold-water baths. Bloodletting. Leeches. Cupping. These ways of healing have been practiced in different cultures around the world for centuries. But as a cardiologist working with the most high-tech medical tools, Dr. Andreas Michalsen was taught that these practices were medieval and outdated, even dangerous. As he saw surprising results in his patients, however, Dr. Michalsen explored more deeply those seemingly "outdated" methods of healing.

A breakthrough solution is exposed when some unexpected events force Caroline and Paul, a married couple working for their family's retail business, to make a few small changes in the way things are done. A solution that propels the family's regional chain of stores into a very profitable, rapidly growing, international enterprise. If there is a hint of Jonah, from The Goal, reappearing in this novel, it is Henry, the soon-to-retire president and majority owner of the company who logically states that, "if you do not deal directly with the core problem, don't expect significant improvement."