Résultats lu par "Terrence Kidd" dans Toutes les catégories

Countless books are designed to help leaders to become better leaders. But most resources neglect the underlying emotional struggles of both emerging and established leaders, who are often isolated and suffering in silence. Leadership professor Nicholas Rowe and counselor Sheila Wise Rowe offer their expertise in helping leaders process painful and traumatic experiences. Trauma contributes to how we lead others in either empowering or dysfunctional ways. Understanding how these experiences formed us is the beginning of the path to healing.

Businesses need to do more than sell to customers—they need to help them live their best lives. This superior experience is what customers expect and deserve from companies, and it's possible to deliver just that with the framework provided in The Customer Excellence Enterprise: A Playbook for Creating Customers for Life. An enlightening and pragmatic guide, The Customer Excellence Enterprise is for everyone who needs to elevate the customer experience to a fundamental revenue accelerator and value driver.

In the 1930s, American colleges and universities began to screen applications using the SAT, a mass-administered, IQ-descended standardized test. The widespread adoption of the test accompanied the development of the world's first mass higher education system—and served to promote the idea that the United States was becoming a "meritocracy." In Higher Admissions, Nicholas Lemann reflects on the state of America's aspirational meritocracy and the enduring value and meaning of standardized testing.

Nobody's better at taking out bodies than Larry Jackson, aka "Daddy Cool." Long as he's paid in full, he'll pull the trigger or stick a knife deep, whatever it takes to get the job done. No questions asked. Nobody's better. Nothing knocks him off his game-except his own family. Dead ass. He's got two stepsons wasting space and a wife he almost forgot about. But his daughter is another story.

By the late 1960s, what had been widely heralded as the best qualified, best-trained army in United States history was descending into crisis as the Vietnam War raged without end. Morale was tanking. AWOL rates were rising. And in August 1968, a group of Black soldiers seized control of the infamous Long Binh Jail, burned buildings, and beat a white inmate to death with a shovel. The days of "same mud, same blood" were over, and a new generation of Black GIs had decisively rejected the slights and institutional racism their forefathers had endured.

Eldorado Red has it all—new cars, women, and plenty of money. But when you're the top dog, the sure bet is that someone—everyone—wants to take what you got.