Showing results by author "Joey Coleman"

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    • Never Lose a Customer Again

    • Turn Any Sale into Lifelong Loyalty in 100 Days
    • Written by: Joey Coleman
    • Narrated by: Joey Coleman
    • Length: 9 hrs and 28 mins
    • Unabridged
    • Overall
      5 out of 5 stars 37
    • Performance
      5 out of 5 stars 33
    • Story
      5 out of 5 stars 32

    Coleman offers a system designed to dramatically increase customer retention and as a result, the bottom line. He identifies eight distinct emotional needs customers undergo during the 100 days following a purchase, whether it's as small as a new drink at Starbucks or as big as a house. If you can understand and anticipate these phases, you can use a myriad of techniques - in-person, email, mail, and video - to cement a long and valuable partnership.

    • 5 out of 5 stars
    • Excellent

    • By Anonymous User on 2019-07-13

    Price: CDN$ 35.09