Showing results by narrator "Lee Cockerell" in All Categories
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Creating Magic
- 10 Common Sense Leadership Strategies from a Life at Disney
- Written by: Lee Cockerell
- Narrated by: Lee Cockerell
- Length: 7 hrs and 36 mins
- Unabridged
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The secret for creating magic in our careers, our organizations, and our lives is simple: outstanding leadership, the kind that inspires employees, delights customers, and achieves extraordinary business results. No one knows more about this kind of leadership than Lee Cockerell, the man who ran Walt Disney World Resort operations for over a decade.
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Must listen for any leader
- By Awall Digital on 2017-12-07
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Creating Magic
- 10 Common Sense Leadership Strategies from a Life at Disney
- Narrated by: Lee Cockerell
- Length: 7 hrs and 36 mins
- Release date: 2008-10-14
- Language: English
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Price: $20.40 or 1 Credit
Sale price: $20.40 or 1 Credit
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The Customer Rules
- The 39 Essential Rules for Delivering Sensational Service
- Written by: Lee Cockerell
- Narrated by: Lee Cockerell
- Length: 3 hrs and 59 mins
- Unabridged
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The former EVP of Walt Disney World shares indispensible rules for serving customers with consistency, efficiency, creativity, sincerity, and excellence. Lee Cockerell knows that success in business - any business - depends upon winning and keeping customers. In 39 digestible, bite-sized chapters, Lee shares everything he has learned in his 40-plus-year career in the hospitality industry about creating an environment that keeps customers coming back for more. Here, Lee not only shows why the customer always rules, but also the rules for serving customers so well they'll never want to do business with anyone but you.
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I should have listened to this earlier
- By Garrett on 2022-06-09
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The Customer Rules
- The 39 Essential Rules for Delivering Sensational Service
- Narrated by: Lee Cockerell
- Length: 3 hrs and 59 mins
- Release date: 2013-03-05
- Language: English
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Price: $17.48 or 1 Credit
Sale price: $17.48 or 1 Credit
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