Information Technology Management

Ignorance of technology is the new measure of illiteracy. Is it hurting you and your business? Are critical IT decisions being made by the right people in your organization? In many small to medium-sized companies, key business decisions are being made by the IT support folks (geeks), while technology decisions are being made by management. Too often signals get mixed and decisions with less than ideal judgment or clarity are made. 

With the onslaught of cloud solutions, consumerization of technology, and increasingly tech-savvy business people, it's time for a manifesto for leaders who recognize - and are nervous about - the demands of the digital age. Whether you're an executive, department head, or IT manager, The New IT provides an action-ready blueprint for building and strengthening the role of IT in your company - and prescribing IT's future.

COVID-19 has caused fundamental shifts in attitudes around remote and office work. And in The New Normal in IT: How the Global Pandemic Changed Information Technology Forever, internationally renowned IT executive Gregory S. Smith explains how and why companies today are shedding corporate office locations and reducing office footprints.

Data is everywhere, coming at us in a never-ceasing, ever-rising river that threatens to overwhelm us. Igor Tulchinsky, the trader behind global quantitative investment management firm WorldQuant, reveals, how natural patterns underlie data patterns that may dictate life or death, success, or failure. This book demonstrates how to exercise real intelligence by discerning the patterns that surround us every day and how to leverage this information into success in the workplace and beyond.

John Seely Brown and Paul Duguid show us how to look beyond mere information to the social context that creates and gives meaning to it. Arguing elegantly for the important role that human sociability plays, even - perhaps especially - in the digital world, The Social Life of Information gives us an optimistic look beyond the simplicities of information and individuals.

This audiobook is about the stuff you learn when you've worked for a boss you'd swear jumped out of a Dilbert cartoon; worked in a business whose performance careened up and down like a runaway clown car; when you've faced legal or ethical problems that needed the wisdom of Solomon to sort out while they roiled your guts at night; or when you've sat on the stand across from some third-rate Perry Mason, or tried to be one yourself.

Cyber risk management is one of the most urgent issues facing enterprises today. This book presents a detailed framework for designing, developing, and implementing a cyber risk management program that addresses your company's specific needs. Ideal for corporate directors, senior executives, security risk practitioners, and auditors at many levels, this guide offers both the strategic insight and tactical guidance you're looking for.

Big Data Revolution is a guide to improving performance, making better decisions, and transforming business through the effective use of big data. Listeners are guided through tried-and-true methodologies for getting more out of data and using it to the utmost advantage. This audiobook describes the major trends emerging in the field, the pitfalls and triumphs being experienced, and the many considerations surrounding big data, all while guiding listeners toward better decision-making from the perspective of a data scientist.

Is your IT system an asset or a hindrance to your organization's success? More important, can you tell the difference? Unlike other well-recognized professions, information technology is still in its infancy. With this book you will gain an understanding of how IT systems and tools can offer your organization the best chance to succeed.

Demystifying IT has been hailed as the one book about information technology that leaders of midsized companies should listen to. Given the importance of IT in today’s world, it might also be the most timely and valuable business book of any kind to be published recently. The co-authors are masters of leveraging IT for creating sustainable competitive advantages for businesses. They’ve been at it for decades, solving problems that defied other experts, and leading digitization projects which have boosted client companies into new realms of growth and profit.

Integrating and managing the services of multiple third-party IT service providers is becoming increasingly popular, but there is no formal best-practice guidance for service integration and management (SIAM). This book provides clear guidance on the SIAM process, answering questions on what service integration is, when SIAM is applicable, and what approach should be taken when sourcing ITSM services in a multi-sourced environment.