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Crucial Conversations (Third Edition)
- Tools for Talking When Stakes Are High
- Narrateur(s): Emily Gregory, Joseph Grenny
- Durée: 7 h et 45 min
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Description
The book that revolutionized business communications has been updated for today's workplace. Crucial Conversations provides powerful skills to ensure every conversation - especially difficult ones - leads to the results you want. Written in an engaging and witty style, it teaches listeners how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person.
This new edition addresses issues that have arisen in recent years. You'll learn how to: respond when someone initiates a crucial conversation with you; identify and address the lag time between identifying a problem and discussing it; and communicate more effectively across digital mediums.
When stakes are high and emotions run strong, you have three choices: avoid a crucial conversation and suffer the consequences; handle the conversation poorly and suffer the consequences; or apply the lessons and strategies of Crucial Conversations and improve relationships and results. Whether they take place at work or at home, crucial conversations have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again.
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Ce que les auditeurs disent de Crucial Conversations (Third Edition)
Moyenne des évaluations de clientsÉvaluations – Cliquez sur les onglets pour changer la source des évaluations.
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- Simon
- 2024-03-15
Life changing
As stated Early in the book, World would definitely be a better place if ever one would read and Apply the lessons learned in that book. It completly change my way of thinking and managing tough situations. Life changing to the least, and most probably Life saving for me. I cannot thank the authors enough for that fabulous book. A must-read for everyone
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- Beatrice Miu
- 2023-03-08
Good content and useful for everyone
Although there are some points which should be “common sense”, it’s always important to continue to improve your soft skills. Believe everyone should listen to it regardless of how amazing you think you are.
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- Adrian Rossel
- 2023-06-07
Great framework to have tough conversations without burning bridges
This book has a useful framework for having tough conversations with other people. I appreciate the anecdotes they used, and how it is broken down into each section. I will likely go back to the content and reference it, whenever I find myself in a delicate situation.
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- A. Yang
- 2024-04-03
Good for those beginning their journey
Good coverage of foundational principles. If you are somewhat seasoned as a communicator you’ll need something more advanced. Otherwise great book
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- Moses A.
- 2022-11-30
quite insightful
it helped me approach every conversation in a different way, that would ensure a more positive outcome than I was familiar with.
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1 personne a trouvé cela utile
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- Amber Fournier
- 2023-02-19
Very insightful
I have learned so much from this book and my communication with everyone in my life is 1000 times better because of it. I recommend everyone and their dog reads this book!!
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- Andrew S.
- 2023-03-12
Fantastic book
Arguably the best book on this subject. I’ll be getting the physical copy as well for further reference
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- Thrishma Reddy.S
- 2023-06-03
Guide book on how to sugar coat your words
The book is all about analyzing and coating your conversations to the utmost perfection before it comes out of your mouth. Basically they are telling us to never speak your mind, stop before you speak, put 100 layers of filters and then let it out.
Following this will make me an inauthentic person. They also go on and on about a single view in the entire chapter. Had to skip chapters due to this. I will not be recommending this book to anyone.
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