A young girl's life is shadowed by secrets and lies. When Willow arrives in the Allen household, curious things begin to happen. Who is the strange child dressed in outlandish clothes who refuses a mobile phone? What are the mysterious allegations that have been made about her?

Named after the lager that christened her at birth, Stella's life is characterised instability and neglect. Her teenage mother abandons her in the first few weeks of her life, and left in the 'care' of her father, she ends up lying deserted in a house with no food, no water, no clothes and no warmth. She eventually lands in the care of foster carer Louise, who is determined to change her life for the better.

Fourteen-year-old Shazia has been taken into care after a conversation at school leads her teacher to suspect that the teenager's family are planning to send her to Pakistan for an arranged marriage. To her family's fury, Shazia is sent to live with foster carer Maggie Hartley whilst social services investigate. But with Shazia denying everything and social services unable to find any evidence to support the teacher's fears, Shazia is allowed to return home.

Sophie Jenkins is living a happy life in the idyllic Dorset countryside when she meets Martin Brett, the man who will go on to abuse her and haunt her dreams for years to come. A momentary act of neglect leads to a horrible series of events that leaves her changed forever. Badly let down by the adults entrusted to care for her, Sophie’s life begins to spiral downward. However, Sophie’s message is ultimately one of hope and empowerment. She is in the process of rebuilding her life when fate leads her to encounter her childhood attacker once again.

Nine-year-old Archie and his five-year-old sister, Bobbi, are taken into emergency police protective custody after an incident of domestic violence at their family home. Rosie collects the children from their out-of-hours foster carer on New Year's Day and instantly recognises Archie from a domestic violence workshop she helped with. Rosie remembers that when asked what he enjoyed most about the course, Archie said, 'The biscuits'. Social workers are concerned that Archie and Bobbi have been neglected.