Embedded health is transforming the traditional role of insurers from passive claim-payers to active partners in their customers’ health journeys. By integrating health services—like wellness tools, virtual care, and personalized health content—directly into existing insurance apps and digital platforms, insurers can offer continuous value beyond claims. This shift not only enhances customer satisfaction and engagement […]

The post EP 245 – Can Insurers Move From Claims to Care With Embedded Health? – Shane Di and Sebastien Gaudin – The CareVoice appeared first on Asia InsurTech Podcast.

Insurance policies are designed to be comprehensive and legally sound, but their complexity often leaves both customers and professionals overwhelmed and uncertain. Bridging the gap between regulatory necessity and user understanding requires more than just simplifying language — it demands a new approach to structuring and accessing information. By distilling complex documents into clear, intuitive […]

The post EP 244 – Why Transparent Policy Communication Matters More Than Ever – Jasmin Flori-Hess – Founder and CEO at Raindrop appeared first on Asia InsurTech Podcast.

While banking and investment platforms rapidly moved to mobile apps over a decade ago, the insurance industry’s transition has been slower. This delay has made it more difficult for the industry to adapt to newer technologies like AI and seamless digital integration. The result is a significant gap—especially visible in areas like personal insurance for […]

The post EP 243 – Can Luxury Goods Insurance Go Completely Digital? – Stephan Kaiser – Founder and CEO of KoverNow appeared first on Asia InsurTech Podcast.