📘 Grab your copy of the “Your B&B Starter Blueprint”!
https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download

Should You DIY Your B&B Photos or Hire a Pro?

In this episode of the Bed, Breakfast & Business Podcast, we’re zooming in on what really sells your B&B—your photos. From lighting tips to the cost-benefit of hiring a photographer, we explore the options to help you show off your space in its best light.

Timeline:
⏱️ 00:30 – How guests judge your listing
⏱️ 02:00 – DIY tips that actually work
⏱️ 05:30 – When to hire a pro
⏱️ 07:40 – Hybrid approaches to stretch your budget

#PhotographYourB&B #How To Photograph Your B&B #bnbmarketing #bedandbreakfastlife #bnbowner #airbnbhosttips #bnbphotography #hospitalitymarketing #bnbsuccess #bnblistingtips #vacationrentalphotos #bnbphototips

⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
https://bedsbreakfastsbusiness.com/2025/12/how-to-photograph-your-bb-like-a-pro-101

📘 Grab your copy of the “Your B&B Starter Blueprint”!
https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download

You’ll find more tools, templates, and scripts in the full course:
👉 Mastering B&B Management: Comprehensive Guide to Starting, Running, & Growing Your Bed & Breakfast
https://courses.keystonehospitalitydevelopment.com/course/mastering-bb-management-comprehensive-guide-to-starting-running-and-growing-your-bed-breakfast

Join one of our groups
LinkedIn — https://www.linkedin.com/groups/8892038/
Facebook — https://www.facebook.com/groups/bedbreakfastbusinesshttps://www.facebook.com/groups/bedbreakfastbusiness

Say hi on social
Facebook: https://www.facebook.com/bedsbreakfastbusiness/

LinkedIn: https://www.linkedin.com/company/beds-breakfasts-business

Instagram — https://www.instagram.com/bedsbreakfastsandbusiness

BlueSky — @bnbprotips.bsky.social‬‬‬

Listen to The Hospitality Property School PODCAST here
https://keystonehpd.com/bedbreakfastbusinesspodcast

YouTube
https://www.youtube.com/@BedBreakfastBusiness

A Division of Keystone Hospitality Property Development

📘 Grab your copy of the “Your B&B Starter Blueprint”!
https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download

The Guest Loyalty Loop That Makes Guests Return—Without Discounts

Tired of one-and-done guests? In this episode of Bed, Breakfast & Business, we show you how to build a guest loyalty loop that feels like a warm hug, not a pushy promo.

You’ll learn:
• Why loyalty starts before check-in
• How to build unforgettable first impressions
• The small details guests remember (and rebook for)
• How to use notes, not tech, to personalise return stays
• The daily 30-second routine that locks it all in

⏱️ Timestamps:
00:00 – Intro: The power of repeat guests
01:20 – When loyalty actually begins
03:45 – The guest welcome that builds return visits
06:10 – Personal touches that create emotional connection
09:00 – What to send after they leave
11:30 – Loyalty loop system you can actually stick to
13:45 – Bonus: Our 30-second guest memory trick
15:00 – Wrap-up + next steps

#Guest Loyalty #bnbtips #guestloyalty #hospitalitymarketing #repeatguests #smallbizhospitality #bedandbreakfastowner #bnbstrategy #loyalguests #hospitalitylife #bnbsuccess

⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
https://bedsbreakfastsbusiness.com/2025/11/guest-loyalty-how-do-you-turn-one-time-guests-into-regulars-100

📘 Grab your copy of the “Your B&B Starter Blueprint”!
https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download

You’ll find more tools, templates, and scripts in the full course:
👉 Mastering B&B Management: Comprehensive Guide to Starting, Running, & Growing Your Bed & Breakfast
https://courses.keystonehospitalitydevelopment.com/course/mastering-bb-management-comprehensive-guide-to-starting-running-and-growing-your-bed-breakfast

Join one of our groups
LinkedIn — https://www.linkedin.com/groups/8892038/
Facebook — https://www.facebook.com/groups/bedbreakfastbusinesshttps://www.facebook.com/groups/bedbreakfastbusiness

Say hi on social
Facebook: https://www.facebook.com/bedsbreakfastbusiness/

LinkedIn: https://www.linkedin.com/company/beds-breakfasts-business

Instagram — https://www.instagram.com/bedsbreakfastsandbusiness

BlueSky — @bnbprotips.bsky.social‬‬‬

Listen to The Hospitality Property School PODCAST here
https://keystonehpd.com/bedbreakfastbusinesspodcast

YouTube
https://www.youtube.com/@BedBreakfastBusiness

A Division of Keystone Hospitality Property Development

📘 Grab your copy of the “Your B&B Starter Blueprint”!
https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download

The OTA Dilemma: Balancing Bookings and Profits at Your B&B

👂 In this episode, we explore how to use OTAs without losing your margins — and how to build a direct booking system that gets repeat guests with zero commission.

📌 Timeline:
00:00 - Let’s talk commissions
01:20 - When OTAs work well
03:15 - Hidden costs of using OTAs
05:00 - Building guest relationships
06:45 - The smart booking split
08:30 - Today’s top tip

#ReduceOTAFees #BookDirect #BNBMarketing #StopOTAOverload #HospitalityTips #DirectBookingStrategy #SmallHotelMarketing #OTAFees #MasteringBandB #BnbBusinessGrowth #GuestExperienceMatters

⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
https://bedsbreakfastsbusiness.com/2025/11/how-to-reduce-ota-fees-without-losing-bookings-099

📘 Grab your copy of the “Your B&B Starter Blueprint”!
https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download

You’ll find more tools, templates, and scripts in the full course:
👉 Mastering B&B Management: Comprehensive Guide to Starting, Running, & Growing Your Bed & Breakfast
https://courses.keystonehospitalitydevelopment.com/course/mastering-bb-management-comprehensive-guide-to-starting-running-and-growing-your-bed-breakfast

Join one of our groups
LinkedIn — https://www.linkedin.com/groups/8892038/
Facebook — https://www.facebook.com/groups/bedbreakfastbusinesshttps://www.facebook.com/groups/bedbreakfastbusiness

Say hi on social
Facebook: https://www.facebook.com/bedsbreakfastbusiness/

LinkedIn: https://www.linkedin.com/company/beds-breakfasts-business

Instagram — https://www.instagram.com/bedsbreakfastsandbusiness

BlueSky — @bnbprotips.bsky.social‬‬‬

Listen to The Hospitality Property School PODCAST here
https://keystonehpd.com/bedbreakfastbusinesspodcast

YouTube
https://www.youtube.com/@BedBreakfastBusiness

A Division of Keystone Hospitality Property Development

📘 Grab your copy of the “Your B&B Starter Blueprint”!
https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download

Your B&B Elevator Pitch – 3 Things Every Owner Should Say

🔑 Whether you’re just starting or rebranding, your elevator pitch is not optional. This episode gives you a practical way to nail yours and attract guests who get you.

⏱️ Timeline:
00:00 – Welcome & why this matters
01:00 – What an elevator pitch is
02:30 – How to make yours pop
04:50 – The biggest pitch fails
07:00 – Fill-in-the-blank template
08:45 – Final thoughts & listener challenge

#B&Belevator pitch #BBMarketing #HospitalityTips #BedAndBreakfastOwners #BBSuccess #BBBranding #MarketingForBnb #HospitalityBranding #BBLife #GuestExperienceMatters #BBTips

⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
https://bedsbreakfastsbusiness.com/2025/11/how-to-write-your-bb-elevator-pitch-098

📘 Grab your copy of the “Your B&B Starter Blueprint”!
https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download

You’ll find more tools, templates, and scripts in the full course:
👉 Mastering B&B Management: Comprehensive Guide to Starting, Running, & Growing Your Bed & Breakfast
https://courses.keystonehospitalitydevelopment.com/course/mastering-bb-management-comprehensive-guide-to-starting-running-and-growing-your-bed-breakfast

Join one of our groups
LinkedIn — https://www.linkedin.com/groups/8892038/
Facebook — https://www.facebook.com/groups/bedbreakfastbusinesshttps://www.facebook.com/groups/bedbreakfastbusiness

Say hi on social
Facebook: https://www.facebook.com/bedsbreakfastbusiness/

LinkedIn: https://www.linkedin.com/company/beds-breakfasts-business

Instagram — https://www.instagram.com/bedsbreakfastsandbusiness

BlueSky — @bnbprotips.bsky.social‬‬‬

Listen to The Hospitality Property School PODCAST here
https://keystonehpd.com/bedbreakfastbusinesspodcast

YouTube
https://www.youtube.com/@BedBreakfastBusiness

A Division of Keystone Hospitality Property Development

📘 Grab your copy of the “Your B&B Starter Blueprint”!
https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download

Creating a Seamless Departure—Last Impressions Matter Too

Today, we focus on the goodbye—because it’s not just how your guests arrive that counts. In this episode, we dig into practical ways to improve the guest checkout process, boost repeat bookings, and get those golden 5-star reviews. This is the final impression that makes a lasting impact.

🕰 Timeline
00:00 – Episode intro
01:00 – The psychology of last impressions
03:00 – Clear checkout communication
05:00 – Making breakfast easy on departure day
07:30 – Adding personal touches guests remember
10:00 – Saying goodbye, even when you miss them
12:00 – Wrap-up & Mastering B&B Management Course

#GuestDeparture #bnbsuccess #guestexperience #checkouttips #hospitalityhacks #bnbmanagement #farewellmatters #seamlessdeparture #bedandbreakfastlife #bnbreviews #hospitalitytips

⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
https://bedsbreakfastsbusiness.com/2025/11/how-can-you-make-your-guest-departure-feel-special-097

📘 Grab your copy of the “Your B&B Starter Blueprint”!
https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download

You’ll find more tools, templates, and scripts in the full course:
👉 Mastering B&B Management: Comprehensive Guide to Starting, Running, & Growing Your Bed & Breakfast
https://courses.keystonehospitalitydevelopment.com/course/mastering-bb-management-comprehensive-guide-to-starting-running-and-growing-your-bed-breakfast

Join one of our groups
LinkedIn — https://www.linkedin.com/groups/8892038/
Facebook — https://www.facebook.com/groups/bedbreakfastbusinesshttps://www.facebook.com/groups/bedbreakfastbusiness

Say hi on social
Facebook: https://www.facebook.com/bedsbreakfastbusiness/

LinkedIn: https://www.linkedin.com/company/beds-breakfasts-business

Instagram — https://www.instagram.com/bedsbreakfastsandbusiness

BlueSky — @bnbprotips.bsky.social‬‬‬

Listen to The Hospitality Property School PODCAST here
https://keystonehpd.com/bedbreakfastbusinesspodcast

YouTube
https://www.youtube.com/@BedBreakfastBusiness

A Division of Keystone Hospitality Property Development

📘 Grab your copy of the “Your B&B Starter Blueprint”!
https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download

How to Add Personal Touches That Don’t Eat Up Your Time

Running a B&B doesn’t mean running yourself ragged. In today’s episode, we break down the top ways to create warm, memorable moments for guests—without losing hours each week. From handwritten notes to pre-baked cookies and smart automations, this one’s packed with practical gold.

🎧 Tune in now and learn how to rotate guest experiences that feel personal, save time, and boost reviews.

⏱️ TIMESTAMPS
0:00 – Welcome + Episode Teaser
1:20 – What Makes a Touch “Personal”?
3:00 – The Power of Batch Notes
4:50 – QR Code Hacks
6:45 – Creating Atmosphere with Scent & Sound
9:00 – One Email to Rule Them All
12:00 – Weekly Rotation Calendar
14:00 – Final Thoughts + Takeaways

#GuestExperience #BedAndBreakfastTips #BnbOwners #HospitalityHacks #GuestExperience #SmartHospitality #BnbMarketing #TimeSavingTips #BnbLife #SmallBusinessHospitality #BnbAutomation

⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
https://bedsbreakfastsbusiness.com/2025/10/how-can-i-offer-a-personalised-guest-experience-without-burning-out-096

📘 Grab your copy of the “Your B&B Starter Blueprint”!
https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download

You’ll find more tools, templates, and scripts in the full course:
👉 Mastering B&B Management: Comprehensive Guide to Starting, Running, & Growing Your Bed & Breakfast
https://courses.keystonehospitalitydevelopment.com/course/mastering-bb-management-comprehensive-guide-to-starting-running-and-growing-your-bed-breakfast

Join one of our groups
LinkedIn — https://www.linkedin.com/groups/8892038/
Facebook — https://www.facebook.com/groups/bedbreakfastbusinesshttps://www.facebook.com/groups/bedbreakfastbusiness

Say hi on social
Facebook: https://www.facebook.com/bedsbreakfastbusiness/

LinkedIn: https://www.linkedin.com/company/beds-breakfasts-business

Instagram — https://www.instagram.com/bedsbreakfastsandbusiness

BlueSky — @bnbprotips.bsky.social‬‬‬

Listen to The Hospitality Property School PODCAST here
https://keystonehpd.com/bedbreakfastbusinesspodcast

YouTube
https://www.youtube.com/@BedBreakfastBusiness

A Division of Keystone Hospitality Property Development

📘 Grab your copy of the “Your B&B Starter Blueprint”!
https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download

Beyond Reviews: Using Guest Feedback to Shape Your Guest Experience

Podcast/Episode Description & Timeline

00:00 – Welcome, and what counts beyond just reviews

02:00 – Methods to collect guest feedback (surveys, comment cards, conversations)

05:00 – Analysing feedback: trends, numbers, and stories

07:30 – Acting on feedback: small tweaks + staff involvement

09:30 – The “Feedback Focus Week” strategy you can use immediately

11:00 – How this links into B&B management best practices

#GuestFeedback #BBSatisfaction #HospitalityTips #SmallHotel #B&Blife #ServiceExcellence #GuestExperience #FeedbackMatters #BedAndBreakfast #ThankYouGuests

⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
https://bedsbreakfastsbusiness.com/2025/10/how-can-i-gather-guest-feedback-beyond-online-reviews-095

📘 Grab your copy of the “Your B&B Starter Blueprint”!
https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download

You’ll find more tools, templates, and scripts in the full course:
👉 Mastering B&B Management: Comprehensive Guide to Starting, Running, & Growing Your Bed & Breakfast
https://courses.keystonehospitalitydevelopment.com/course/mastering-bb-management-comprehensive-guide-to-starting-running-and-growing-your-bed-breakfast

Join one of our groups
LinkedIn — https://www.linkedin.com/groups/8892038/
Facebook — https://www.facebook.com/groups/bedbreakfastbusinesshttps://www.facebook.com/groups/bedbreakfastbusiness

Say hi on social
Facebook: https://www.facebook.com/bedsbreakfastbusiness/

LinkedIn: https://www.linkedin.com/company/beds-breakfasts-business

Instagram — https://www.instagram.com/bedsbreakfastsandbusiness

BlueSky — @bnbprotips.bsky.social‬‬‬

Listen to The Hospitality Property School PODCAST here
https://keystonehpd.com/bedbreakfastbusinesspodcast

YouTube
https://www.youtube.com/@BedBreakfastBusiness

A Division of Keystone Hospitality Property Development

📘 Grab your copy of the “Your B&B Starter Blueprint”!
https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download

When Guests Don’t Read the House Rules—What Next?

You spent hours writing a lovely welcome book… but your guests clearly didn’t read it. What now?

In this quick-fire episode, we chat about:

• Common reasons guests ignore rules
• How to reinforce expectations without sounding bossy
• Our top method for polite confrontation
• The genius tip we wish we knew earlier

In this episode, we cover:
00:00 - Welcome & quick teaser
00:30 - Why guests ignore rules (and how it’s not always malicious)
01:20 - Best places to post reminders
03:00 - Sandwich method for difficult conversations
04:15 - Smart additions to your booking email
06:00 - Avoiding passive-aggressive guest books
07:30 - Creating systems instead of frustration
09:15 - BONUS: The one rule tip that works every time
10:00 - Wrap-up and next steps

#BBHouseRules #bnbtips #bedandbreakfastlife #guestetiquette #hospitalitymanagement #bnbowners #airbnbrules #bnbhousemanual #bnbcheckinchecklist #houseguestproblems #bnbhospitality

⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
https://bedsbreakfastsbusiness.com/2025/10/how-do-i-deal-with-guests-who-ignore-your-bb-house-rules-094

📘 Grab your copy of the “Your B&B Starter Blueprint”!
https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download

You’ll find more tools, templates, and scripts in the full course:
👉 Mastering B&B Management: Comprehensive Guide to Starting, Running, & Growing Your Bed & Breakfast
https://courses.keystonehospitalitydevelopment.com/course/mastering-bb-management-comprehensive-guide-to-starting-running-and-growing-your-bed-breakfast

Join one of our groups
LinkedIn — https://www.linkedin.com/groups/8892038/
Facebook — https://www.facebook.com/groups/bedbreakfastbusinesshttps://www.facebook.com/groups/bedbreakfastbusiness

Say hi on social
Facebook: https://www.facebook.com/bedsbreakfastbusiness/

LinkedIn: https://www.linkedin.com/company/beds-breakfasts-business

Instagram — https://www.instagram.com/bedsbreakfastsandbusiness

BlueSky — @bnbprotips.bsky.social‬‬‬

Listen to The Hospitality Property School PODCAST here
https://keystonehpd.com/bedbreakfastbusinesspodcast

YouTube
https://www.youtube.com/@BedBreakfastBusiness

A Division of Keystone Hospitality Property Development