Page de couverture de Beyond the Handbooks

Beyond the Handbooks

Beyond the Handbooks

Auteur(s): The Travel Advisor's Handbooks
Écouter gratuitement

À propos de cet audio

Welcome to Beyond the Handbooks — practical insight from the minds behind the manuals.


This is the podcast for travel advisors who want to think deeper, sell smarter, and build stronger businesses — beyond what fits on the page.


Hosted by the authors of the best-selling Travel Advisor Handbooks series - CLIA Hall of Famers Michael Akana and Christopher Grum, and Elite Cruise Counsellor Scott McAlister.


Each episode, we take the concepts you know, the challenges you face, and the questions you don’t always get clear answers to — and talk through what actually works in the real world.


Because our handbooks are just the beginning.


Let’s go beyond.

© 2026 Beyond the Handbooks Gestion et leadership Économie
Épisodes
  • Is Your Voicemail Helping or Hurting Your Business?

    Is Your Voicemail Helping or Hurting Your Business?
    Feb 3 2026

    Send us a text

    When customers or suppliers call and miss you, what are they hearing and how does that message (or lack of message) affect what they think of your business? Michael, Chris, and Scott share their thoughts and some tips.
    Voir plus Voir moins
    15 min
  • Getting to Know Us: Meet Michael Akana, ECCS

    Getting to Know Us: Meet Michael Akana, ECCS
    Jan 27 2026

    Send us a text

    Get to know co-author Michael as Chris & Scott interview him.
    Voir plus Voir moins
    21 min
  • A Deep Dive Into Our 3rd Annual Seminar at Sea

    A Deep Dive Into Our 3rd Annual Seminar at Sea
    Jan 20 2026

    Send us a text

    Chris, Michael, and Scott preview the upcoming 3rd Annual Travel Advisor's Handbooks Seminar at Sea.

    Voir plus Voir moins
    39 min
Pas encore de commentaire