Épisodes

  • Is Your Voicemail Helping or Hurting Your Business?

    Is Your Voicemail Helping or Hurting Your Business?
    Feb 3 2026

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    When customers or suppliers call and miss you, what are they hearing and how does that message (or lack of message) affect what they think of your business? Michael, Chris, and Scott share their thoughts and some tips.
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    15 min
  • Getting to Know Us: Meet Michael Akana, ECCS

    Getting to Know Us: Meet Michael Akana, ECCS
    Jan 27 2026

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    Get to know co-author Michael as Chris & Scott interview him.
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    21 min
  • A Deep Dive Into Our 3rd Annual Seminar at Sea

    A Deep Dive Into Our 3rd Annual Seminar at Sea
    Jan 20 2026

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    Chris, Michael, and Scott preview the upcoming 3rd Annual Travel Advisor's Handbooks Seminar at Sea.

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    39 min