Have you ever sent a client email at midnight and thought, “There has to be a better way”? (Spoiler alert: there is.)

In this episode, I’m joined by the fabulous Crystal Eva, a fractional COO and online business manager who’s all about streamlining systems and reclaiming time. We talk real talk about automation—what it is, what it isn’t, and how to get started without making your brain melt.

You’ll hear:

• Why automation is not about losing the personal touch (and how to keep your human vibes front and center)
• The signs that it's time to start automating
• Easy automations to start with—even if you're tech-shy
• How to use tools like Dubsado, Asana, Zapier, and Gmail to work smarter
• Why auditing your systems regularly actually saves you time (instead of adding to your to-do list)
• Crystal’s favorite trick for adding a personal, feel-good touch to automated workflows

Whether you’re drowning in client admin or just looking to clean up your biz backend, this episode will give you some quick wins and new ideas to test out in your biz.

About Crystal Eva:

Crystal Eva is a Fractional Chief Operating Officer and Online Business Manager who helps service-based business owners streamline operations, optimize systems, and scale their businesses with ease. With a passion for helping entrepreneurs reduce overwhelm, Crystal uses her expertise in project management and client relationship management to simplify processes and boost efficiency. She’s built a career centered around creating systems that allow businesses to grow sustainably while maintaining a healthy work-life balance. Crystal is also the creator of The Ops Room™, a community for business owners focused on optimizing systems and operations, and she’s passionate about helping women entrepreneurs reclaim their time and energy to focus on what truly matters. She believes in creating businesses that align with personal values, and she’s dedicated to helping others do the same.

Crystal’s Links:

Website Instagram

The Ops Room is a space dedicated to helping entrepreneurs streamline their operations, automate their workflows, and optimize their systems so they can scale with ease.

Inside The Ops Room™, we have a resource vault, monthly Q&A calls, a Slack community for support, and AI tools to help with business operations. It’s designed to give you the practical strategies and systems you need to run your business without the overwhelm!

Learn more about BizMagic or the BizMagic Podcast.

In this episode, we’re diving into one of my favorite topics: automation. But before you panic or picture some overly complicated tech setup, let’s get real—this is all about the simple stuff that makes a huge difference.

You don’t need a team, a 50-step workflow, or a tech degree. You just need to notice the places where you’re repeating yourself... and maybe stop doing that. 😉

In this episode, I share:

• What business automation actually means (no buzzwords, just clarity)
• Real-world examples of small automations that can save you hours
• Signs you’re ready to automate (hint: you’ve copy-pasted the same email 14 times)
• How to start small—even if you’re tech-averse
• The mindset blocks that keep us from automating (and how to move past them)

Even basic automations can free up mental space, help you show up more professionally, and give your clients a smoother experience.

Ready to stop doing the same task 800 times? Hit play. Try one small automation this week and tell me how it feels.

Learn more about BizMagic or the BizMagic Podcast.

In this episode, I sit down with Dr. Daisy Valentin—accounting and finance expert, business consultant, and unapologetic NASCAR fan—to dig into the (often intimidating) world of money for small business owners.

We talk about all the things most of us wish we had learned way earlier in our entrepreneurial journey, especially if you’re a solopreneur or running a women-led, non-traditional business. Daisy brings real talk, decades of experience, and practical strategies that will help you better understand your numbers—and actually feel empowered doing it.

We get into:

• What it really means to separate business and personal finances (and why it matters)
• Why paying yourself isn’t optional, even if you think you can’t afford it
• How DIY’ing your bookkeeping can work—until it doesn’t
• What to consider before moving contractors to employees
• The big difference between tax accounting and business accounting
• Simple ways to start educating yourself without the overwhelm
• How to use accounting software to your advantage without getting buried in it
• Why investing in support (like a real accountant!) saves you time, stress, and money

Daisy and I also talk through mindset blocks, red flags, and what it looks like to actually grow into a CEO role in your business.

Her number one tip? Educate yourself and find support that fits you—and your business stage—so you’re not stuck in the same financial rut year after year.

About Dr. Daisy Valentin:

Dr. Daisy Valentin (she, her, ella) is a Puerto Rican business consultant and the co-owner and CEO of Valyntin Consulting, LLC. She holds a Doctorate from Walden University with an emphasis on Accounting, Finance, and Quantitative Analysis, as well as certifications in Project Management Essentials (PMEC), Lean Six Sigma White Belt (LSSWBC), Six Sigma Essential (SSEC), and Teaching English as a Foreign Language (TEFLEN). She has been an online professor in the Higher Education sector for over eight years, teaching at various universities and colleges across the country and internationally in both adjunct and other academic roles.

Dr. Daisy Valentin, along with her expert team, is committed to helping small, non-traditional women-owned businesses succeed. With over 20 years of experience in Accounting, Finance, and Business Leadership, Dr. Valentin provides specialized services in accounting, finance, payroll, and business coaching through Valyntin Consulting LLC.

As advocates for women entrepreneurs, she and her team understand the unique challenges they face and are dedicated to offering solutions that support business growth. Valyntin Consulting LLC works with women-led businesses to simplify financial management, ensure payroll accuracy, and provide strategic coaching that empowers business owners to reach their goals.

Links for Dr. Valentin:

Website: www.valyntin.com

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Learn more about BizMagic or the BizMagic Podcast.