Épisodes

  • 369 – Working with Shame in the Therapy Room
    Mar 14 2026
    Working with Limerent – Feeling Out of Your Depth as a Student Counsellor In Episode 369 of the Counselling Tutor Podcast, your hosts Rory Lees-Oakes and Ken Kelly take us through this week’s three topics: Firstly, in ‘Ethical, Sustainable Practice’, they explore working with shame in the therapy room – how shame presents, how it differs from guilt, and how to work with it gently and ethically. Then in ‘Practice Matters’, Rory speaks with Nadine Pittam about limerence – a powerful and often overwhelming state of obsessive romantic attachment – and how therapists can work safely and effectively with clients experiencing it. And finally, in ‘Student Services’, Rory and Ken discuss what to do when you feel out of your depth as a counselling student, offering reassurance, practical guidance, and encouragement. Working with Shame in the Therapy Room [starts at 03:24 mins] In this section, Rory and Ken explore working with shame in the therapy room, unpacking the complex and often hidden nature of shame, how it presents in clients, and how therapists can respond sensitively and ethically. Key points discussed include: Shame is identity-based (“there is something wrong with me”), whereas guilt relates to behaviour (“I did something wrong”). Shame often hides itself and may present subtly through withdrawal, minimising, avoidance, anger, or difficulty maintaining eye contact. Triggers can include criticism, rejection, humiliation, invalidation, bullying, coercion, or conditional approval. The cycle of shame involves activation, negative self-beliefs, coping strategies (withdrawal, control, emotional numbing), temporary relief, and reinforcement. Working with shame requires gentleness – noticing body language, naming shame carefully, and pacing the work to avoid overwhelming the client. Reflective questions such as “When do you first remember feeling this way?”, “Who taught you that you were not good enough?”, and “What did you need at that time that you didn’t receive?” can open healing dialogue. Separating identity from experience is central – helping clients understand that what happened to them does not define who they are. Supervision and reflective practice are essential when working with shame, both for client safety and therapist self-awareness. Working with Limerent [starts at 33:53 mins] In this week’s ‘Practice Matters’, Rory speaks with Nadine Pittam about limerence – a term coined by Dorothy Tennov to describe an intense, involuntary state of romantic obsession. Key points from this conversation include: Limerence is not simply infatuation or love; it is an addictive, dysregulated state marked by intrusive thoughts and emotional dependency. It can feel life-or-death in intensity and may result in relationship breakdowns, loss of identity, and significant emotional distress. The limerent object is often someone partially known (e.g. a colleague, acquaintance, former partner), allowing projection of unmet attachment needs. Therapy focuses on the client’s unmet needs and attachment history, rather than on analysing the limerent object. The therapist validates the emotional pain while gently challenging the belief that the other person will “solve” the distress. Limerence may involve “eroticised abandonment”, where rejection or unavailability intensifies obsession. Clear professional boundaries are vital, as therapists themselves may become the limerent object through transference. This is often longer-term work, requiring emotional honesty, self-compassion, and sustained therapeutic engagement. Feeling Out of Your Depth as a Student Counsellor [starts at 57:30 mins] In this section, Rory and Ken explore the common experience of feeling overwhelmed or inadequate during counselling training and placement. Key points include: Feeling out of your depth is common and often reflects care, responsibility, and commitment rather than incompetence. Imposter syndrome affects both students and qualified practitioners – it does not disappear after training. Clients may bring complex or distressing material that feels very different from classroom skills practice. Your role is not to fix clients or have all the answers, but to offer warmth, empathy, and a safe, non-judgemental space. Being deeply heard is rare and powerful – the therapeutic relationship itself is often the primary healing factor. If the work feels overwhelming, take it to supervision, personal therapy, and peer discussion rather than carrying it alone. You were accepted onto your course because your tutors believe in your readiness and potential. Developing robustness is part of training – feeling stretched can be a sign of growth. Reflective practice and open dialogue prevent self-doubt from becoming hidden shame. Links and Resources Counselling Skills Academy Advanced Certificate in Counselling Supervision Basic Counselling Skills: A Student Guide Counsellor CPD Counselling ...
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  • 368 – When Media Coverage Enters the Counselling Room
    Mar 7 2026
    Attachment: What Counsellors Need to Know – Why Check-Ins and Check-Outs Matter In Episode 368 of the Counselling Tutor Podcast, your hosts Rory Lees-Oakes and Ken Kelly guide you through three key areas of counselling practice, learning, and development. In Ethical, Sustainable Practice, Rory and Ken explore when media coverage enters the counselling room, examining how major reporting on trauma and abuse can increase client contact and shape presentations. In Practice Matters, Rory is interviewed by Sarah Henry about his latest CPD lecture on attachment, exploring why attachment theory is central to therapeutic work. And in Student Services, Rory and Ken discuss the role of check-ins and check-outs in counselling training, and why these processes matter far beyond the classroom. When Media Coverage Enters the Counselling Room [starts at 03:18 mins] In this section, Rory and Ken explore when media coverage enters the counselling room, examining how high-profile reporting of abuse and trauma can trigger an increase in client enquiries and influence therapeutic presentations. Key points discussed include: Major news stories can act as a trigger, prompting clients to seek therapy for historic trauma. The “Savile Effect” explains why disclosures often surge following widespread media attention. Therapists may notice increases in presentations such as flashbacks, shame, hyperarousal, and crisis responses. Working in a trauma-informed way prioritises safety, pacing, choice, and avoiding re-traumatisation. Having a surge plan in place helps therapists manage capacity, referrals, and ethical boundaries. Supervision is essential for managing risk, vicarious trauma, and professional decision-making during these periods. Attachment: What Counsellors Need to Know [starts at 26:54 mins] In this week’s Practice Matters, Sarah Henry interviews Rory Lees-Oakes about his recent lecture on attachment theory and its relevance to counselling practice. Key points from this discussion include: Therapy itself is an attachment process, with the therapist offering stability, presence, and emotional availability. Attachment styles are patterns, not pathology, and shape how clients relate to themselves and others. The therapist can become a secure base, supporting repair and earned security within the therapeutic relationship. Boundaries, consistency, and predictability are central to creating safety in attachment work. Ruptures and repairs are inevitable and can become powerful corrective relational experiences. Attachment dynamics show up in first contact, transference, countertransference, and endings in therapy. Why Check-Ins and Check-Outs Matter [starts at 51:42 mins] In this section, Rory and Ken explore the purpose of check-ins and check-outs in counselling training and how these practices translate into professional work. Key points include: Check-ins help students transition from the outside world into a reflective learning space. They allow tutors to assess group safety, emotional readiness, and potential risk. Sharing emotional states builds empathy, cohesion, and self-awareness within the group. Check-outs support reflection, integration of learning, and emotional containment at the end of sessions. These processes mirror therapeutic practice, modelling how sessions begin and end with clients. Developing this discipline in training supports ethical, present, and grounded practice post-qualification. Links and Resources Counselling Skills Academy Advanced Certificate in Counselling Supervision Basic Counselling Skills: A Student Guide Counsellor CPD Counselling Study Resource Counselling Theory in Practice: A Student Guide Counselling Tutor Training and CPD Facebook group Website Online and Telephone Counselling: A Practitioner’s Guide Online and Telephone Counselling Course
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  • 367 – Talking to Clients About AI in Therapy
    Feb 28 2026
    EMDR in Practice: The Functional Model – When Do You Become a Qualified Counsellor? In Episode 367 of the Counselling Tutor Podcast, your hosts Rory Lees-Oakes and Ken Kelly explore three timely and important topics for counsellors, psychotherapists, and students. Firstly, in Ethical, Sustainable Practice, Rory and Ken explore talking to clients about AI in therapy, discussing the growing presence of artificial intelligence (AI) in clients’ lives and why therapists need to address the risks, ethics, and boundaries of AI use within the therapeutic contract. Then, in Practice Matters, Rory is joined by Andrew Kidd for the second part of their conversation on EMDR, focusing on the functional model and how EMDR works in practice to help clients reprocess trauma. Finally, in Student Services, Rory and Ken unpack a common source of confusion for trainees: when you actually become “qualified” as a counsellor, and how this differs from accreditation and employability. Talking to Clients About AI in Therapy [starts at 03:08 mins] Rory and Ken explore talking to clients about AI in therapy, examining why counsellors need to understand and address clients’ use of AI and how to ethically integrate this into therapeutic practice. Key points discussed include: Many clients are already using AI tools (such as large language models) for emotional support and guidance, often without understanding the risks. AI does not hold duty of care, ethical accountability, or safeguarding responsibilities, unlike a trained therapist. Responses from AI can sound confident and empathic but may be inaccurate, inappropriate, or harmful. Client data shared with AI tools may be stored, analysed, and used commercially, with no guarantee of confidentiality. Including AI use within the therapy contract helps protect clients and supports ethical, defensible practice. EMDR in Practice: The Functional Model [starts at 41:03 mins] In this second interview, Andrew Kidd explains how EMDR works in the therapy room and how it helps the brain reprocess traumatic memories. Key points from this conversation include: Trauma is understood not as what happened, but as what happens inside the nervous system as a result of events. EMDR works by activating the brain’s natural healing mechanisms through bilateral stimulation (eye movements, taps, or tones). Bilateral stimulation helps clients stay grounded in the present while safely processing past memories. Clients do not need to recount traumatic events in full detail for EMDR to be effective. After reprocessing, memories often feel more distant and less emotionally charged, allowing clients to live more freely in the present. When Do You Become a Qualified Counsellor? [starts at 01:02:11 mins] Rory and Ken clarify the difference between being qualified, accredited, and employable within the counselling profession. Key points include: Completing a recognised counselling diploma (with supervised practice) means you are technically a qualified counsellor. Counselling is not a legally protected title in the UK and relies on voluntary regulation via professional bodies. Many employers (such as the NHS and EAPs) now require accreditation, which comes after significant post-qualification practice hours. Accreditation often involves additional competencies and assessments not covered in initial training. Understanding this career pathway early can help students plan realistically and stay resilient in their professional journey. Links and Resources Counselling Skills Academy Advanced Certificate in Counselling Supervision Basic Counselling Skills: A Student Guide Counsellor CPD Counselling Study Resource Counselling Theory in Practice: A Student Guide Counselling Tutor Training and CPD Facebook group Website Online and Telephone Counselling: A Practitioner’s Guide Online and Telephone Counselling Course
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  • 366 – New Police Guidance on Accessing Counselling Records
    Feb 14 2026
    Integrating Genograms and Social Graces - What Is Fitness to Practise? In Episode 366 of the Counselling Tutor Podcast, your hosts Rory Lees-Oakes and Ken Kelly take us through this week’s three topics: Firstly, in ‘Ethical, Sustainable Practice’, we examine the new police guidance on accessing counselling records – essential listening if you work with trauma or abuse. Then, in ‘Practice Matters’, Rory speaks with Lisa Williams on integrating genograms and social graces to enhance self-awareness and deepen the therapeutic relationship. And finally, in ‘Student Services’, Rory and Ken explore fitness to practise - what it means, how to get signed off, and what to do if you’re struggling with that final hurdle. New Police Guidance on Accessing Counselling Records [starts at 03:19 mins] In this section, Rory and Ken discuss changes to police procedures on requesting client therapy notes, exploring new police guidance on accessing counselling records and what this means for practitioners working with victims of abuse or trauma. Key points discussed include: New guidelines in England and Wales mean police cannot routinely request counselling notes without meeting the criteria of necessity, proportionality, and relevance. Requests must now be authorised at the Chief Inspector level – no longer standard procedure in criminal investigations. The guidance stems from campaigns around violence against women and girls, and aims to encourage more victims to seek justice. Clients’ therapeutic privacy is recognised as essential to healing; invasive requests may have deterred survivors in the past. While the guidelines currently apply only in England and Wales, they may impact online practitioners working cross-border. Integrating Genograms and Social Graces [starts at 24:51 mins] In this week’s ‘Practice Matters’, Rory speaks with Lisa Williams about using genograms and social graces as reflective tools to understand both client context and practitioner bias. Key points from this conversation include: Genograms map relational and social histories, helping to uncover patterns, influences, and intergenerational dynamics. Social graces or ‘Social GGRRAAACCEEESSS’ (an acronym for aspects like gender, race, class, and age) deepen understanding of cultural positioning and identity. Integrating the two tools enables richer self-reflection and enhances work with clients from diverse backgrounds. These tools are valuable in supervision, personal therapy, case formulation, and even training workshops. Practitioners can use genograms to explore their own history and biases, bringing greater awareness to the therapeutic encounter. Lisa’s CPD lecture offers practical examples and updated symbolic representations, including inclusive gender markers. What Is Fitness to Practise? [starts at 46:44 mins] In this section, Rory and Ken explore what ‘fitness to practise’ means in counselling training and why it’s a critical step before starting client work. Key points include: Fitness to practise is a tutor’s professional judgement that a student is ready to work ethically and safely with clients. It’s based on observed skills, theoretical understanding, and personal development – not just academic performance. The letter of fitness to practise is often required by placements and supervisors before a student begins seeing clients. Not passing the first time is not uncommon and does not mean failure – students are usually re-assessed after additional development. A refusal or delay may highlight areas needing growth, such as emotional readiness, ethical awareness, or communication skills. Receiving the letter often boosts student confidence and marks a rite of passage into the practitioner role. Links and Resources Counselling Skills Academy Advanced Certificate in Counselling Supervision Basic Counselling Skills: A Student Guide Counsellor CPD Counselling Study Resource Counselling Theory in Practice: A Student Guide Counselling Tutor Training and CPD Facebook group Website Online and Telephone Counselling: A Practitioner’s Guide Online and Telephone Counselling Course
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  • 365 – When Is It the Right Time to Train as a Supervisor?
    Feb 7 2026
    Creative Supervision - Talking to Clients About Being a Trainee Counsellor In Episode 365 of the Counselling Tutor Podcast, your hosts Rory Lees-Oakes and Ken Kelly take us through this week’s three topics: Firstly, in ‘Ethical, Sustainable Practice’, we ask: when is it the right time to train as a supervisor? Rory and Ken, joined by Paul Cullen, explore motivations, timing, and expectations for moving into this advanced professional role. Then in ‘Practice Matters’, Rory speaks with Sally-Anne Armitage, who returns to share creative supervision techniques that can enrich both supervisory and client practice. And finally, in ‘Student Services’, Rory and Ken respond to a common concern from placement practitioners - how to talk to clients about being a trainee counsellor while maintaining confidence and clarity. When Is It the Right Time to Train as a Supervisor? [starts at 03:16 mins] Rory and Ken explore the motivations, readiness, and expectations around becoming a clinical supervisor, including when it is the right time to train as a supervisor. Key points discussed include: The decision to become a supervisor may stem from necessity, professional growth, or a desire to support others. Although UK ethical frameworks don’t legally require formal training, professional standards are shifting toward qualification. BACP guidance suggests supervisors should have a minimum of two years post-qualification experience and 400+ hours of practice. Effective supervision involves understanding ethical standards, developmental models, and legal responsibilities. Transitioning from therapist to supervisor requires new skills and often a more directive stance. Paul Cullen shares his personal journey into supervision, highlighting the transformation and responsibilities it entails. Creative Supervision [starts at 37:00 mins] Rory speaks with Sally Ann Armitage about how incorporating creativity into supervision can bring depth and insight to the process. Key points from this conversation include: Creative supervision uses tools such as imagery, objects, and metaphor to explore supervisee dynamics and client relationships. Techniques like using cards, sand trays, or imagined roles help access material just beyond awareness. Creativity is a universal human capacity - not a test of artistic skill - and can ease defensiveness. These methods encourage richer supervision conversations and often lead to deeper emotional insight. Sally shares examples of how creative approaches brought clarity and transformation in her own practice. Practitioners are encouraged to explore creative methods gently and with supervision before introducing them to others. Talking to Clients About Being a Trainee Counsellor [starts at 1:01:54 mins] Rory and Ken address how to discuss your student status with clients while maintaining professional presence and self-assurance. Key points include: It is an ethical requirement to inform clients of trainee status - but how this is framed makes a difference. Using language like “placement counsellor” rather than “student” may reduce bias and increase trust. Clients are often more focused on their own concerns than on the practitioner’s status. Confidence grows when students remember they were carefully assessed and deemed fit to practise. Placement provides strong layers of support: agency filtering, supervision, and ongoing training oversight. Framing this stage as the final phase of supervised professional development can reinforce your competence and role. Links and Resources Counselling Skills Academy Advanced Certificate in Counselling Supervision Basic Counselling Skills: A Student Guide Counsellor CPD Counselling Study Resource Counselling Theory in Practice: A Student Guide Counselling Tutor Training and CPD Facebook group Website Online and Telephone Counselling: A Practitioner’s Guide Online and Telephone Counselling Course
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  • 364 – Will AI Replace Counsellors and Psychotherapists?
    Jan 31 2026
    Embedding Diversity and Equity in Practice - When Training Ends but Hours Remain In Episode 364 of the Counselling Tutor Podcast, your hosts Rory Lees-Oakes and Ken Kelly take us through this week’s three topics: Firstly, in ‘Ethical, Sustainable Practice’, we explore the question ‘Will AI Replace Counsellors and Psychotherapists?’, examining how AI is currently used in mental health care and what this might mean for the future of the profession. Then in ‘Practice Matters’, Rory speaks with Mamood Ahmad about his newly published book A New Introduction to Counselling and Psychotherapy, which calls for embedding diversity, equity, and context at the heart of practice. And finally, in ‘Student Services’, Rory and Ken explore what happens when your counselling course ends but your placement hours are incomplete – offering guidance on how to stay motivated and complete the journey. Will AI Replace Counsellors and Psychotherapists? [starts at 03:33 mins] In this section, Rory and Ken explore the question ‘Will AI Replace Counsellors and Psychotherapists?’, addressing a growing concern about whether artificial intelligence could one day replace human therapists. Key points discussed include: AI is already being used to support mental health in areas such as assessment, triage, and CBT-based coaching, but not as a replacement for human connection. The therapeutic relationship - empathy, intuition, and shared presence - remains central and cannot be replicated by machines. AI can be used ethically by counsellors to streamline tasks, improve assessments, and support practice without replacing core therapeutic roles. The rise of AI highlights the importance of counsellors developing digital literacy and understanding the ethical use of technology. Future therapists will benefit from embracing AI as a tool rather than fearing it as a threat. As job displacement due to AI increases in other sectors, therapists may become key support figures for those affected by these societal shifts. Embedding Diversity and Equity in Practice [starts at 33:12 mins] In this week’s ‘Practice Matters’, Rory speaks with Mamood Ahmad about his latest book, A New Introduction to Counselling and Psychotherapy and the need for systemic change in training and practice to include equity, context, and diversity as core elements. Key points from this conversation include: Traditional counselling models often overlook the contextual, cultural, and systemic influences on mental health. Mamood proposes a new baseline model where diversity, embodiment, and lived experience are embedded - not treated as optional extras. This approach enriches practice for all, recognising that every client (and therapist) brings their own cultural, social, and personal history into the room. Therapists must reflect on their own normativity and differences to meet clients with authenticity and depth. The book acts as a manifesto for change, advocating for a curriculum that prepares therapists for real-world complexity and inclusivity. It is relevant to both trainees and qualified practitioners committed to ethical and effective practice. When Training Ends but Hours Remain [starts at 59:05 mins] In this section, Rory and Ken discuss the common situation where a counselling course finishes, but a student still has placement hours outstanding. Key points include: It is common - and perfectly acceptable - for trainees to need extra time post-course to complete their client hours. Knowing the deadline and formal policy of your training provider is essential; always get this information in writing. Motivation can drop sharply after training ends, so it’s important to build support networks through placements, peer groups, supervisors, or online forums. Visual motivators (like hour tokens in a jar) can help sustain momentum during this post-course phase. Stay engaged with CPD and peer connection to keep your confidence and learning alive. Remember: this is just one part of your journey, and with steady effort, the finish line is within reach. Links and Resources Counselling Skills Academy Advanced Certificate in Counselling Supervision Basic Counselling Skills: A Student Guide Counsellor CPD Counselling Study Resource Counselling Theory in Practice: A Student Guide Counselling Tutor Training and CPD Facebook group Website Online and Telephone Counselling: A Practitioner’s Guide Online and Telephone Counselling Course
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  • 363 – Choosing the Right Online Tech
    Jan 24 2026
    Alcohol, Problem Drinking and Recovery Pathways - Navigating a Long Gap Between Counselling Training Levels In Episode 363 of the Counselling Tutor Podcast, your hosts Rory Lees-Oakes and Ken Kelly take us through this week’s three topics: Firstly, in ‘Ethical, Sustainable Practice’, we explore choosing the right online tech for counselling, highlighting how equipment and setup affect professionalism and therapeutic presence. Then in ‘Practice Matters’, Rory speaks with Caroline Evers-Endacott about working with alcohol, problem drinking, and recovery pathways – emphasising how therapists can work ethically and effectively with clients navigating addiction. And finally, in ‘Student Services’, Rory and Ken offer guidance on how to manage long breaks between counselling training levels, including tips for maintaining motivation, skills, and learning during study gaps. Choosing the Right Online Tech [starts at 03:46 mins] This section discusses the importance of treating your online counselling setup with the same care as your in-person therapy room by choosing the right online tech. Clients form first impressions based on what they see and hear - tech choices impact the therapeutic relationship. A stable internet connection and good audio are essential foundations for online work. Simple improvements like wired internet, quality microphones, and appropriate camera framing can significantly improve the client experience. Consistency and professionalism in your online presence - including background, lighting, and audio - promote client trust and comfort. Being prepared for tech failures and using headphones for confidentiality are practical ways to uphold ethical standards. Alcohol, Problem Drinking and Recovery Pathways [starts at 32:38 mins] In this week’s ‘Practice Matters’, Rory speaks with Caroline Evers-Endacott, an integrative therapist and addiction specialist, about supporting clients with alcohol use issues. Abstinence is not the only recovery outcome - therapy should support client-led goals and reduce harm. Initial assessments must include alcohol use patterns, severity, and risks - possibly involving GPs or specialists where needed. Clients may not disclose drinking concerns early - therapists should be prepared when such disclosures emerge later in the work. Counsellors can remain part of the recovery journey, even when referrals are made to specialist services. The stigma of addiction and cultural norms around alcohol can affect how clients perceive their drinking and seek help. Navigating a Long Gap Between Counselling Training Levels [starts at 58:30 mins] This segment addresses the reality of study breaks and how students can make the most of the time between qualification stages. Gaps between training levels are common and sometimes unavoidable - planning how to use the time constructively is key. Keeping up with theory through reading, podcasts, and online learning helps maintain momentum. Practising counselling skills in peer groups or volunteering roles keeps techniques sharp and relevant. Skills like active listening and empathy are valuable in everyday life - use them to stay engaged with your development. Preparing for interviews on advanced courses by showing ongoing engagement and learning can strengthen your application. Links and Resources Counselling Skills Academy Advanced Certificate in Counselling Supervision Basic Counselling Skills: A Student Guide Counsellor CPD Counselling Study Resource Counselling Theory in Practice: A Student Guide Counselling Tutor Training and CPD Facebook group Website Online and Telephone Counselling: A Practitioner’s Guide Online and Telephone Counselling Course
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  • 362 – Working with Clients Who Have a Psychiatric Diagnosis
    Jan 17 2026
    One Year On: Alex Gulland’s Journey into Practice – Confidentiality in Counselling Case Studies In Episode 362 of the Counselling Tutor Podcast, your hosts Rory Lees-Oakes and Ken Kelly take us through this week’s three topics: Firstly, in ‘Ethical, Sustainable Practice’, we explore working with clients who have a psychiatric diagnosis, considering how to approach this work ethically, including navigating risk, understanding medication, and maintaining person-centred care. Then in ‘Practice Matters’, Rory catches up with Alex Gulland, a year after she qualified, to hear what the transition from student to practitioner has really been like – from building a client base to discovering a passion for equine-assisted therapy. And finally in ‘Student Services’, Ken and Rory explore how to protect client confidentiality when writing case studies – including anonymisation techniques and data protection guidance. Sarah Henry joins to share her frontline insights into balancing academic and ethical responsibilities. Working with Clients Who Have a Psychiatric Diagnosis [starts at 03:17 mins] In this section, Rory and Ken explore working with clients who have a psychiatric diagnosis, unpacking the complexities of staying within professional competence while offering relational, therapeutic support. Key points discussed include: Understanding diagnoses like bipolar disorder or schizophrenia helps reduce fear and supports ethical, informed practice. Therapists must see the person first – not the label or diagnosis – and listen to what the client needs from therapy. Medication, risk, and involvement with community mental health teams should be explored during initial assessments. Supervision is essential when working with clients who have complex mental health needs, especially during episodes of active distress or psychosis. Counsellors should seek CPD to increase confidence and competence in this area, and avoid making assumptions about diagnosis severity. One Year On: Alex Gulland’s Journey into Practice [starts at 26:53 mins] In this week’s ‘Practice Matters’, Rory reconnects with Alex Gulland to hear how her first year as a qualified counsellor has unfolded – from business decisions to developing her niche. Key points from this conversation include: Building a client base takes time and persistence; marketing and directory presence matter. Accreditation and professional registration offer reassurance but are not always decisive factors for clients. Combining freelance roles in training with private practice has provided income and valuable experience. Alex shares how equine-assisted therapy has become a core part of her practice, offering creative, non-verbal connection. Continued learning, especially in areas like attachment theory and shadow work, has been central to her growth. Confidentiality in Counselling Case Studies [starts at 55:18 mins] In this section, Rory and Ken provide a detailed guide on how to write case studies while protecting client identity – a key consideration in counselling education. Key points include: Use anonymisation techniques such as pseudonyms, vague job titles, and generalised locations to remove identifying details. Only include information directly relevant to the assignment question – avoid unnecessary specifics or rare events. Gain informed consent where possible, and understand awarding body and agency policies on client data use. Refer to BACP guidance, ICO anonymisation principles, and supervisor support to ensure ethical compliance. Sarah Henry emphasises how students can reflect on their motivations and ensure they write responsibly while still demonstrating learning. Links and Resources Counselling Skills Academy Advanced Certificate in Counselling Supervision Basic Counselling Skills: A Student Guide Counsellor CPD Counselling Study Resource Counselling Theory in Practice: A Student Guide Counselling Tutor Training and CPD Facebook group Website Online and Telephone Counselling: A Practitioner’s Guide Online and Telephone Counselling Course
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