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The Experience Strategy Podcast

The Experience Strategy Podcast

Auteur(s): Dave Norton Aransas Savas and Joe Pine
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With over 100 episodes, the Experience Strategy Podcast is that secret superpower that helps strategists around the world grow their business acumen. Your hosts, Aransas Savas, Joe Pine, and Dave Norton discuss the most important topics in the business world, but they do it by focusing on the experiences and transformations that customers attain.2024 Développement commercial et entrepreneuriat Entrepreneurship Gestion et leadership Économie
Épisodes
  • Is the Movie Theater Industry About to Rebound? Why Yes, and its Because of Movies
    Aug 13 2025

    Q2 of the US economy was very kind to movie theaters who are still recovering from the pandemic. AMC's financial performance and the evolving landscape of cinema experiences suggests a rebirth for badly bitten sector. Thanks to A Minecraft Movie and other blockbusters, we are finally seeing the repurposing of movie theater. The hosts explore the importance of community and shared experiences in film, the role of content quality, and innovative strategies to engage audiences. The conversation emphasizes the need for theaters to enhance the overall experience to attract viewers back, highlighting the significance of immersive and communal elements in the movie-going experience.


    Takeaways

    • The pandemic significantly impacted the experience sector, especially movie theaters.
    • Improving the theater experience can lead to increased attendance.
    • A Mindcraft Movie and other blockbusters created tremendous box office revenues.
    • Content quality is crucial for drawing audiences back to theaters.
    • Community experiences enhance the enjoyment of films.
    • Innovative strategies can create shareable moments in cinema.
    • Theaters need to focus on creating immersive experiences.
    • Audience engagement is key to the future of cinema.
    • Shared experiences can drive social media buzz and virality.
    • The movie industry must adapt to changing viewer preferences.
    • Designing for different viewing modes can enhance the cinema experience.


    Chapters

    00:00 Introduction to the Experience Economy
    01:15 The Impact of the Pandemic on Movie Theaters
    03:33 The Premiumization of Movie Experiences
    05:34 Challenges of Movie Theater Experiences
    08:17 The Success of Community-Driven Films
    12:30 Creating Shareable Experiences in Theaters
    16:46 The Role of Experience in Movie Theaters
    20:45 Conclusion and Broader Implications

    Read more

    https://www.wsj.com/business/earnings/amc-posts-narrower-loss-as-sales-surge-7c161073?st=pqPSLX&reflink=desktopwebshare_permalink

    https://screenrant.com/a-minecraft-movie-chicken-jockey-scene-audience-reactions-explained/?utm_source=chatgpt.com

    Podcast Sponsor: Register for a free pilot program with Feedback Now

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    Learn more about Stone Mantel

    https://www.stonemantel.co

    Sign up for the Experience Strategist Substack here:

    https://theexperiencestrategist.substack.com

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    22 min
  • The Next 15 Years Will NOT Be Hell and Experience Strategists Can Lead the Way
    Aug 7 2025

    In this episode of the Experience Strategy Podcast, hosts Aransas Savas, Joe Pine, and Dave Norton discuss a recent episode of the Diary of a CEO featuring Mo Gawdot, who predicts a dystopian future driven by technology and AI. The conversation explores themes of transformation, the value of work, and the implications of AI on jobs and society. The hosts critique Mo Gawdot's techno-extremism and emphasize the importance of hope and purpose in navigating the future. Using insights from The Experience Economy, from Experience Strategy, and human behavior, they argue for a bright future for those focused on customer's needs and desires


    Takeaways

    • Mo Gawdot predicts a 15-year dystopia followed by a utopia.
    • Critique of techno extremism highlights the need for balance.
    • Transformation is key to the future economy.
    • Work provides purpose and meaning to individuals.
    • AI will create new jobs, not eliminate them.
    • Gawdot argues against hope and against innovation
    • Embracing AI is crucial for future success.
    • People are resources that drive innovation.
    • Experience strategists need to develop a strategic point of view to thrive in the future


    Chapters

    00:00 Introduction to the Experience Strategy Podcast
    01:26 Mo Gawdot's Dystopian Predictions
    02:54 Critique of Techno-Extremism
    05:19 Transformation vs. Dystopia
    10:24 The Role of Work in Human Dignity
    14:41 AI and the Future of Work
    18:59 Hope and Transformation
    22:55 The Last Mile Issue in Automation
    25:02 Future Skills for Experience Strategists

    Read more

    https://open.substack.com/pub/theexperiencestrategist/p/the-future-is-uncertain-and-bright?r=257bs3&utm_campaign=post&utm_medium=web&showWelcomeOnShare=false

    Podcast Sponsor: Register for a free pilot program with Feedback Now

    https://marketing-info.feedbacknow.com/free-pilot

    Learn more about Stone Mantel

    https://www.stonemantel.co

    Sign up for the Experience Strategist Substack here:

    https://theexperiencestrategist.substack.com

    Voir plus Voir moins
    29 min
  • Admissions and Subscriptions: Navigating the Future of Travel in Italy
    Jul 30 2025

    The Experience Strategy Podcast is available on all major podcast platforms for free.

    In this episode, the hosts discuss the complexities of tourism in Italy, particularly focusing on the balance between local experiences and tourist demands. They explore the impact of consumer behavior on travel, the need for sustainable tourism practices, and the importance of transformational travel that benefits local communities. The conversation emphasizes the necessity for destinations to adapt to changing trends and the value of holistic travel experiences that respect both tourists and residents.


    Takeaways

    • In Europe, tourists are getting squirted by residents and Bezos and Sanchez's wedding makes locals mad.
    • Italy's tourism faces challenges balancing local needs and tourist demands.
    • The concept of slow tourism promotes quieter, more authentic experiences.
    • Tourism should support local economies and respect residential areas.
    • Consumer behavior in travel is increasingly influenced by social media.
    • Destinations need to adapt quickly to changing trends and demands.
    • Transformational travel can enhance community engagement and support.
    • Tourist fees can help fund local infrastructure and services.
    • A subscription model for travel experiences could foster repeat business.
    • Travel experiences should cater to diverse traveler needs and preferences.
    • Holistic travel experiences encompass cultural, environmental, and community aspects.


    Chapters

    00:00 Exploring the Vibrancy of Italy
    06:14 The Challenges of Mass Tourism
    12:11 Adapting to Changing Consumer Demands
    18:10 Transformational Travel and Community Impact
    23:17 The Future of Travel Experiences

    Read more

    https://fortune.com/2024/07/09/barcelona-residents-fed-up-with-tourism-squirting-visitors-with-water-guns/

    https://www.tourism-review.com/italy-draws-visitors-with-its-fancy-experiences-news15039

    https://www.businessinsider.com/glad-we-did-not-buy-one-dollar-italy-home-2024-12

    https://www.nytimes.com/2025/06/20/style/jeff-bezos-lauren-sanchez-wedding.html

    https://www.nytimes.com/2025/06/15/travel/europe-tourism-protests.html

    Podcast Sponsor: Register for a free pilot program with Feedback Now

    https://marketing-info.feedbacknow.com/free-pilot

    Learn more about Stone Mantel

    https://www.stonemantel.co

    Sign up for the Experience Strategist Substack here:

    https://theexperiencestrategist.substack.com

    Voir plus Voir moins
    28 min
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