Épisodes

  • The 2026 Home Health Final Rule: Fraud, Compliance, and What Agencies Must Fix Now
    Jan 1 2026

    As home health agencies prepare for 2026, CMS is turning up the heat on fraud, compliance, and enforcement—and the consequences are more serious than ever.

    In this episode of Gravity Healthcare Hacks, host Melissa Brown, COO of Gravity Healthcare Consulting, is joined by Devin Kassi, VP of Home Health Operations, for a critical follow-up discussion on the Home Health Final Rule. This time, they dive deep into Medicare’s expanded authority around fraud investigations, retroactive payment recoupment, and why even unintentional missteps can put agencies at risk.

    Melissa and Devin unpack:

    • How CMS is redefining and enforcing fraud
    • Why documentation errors can trigger massive repayment demands
    • The growing importance of homebound status documentation
    • How weak processes, outdated technology, and lack of education create dangerous blind spots
    • What agencies must do now to protect themselves and remain viable

    This conversation is a must-listen for home health leaders—especially smaller and single-location agencies—who want to understand what’s coming and how to adapt before it’s too late.

    Because in today’s regulatory environment, doing nothing is the biggest risk of all.

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    13 min
  • Navigating the 2026 Final Rule: Strategies That Actually Work
    Dec 1 2025

    The 2026 Home Health Final Rule is late—but the impact is already here. In this episode, Melissa Brown (COO) sits down with Devin Kassi, Gravity’s VP of Home Health Operations, to break down what agencies should be doing right now to prepare for payment cuts, VBP changes, and rising operational demands.

    Together they unpack:

    • What a 3–6% payment reduction really means for agency sustainability
    • Why your EMR might be costing you more than it’s saving you
    • How AI-driven clean claims, documentation support, and automated intake can reduce labor needs and boost margins
    • The organizational restructuring every agency should be evaluating before 2026
    • How to prepare for the proposed Value-Based Purchasing changes—especially new OASIS measures for bathing and dressing
    • Why recurring training, ongoing Oasis auditing, and external quality support are now essential
    • Practical, actionable steps to future-proof your operations before the Final Rule arrives

    This is Part 1 of a two-part conversation designed to give home health leaders a roadmap for navigating reimbursement cuts without compromising care or burning out their teams.

    Because in today’s environment, survival isn't about what you know—it's about how fast you can adapt.

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    24 min
  • Beyond Therapy: How Specialty Physicians Can Drive PDPM Medicaid Success
    Nov 12 2025

    As more states transition to PDPM for Medicaid, therapy is no longer the primary driver of case mix index (CMI). So where do providers turn next?

    In this episode, Melissa Brown, COO of Gravity Healthcare Consulting, sits down with Dr. Rehan Shah, nephrologist and co-founder of CardioRenal Vision (CRV), to explore how cardiology, nephrology, and pulmonology services can transform PDPM Medicaid outcomes.

    Together, they discuss:

    • Why therapy-driven CMIs are declining under PDPM Medicaid
    • How specialty physician programs improve documentation, acuity capture, and reimbursement accuracy
    • The power of on-site care models—from dialysis to respiratory therapy—to reduce hospitalizations and boost CMI
    • Practical steps for aligning physicians, MDS coordinators, and facility leadership

    If your organization is preparing for PDPM Medicaid—or already navigating the transition—this episode offers actionable insights to help you strengthen performance, accuracy, and margins under the new model.

    🎧 Hosted by: Melissa Brown, COO, Gravity Healthcare Consulting
    📍 Guest: Dr. Rehan Shah, Co-Founder, CardioRenal Vision

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    24 min
  • Bridging Generations in Senior Living with Chiriga Ofori
    Oct 1 2025

    What happens when you bring together seniors and young adults with special needs under one roof? In this episode, Melissa Brown sits down with Chiriga Ofori, CEO of Kinbridge at Oviedo, to explore her groundbreaking intergenerational assisted living model.

    Chiriga shares how her personal journey as a caregiver inspired her to reimagine senior living, blending wisdom, energy, and support across generations. From creating meaningful connections and combating isolation to making the greenhouse small-home model operationally sustainable, she reveals how Kinbridge is building true community.

    If you’re a senior living operator, healthcare professional, or just curious about new approaches to person-centered care, you’ll walk away with insights, inspiration, and practical advice.

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    24 min
  • PDPM Medicaid Uncovered: What Facilities Miss (and How to Get Ahead)
    Sep 2 2025

    In this second half of our deep dive, Melissa Brown, COO of Gravity Consulting, continues her conversation with Melissa Keiter on the critical challenges—and opportunities—of PDPM Medicaid.

    This episode unpacks real-world strategies for facilities navigating the transition, from documentation pitfalls and audit risks to proactive coordination across nursing, MDS, therapy, and ancillary partners. You’ll hear insights on:

    • Why supportive documentation is more important than ever
    • How respiratory therapy, wound care, and psychological services can strengthen your PDPM scores
    • The role of coordination between MDS, clinicians, and outside specialists
    • Why a proactive, team-based mindset is essential to avoid leaving dollars—and care opportunities—on the table

    Whether your state has already transitioned or is still under a rate freeze, this episode will help you prepare your staff, adjust your systems, and avoid the financial and operational risks of falling behind the curve.

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    23 min
  • Will PDPM Medicaid Sink Your Facility? What You Need to Know Before You Fall Behind the Curve
    Aug 1 2025

    The clock is ticking. With the mandatory transition to PDPM Medicaid coming October 1st, many providers are still unprepared—and it’s already impacting their margins.

    In this episode, Melissa Brown is joined by Melissa Keiter, MDS expert and Lead Consultant for Nursing Services at Gravity Consulting, to break down the real-world implications of this sweeping policy shift. From reimbursement cuts to team readiness, they explore why relying on therapy-driven documentation is no longer enough—and what nursing homes must do to avoid sinking under PDPM Medicaid.

    You’ll learn:

    • Why some facilities are already losing $5–$15 per patient per day
    • How Section GG impacts your bottom line—and why nurse aides hold the key
    • What to do if your state is including therapy in the Medicaid rate
    • Tactical strategies for nursing-only states
    • How to prepare your entire care team—from dietitians to social workers

    This is part one of a two-part series. Don’t miss this critical conversation designed to help you protect your CMI and stay financially afloat during the transition.

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    22 min
  • Real-World AI in Senior Living: Insights from Dr. Carol McKinley
    Jul 9 2025

    In this episode, Melissa Brown sits down with Dr. Carol McKinley, President and CEO of Simpson Senior Services, for a powerful conversation about how senior living providers can use AI to revolutionize care delivery.

    Dr. McKinley shares her deeply personal journey into senior care, the inspiration behind her passion for innovation, and how Simpson is using AMBA’s passive AI monitoring to spot critical health changes before they become emergencies.

    You’ll hear how this technology is:

    • Reducing falls and hospital visits
    • Supporting frontline staff through real-time alerts
    • Improving family communication and resident confidence
    • Making data meaningful—even for non-clinical leaders

    Plus, learn how Simpson’s unique Tech Bar is empowering residents to take ownership of their health and wellbeing through hands-on access to smart health tools.

    If you’ve been burned by AI that promised everything and delivered little, this episode will restore your faith in what’s possible when technology is built for senior care instead of added onto it.

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    46 min
  • Will AI Replace Humans in Healthcare? A Candid Discussion with Jeff Robinson
    May 1 2025

    Episode 56: Will AI Replace Humans in Healthcare? A Candid Discussion with Jeff Robinson

    In this episode, Melissa Brown, COO of Gravity Consulting, sits down with Jeff Robinson, founder of Senior Wellness Solutions, to tackle one of the most controversial questions in healthcare today: Will AI replace humans?

    Together, they explore how AI is already reshaping senior care, why the real threat isn’t the technology itself but resistance to change, and how smart integration of AI can actually empower healthcare workers—not replace them. Jeff shares powerful examples from real-world senior living and home health settings, highlighting both the opportunities and risks AI presents.

    If you're a healthcare executive, operator, or clinician wondering how to navigate AI without losing the human touch, this conversation is a must-listen.

    🔹 How to evaluate AI platforms for your organization
    🔹 Why human oversight remains essential
    🔹 The future of AI in healthcare over the next 5–10 years
    🔹 How the next generation of caregivers is already embracing innovation

    Don’t miss this thought-provoking episode packed with actionable insights!

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    35 min
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