Épisodes

  • Smart Technology in Grocery: Boosting Efficiency, Labor ROI & Store Performance w/ Stu Gavurin & George Goodwin on GroceryPulse by Innovar Marketing Agency
    Aug 12 2025

    In this episode of Grocery Pulse, host George Goodwin speaks with Stu Gavurin, founder of Opsense, about the transformative role of smart technology in food safety, compliance, and efficiency within the grocery and consumer packaged goods (CPG) sectors. They discuss the inspiration behind Opsense, the significant issue of food waste, and the importance of real-time monitoring and alerts in grocery operations. The conversation also touches on the challenges retailers face in food safety compliance, the future of food safety technology, and the operational wins experienced by retailers using Opsense. Throughout the discussion, Gavurin emphasizes the need for technology that simplifies processes and enhances customer experience, while also sharing personal insights on maintaining a sharp entrepreneurial spirit.


    Takeaways


    • Smart technology is revolutionizing food safety and compliance.
    • Food waste in the U.S. amounts to over $218 billion annually.
    • Opsense was inspired by the needs of mid-sized grocers.
    • Real-time monitoring can prevent significant food loss.
    • Independents are quicker to adopt new technology than corporates.
    • Data collection is crucial for identifying patterns in food safety.
    • Store walks are essential for maintaining operational efficiency.
    • Automation can free up employees to focus on customer service.
    • The metric of 'saves' is vital for understanding operational success.
    • Peace of mind is a key benefit of using Opsense.

    Chapters


    00:00 Introduction to Smart Technology in Grocery

    03:19 The Inspiration Behind Opsens

    06:30 The Impact of Food Waste

    10:42 Implementing Technology for Efficiency

    15:40 Tips for Reducing Food Loss

    20:32 The Importance of Store Walks

    24:10 Enhancing Customer Experience through Automation

    28:08 Challenges in Food Safety Compliance

    32:37 Future Trends in Food Safety Technology

    39:00 Predictive Analytics in Retail

    42:55 Operational Wins and Metrics

    50:19 The Importance of Non-Negotiables

    53:52 Finding Joy in Everyday Moments

    01:03:35 Lessons Learned in Scaling a Business

    🎧 Listen Now⁠Spotify⁠ | ⁠Apple Podcasts⁠ | ⁠More Platforms & Show Notes⁠

    We’re always looking for leaders in grocery, retail, and CPG with a story to share.

    🌐 Learn More: ⁠www.opsense.com⁠ 📧 More Info

    • ⁠https://www.innovaragency.com/blog/-smart-tech-in-grocery-how-opsense-is-helping-grocers-prevent-loss-boost-compliance-reduce-food-waste

    • ⁠What Does Kōbu Mean? The Inspiring Roots Behind Kōbu Kombucha Powder, the Trending CPG Product⁠

    🚀 Want to Be Featured on GroceryPulse?🖨

    📧 Email: ⁠⁠podcast@innovaragency.com⁠⁠

    Kōbu Kombucha Powder - Clean, science-backed kombucha powder with BC-30® probiotics — bold flavor, no vinegar bite, low sugar, and gut-loving hydration for your ambitious, on-the-go lifestyle.

    https://enjoykobu.com/pages/preorder

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    1 h et 4 min
  • Retail Efficiency Reimagined: Scan Coordination, Tag Updates by The HandyCart Workstation
    Jun 27 2025

    In this episode of GroceryPulse, host George Goodwin sits down with CJ Warstler, the inventor of the Handycart Workstation, to unpack how one simple tool is revolutionizing efficiency in retail environments. With over 30 years of experience in sales and consulting, CJ shares the real-world problems that inspired him to create a smarter, more effective workstation—right from his own garage.

    Together, they explore the process of prototyping, gathering user feedback, and launching the Handycart into stores across the country. CJ highlights the importance of employee satisfaction, the value of U.S.-based manufacturing, and the growing demand for practical tools that make retail work faster and easier.

    From improving retention to streamlining in-store resets, this episode offers a behind-the-scenes look at what it takes to bring a purpose-driven product to life—and how a focus on usability, quality, and innovation can lead to game-changing results.

    🎯 Key Takeaways:

    ✅ Handycart was born from real-world retail challenges
    ✅ CJ’s 30+ years in sales guided the development process
    ✅ Prototyping and user feedback led to continuous product improvements
    ✅ The cart boosts efficiency, saves time, and reduces employee fatigue
    ✅ U.S. manufacturing ensures high-quality and consistent builds
    ✅ It’s being used beyond grocery—in hardware stores, CPG resets, and more
    ✅ Employee satisfaction is a key factor in retention and productivity
    ✅ Positive testimonials are driving organic growth
    ✅ CJ continues to innovate based on customer needs

    ⏱️ Chapters:

    00:00 – Introduction to Handycart Workstation
    02:55 – The Journey of CJ Warstler
    06:02 – Designing for Real Retail Challenges
    09:08 – The Power of Prototyping and Feedback
    12:00 – Market Launch and Customer Response
    14:53 – Boosting Employee Efficiency and Morale
    18:15 – The Case for U.S. Manufacturing
    20:56 – Handycart in Grocery, Hardware, and More
    23:48 – User Testimonials and Field Results
    26:55 – What’s Next: Product Expansion and Innovation

    📖 Read the Full Write-Up
    🔗 Smart Tech in Grocery – How OpSense is Helping Grocers Prevent Loss, Boost Compliance & Reduce Food Waste

    🎧 Listen Now
    Spotify | Apple Podcasts | More Platforms & Show Notes

    We’re always looking for grocery, retail, and CPG leaders with a story to share.
    📧 Email: marketing@innovaragency.com

    Fuel your gut health, hydration, and daily energy — all in one refreshing powdered drink.
    🌐 Preorder Now: enjoykobu.com/pages/preorder

    The workstation built for retail efficiency — now in grocery, hardware, and beyond.
    🌐 Visit: thehandycart.com
    📧 Contact CJ: sales@thehandycart.com

    🚀 Want to Be Featured on GroceryPulse?🛒 Our Featured Sponsor – Kōbu Kombucha Powder🛠 Interested in HandyCart?

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    44 min
  • The Future of Grocery Packaging: Design, Technology & Customer Insights with Adam Steinberg
    Jun 10 2025

    In this episode of GroceryPulse, host George Goodwin sits down with design experts Adam Steinberg and Henry Casanova to explore the evolving world of CPG packaging and grocery retail design. Together, they dive deep into the importance of clarity in packaging, how consumer behavior drives design decisions, and why eco-friendly packaging is more than just a trend.


    The conversation touches on the power of A/B testing and customer persona research, the balancing act of creative instincts vs. customer feedback, and how AI and digital printing technology are transforming the design landscape for grocery and CPG brands. Adam and Henry also share the critical role of brand consistency, the impact of rebranding on consumer perception, and what it really takes to create packaging that stands out on crowded grocery shelves.


    Whether you’re a CPG founder, retail marketer, or design enthusiast, this episode is your front-row seat to the strategies, insights, and trends shaping the future of grocery and CPG packaging design.


    Key Takeaways:
    ✅ Clarity in design is crucial for consumer understanding
    ✅ Brands have only 3–5 seconds to grab attention
    ✅ Eco-friendly packaging is increasingly important for customers and the planet
    ✅ Digital printing technology unlocks innovative design possibilities
    ✅ Color consistency is essential for brand recognition and trust
    ✅ Balancing customer feedback and creative instincts is an art
    ✅ Rebranding can make or break a company
    ✅ Consumer behavior and perception directly influence packaging success
    ✅ The human element in design can’t be replaced by AI
    ✅ Design is not a magic formula—it’s a thoughtful process

    Chapters:
    00:00 – Introduction to Design in Grocery and CPG
    02:57 – The Importance of Clarity in Packaging Design
    05:49 – Trends in Design: Simplicity and Eco-Friendliness
    09:04 – The Role of Technology in Packaging Design
    11:49 – Consumer Behavior and Shelf Visibility
    14:58 – The Human Element in Design and AI
    18:12 – Creating a Brand Story Through Design
    20:58 – The Impact of Color and Consistency in Branding
    31:21 – Understanding Customer Personas and Targeting
    34:55 – Balancing Feedback and Expertise in Design
    39:23 – The Impact of Rebranding on Consumer Perception
    43:09 – Rapid Fire Insights on Design Trends
    48:13 – Key Takeaways for CPG Founders on Design

    🎧 Listen Now
    Spotify | Apple Podcasts | More Platforms & Show Notes

    We’re always looking for leaders in grocery, retail, and CPG with a story to share.
    📧 Email: podcast@innovaragency.com

    Your trusted partner for high-quality printing solutions — from retail signage to branded packaging.
    🌐 Learn More: kitprint.co
    📧 Contact Adam: adam@kitprint.co

    • The Power of Packaging: How Design Drives CPG Growth

    • What Does Kōbu Mean? The Inspiring Roots Behind Kōbu Kombucha Powder, the Trending CPG Product

    🚀 Want to Be Featured on GroceryPulse?🖨

    Email us podcast@innovaragency.com

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    48 min
  • Beyond Organic: How Alexandre Family Farm Became America’s First Certified Regenerative Organic Dairy
    May 27 2025

    In this episode of GroceryPulse, host George Goodwin speaks with Blake and Stephanie Alexandre of Alexandre Family Farm, the first certified regenerative dairy farm in the U.S. They share the inspiring story of building a family farm rooted in stewardship, nutrition, and sustainability—and how their mission is reshaping the dairy industry.


    From the power of regenerative farming practices that restore soil health to the nutritional benefits of A2 milk, the conversation uncovers how Alexandre Family Farm is redefining what dairy can be. Blake and Stephanie reveal the challenges of maintaining transparency in their production process, why they see farming as a partnership with the environment, and how their faith and family values shape everything they do.


    You’ll also hear about the personal stories from customers whose lives have been transformed by A2 milk, and why partnerships with retailers are essential for expanding this movement. For the Alexandres, it’s not just about milk—it’s about building a legacy of healthier families and a more sustainable planet.


    Key Takeaways:Regenerative farming improves soil health and biodiversity, leading to healthier cattle and milk.✅ A2 milk offers unique nutritional benefits and easier digestion for many consumers.✅ Healthy soil → healthy cows → healthy people.Transparency and authenticity build consumer trust.✅ Partnerships with retailers are key to growing impact.✅ The Alexandres’ faith and family values are woven into every aspect of their business.✅ Personal stories show how quality milk can truly change lives.✅ Sustainability isn’t optional—it’s essential for future generations.✅ Investing in children’s nutrition is an investment in their future.✅ Their brand is about more than products—it’s about a lifestyle and a mission.


    Chapters:
    00:00 – Introduction to Alexandre Family Farm
    03:02 – Building a Strong Partnership
    05:55 – The Founding Story of Alexandre Family Farm
    08:59 – The Importance of Soil and Regenerative Farming
    12:00 – Nutritional Benefits of A2 Milk
    14:50 – Innovative Practices in Dairy Farming
    17:53 – The Role of Cows in Regenerative Agriculture
    20:57 – Challenges and Motivation in the Dairy Industry
    24:06 – Legacy and Community Impact
    26:55 – Faith and Purpose in Farming
    39:36 – The Philosophy Behind the Product
    44:01 – Building a Legacy Through Nutrition
    49:51 – Consumer Connection and Personal Stories
    55:48 – The Importance of Transparency and Quality
    01:00:38 – Personal Insights and Reflections

    🎧 Listen Now:

    • Spotify

    • Apple Podcasts

    Want to be featured on GroceryPulse?
    📧 Email us at podcast@innovaragency.com



    Want to Visit or Send Us Mail?


    Farm & Office:

    8371 Lower Lake Road

    Crescent City, California 95531


    Farm Store & Egg Ranch:

    7955 Bailey Road

    Crescent City, California 95531

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    1 h et 4 min
  • Leading the Organic Movement: Kelly Damewood of CCOF | GroceryPulse by Innovar Agency
    May 16 2025

    In this episode of GroceryPulse, host George Goodwin sits down with Kelly Damewood, CEO of California Certified Organic Farmers (CCOF), to unpack the future of organic farming, certification, and consumer trust. Together, they explore how organic and regenerative agriculture can become the norm—not the exception—through smart certification, clear communication, and authentic leadership.

    Kelly shares her personal journey from suburban roots to leading the charge for organic integrity, revealing the challenges and triumphs of organic certification and what it really takes to support small farmers, CPG brands, and retailers in this movement.

    The conversation also highlights consumer behavior trends around organic food, the importance of signage and in-store education, and how CCOF is helping the grocery and CPG industries evolve to meet growing demand for transparency, sustainability, and soil health.

    Whether you’re a retailer, CPG founder, or just passionate about sustainable agriculture, this episode will help you understand the political, environmental, and personal sides of the organic journey.


    Key Takeaways:✅ Organic farming empowers small producers to enter the market.✅ Signage in stores can significantly boost organic sales.✅ Organic certification is a tool for trust and transparency.✅ Millennials and families are driving growth in organic demand.✅ Regenerative agriculture is gaining momentum but lacks universal certification.✅ Educational initiatives and scholarships are crucial for the next generation of organic farmers.✅ Visiting farms provides deeper understanding of sustainable practices.✅ Building trust and community is essential for long-term organic growth.✅ “Food is medicine” is a growing movement tied to organic farming.✅ Authenticity and vulnerability are keys to effective leadership.


    Chapters:00:00 – Introduction to Organic Farming and Certification
    02:47 – Kelly’s Journey into Organic Agriculture
    06:06 – Consumer Trends in Organic Food
    09:05 – The Role of Signage in Organic Sales
    11:52 – Navigating Political Landscapes in Organic Agriculture
    15:08 – Understanding the Ideal Organic Customer
    17:51 – Certification for Various Stakeholders
    20:54 – Challenges for CPG Companies in Going Organic
    24:08 – Educational Initiatives and Scholarships in Organic Agriculture
    26:57 – Clarifying Organic vs. Other Labels
    30:41 – The Integrity of Organic Farming
    32:14 – The Rise of Regenerative Agriculture
    35:12 – Personal Insights and Practices
    36:07 – Quickfire Favorites and Rituals
    39:11 – Leadership Lessons and Authenticity
    40:27 – Memorable Farm Visits and Experiences
    42:05 – Connecting with Industry Leaders
    44:05 – Call to Action and Closing Thoughts

    🎧 Listen Now:

    • Spotify

    • Apple Podcasts

    • More platforms & show notes


    Want to be featured on GroceryPulse?📧 Email us at podcast@innovaragency.com

    🌿 Learn more about CCOF at 👉 ccof.org

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    1 h
  • HR Lessons: One of the Largest U.S. Utility Companies w/ about 20 years of experince | Deborah Sanchez on GroceryPulse Podcast
    May 4 2025

    In this episode of GroceryPulse, host George Goodwin sits down with Deborah Sanchez, an HR consultant with nearly 20 years of experience advising C-suite leaders at one of California’s largest utility companies. From her beginnings as a young mom seeking stability to now shaping corporate HR strategy, Deborah shares powerful insights on employee retention, mentorship, workplace culture, and leadership grounded in compassion.

    Whether you're managing a growing grocery team, launching a CPG brand, or navigating hiring and retention in a post-COVID world—this conversation delivers actionable advice and inspiring stories that apply across industries.

    🔥 Topics We Cover:
    • How mentorship drives professional growth
    • Balancing AI with the human side of HR
    • Why experience > education in many hiring decisions
    • The ROI of compassion and appreciation in leadership
    • Building workplace cultures that support inclusion and retention
    • What grocery and CPG leaders can learn from corporate HR

    🎯 Key Takeaways:
    ✅ Compassionate leadership increases loyalty & productivity
    ✅ Experience often outweighs credentials in hiring
    ✅ AI is a tool—not a replacement—for human interaction
    ✅ Employee growth, not just evaluations, builds culture
    ✅ Family-oriented culture improves morale & retention
    ✅ Transparency, benefits, and recognition matter more than ever
    ✅ Hiring local builds community connection & workplace diversity

    🎧 Chapters:
    00:00 – Introduction to HR and Deborah’s Journey
    03:07 – The Power of Mentorship in Career Growth
    05:54 – Hiring: Why Experience Beats Credentials
    08:57 – What Really Drives Employee Satisfaction
    12:09 – Evaluations and Feedback that Actually Help
    15:10 – Work-Life Balance: Retaining Your Best People
    17:57 – Post-COVID Return to Office Trends
    21:09 – The Role of AI in Modern HR
    24:00 – Diversity, Inclusion, and Innovation
    26:53 – HR Trends Shaping the Future
    43:06 – Cultivating Diversity with Integrity
    45:15 – Aligning Company Values with People Needs
    46:37 – Meeting Employees Where They Are
    49:20 – Empowering Diverse Talent
    51:49 – Traits of High-Performing Team Members
    54:45 – Compassion in the Workplace
    57:27 – Fire Chat Round: Rapid HR Wisdom
    01:03:00 – How Data & Analytics Drive Better HR Decisions

    📌 Don’t Miss These Fire Chat Topics:

    • Self-checkout vs. the human touch

    • Hybrid vs. remote recruiting

    • High-performing team member traits

    • The impact of small gestures (like keychains!)

    • Compassion as a business strategy

    💼 About the Guest:
    Deborah Sanchez is an HR strategist, mentor, and leadership consultant with two decades of hands-on experience helping teams thrive. Her work focuses on bridging generational and cultural gaps in the workplace through inclusion, authenticity, and data-backed leadership.

    🧠 Sound Bites to Share:
    "Employees want to grow."
    "Compassion is pretty important."
    "A team can make you or break you."
    "Diversity can push a company’s innovation."
    "Appreciation and compassion go a long way."

    🎯 Keywords / Tags for SEO (YouTube):
    HR, employee satisfaction, workplace culture, mentorship, leadership in HR, AI in HR, employee retention, grocery industry, CPG team building, diversity and inclusion, remote hiring, team dynamics, HR podcast, HR strategy, GroceryPulse Podcast, George Goodwin, company culture, data analytics HR, compassion in leadership, hybrid teams, employee growth, post-COVID workplace

    📬 Want to be featured or sponsor an episode?
    Email: podcast@innovaragency.com

    🔔 Subscribe & Follow for more insights from grocery, CPG, and leadership innovators.


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    1 h et 2 min
  • Leading Retail: Lessons from James W. Keyes, Former 7-Eleven & Blockbuster CEO by Innovar Marketing Agency | GroceryPulse Vol. 12
    Mar 28 2025

    In this episode of GroceryPulse by Innovar Agency, host George Goodwin welcomes James W. Keyes, former CEO of 7-Eleven and Blockbuster, and Chairman of Wild Oats Marketing LLC. James brings decades of leadership experience from some of the most iconic brands in retail, and today, he shares his unique insights on leadership, innovation, and the future of the retail industry.

    The conversation delves into James’s leadership journey at 7-Eleven and Blockbuster, where he played a pivotal role in driving technological advancements and scaling the companies globally. James discusses the importance of building strong company culture, balancing innovation with tradition, and the power of networking in retail. He also opens up about one of his most notable innovations—the introduction of the aluminum beer bottle to the U.S. market—and the challenges he faced in launching a new product that would forever change packaging trends.

    Listeners will gain invaluable knowledge about how to navigate the fast-evolving retail landscape, build meaningful relationships, and innovate product offerings to stay ahead of trends. Plus, James shares his vision for the future of retail, including the rise of e-commerce, the role of AI, and what it takes to succeed in a rapidly changing market.

    Key Takeaways:

    • Leading with a balance of tradition and innovation.

    • The power of networking and mentorship in retail.

    • Insights into launching new products and staying ahead of trends.

    • The future of retail: e-commerce, AI, and sustainability.

    Learn more about James W. Keyes and his work at jameswkeyes.com.

    Host: George Goodwin
    george@innovaragency.com
    Questions: podcast@innovaragency.com

    Guest: James W. Keyes
    Follow James: @jameswkeyes
    Subscribe to GroceryPulse and stay tuned for more industry insights!

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    1 h et 17 min
  • Grocery Media’s Impact: Trends, Insights, and the Shelby Report Bob Reeves by Innovar Marketing Agency | GroceryPulse Vol. 11
    Feb 5 2025

    In this episode of Grocery Pulse by Innovar Agency, host George Goodwin sits down with Bob Reeves, Executive Vice President and Associate Publisher at Shelby Publishing. As a grocery media expert and USC Food Industry Management Program alumnus, Bob shares insights from over two decades of documenting and influencing the grocery industry. The conversation dives into the critical role of grocery media in shaping industry trends and decisions, exploring: Bob’s journey from grocer to media professional and his passion for elevating the industry. The Shelby Report’s impact on connecting manufacturers, wholesalers, and retailers through regional insights and trend forecasting. Why staying informed through industry media is essential for grocers aiming to adapt to market changes and drive growth.

    Listeners will gain actionable advice on leveraging grocery media for better decision-making, building partnerships, and staying ahead of industry trends as we approach 2025.


    Key Takeaways:

    - Engage with trade publications like The Shelby Report to stay informed. - Use media insights to navigate challenges, spot opportunities, and drive innovation.

    -Don’t underestimate the power of industry events and networking.

    Shelby Reports Article mention in the podcast: https://theshelbyreport.com/2024/10/02/goodwin-sons-market-reopens-in-crestline-ca/


    Emails us:

    Host: George Goodwin

    george@innovaragency.com

    Questions: podcast@innovaragency.com


    Guest: Bob Revees

    rreeves@shelbypublishing.com

    Executive Vice President, Associate Publisher, West Regional Director
    Subscribe to https://theshelbyreport.com/

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    52 min