Culture isn’t just a buzzword - it’s what people feel when no one’s watching. Luke, Jacqui and Rob dive into what drives strong culture, how to protect it, and why it starts with leadership. From psychological safety to calling out poor behaviour, this episode explores how great culture is built, not bought.

In this episode of In Good Company Series, Luke Evans, Jacqui Barnes, and Rob Matheson break down the myth of “overnight success” in real estate. They reveal how discipline, consistency, and intentional structure - not luck. underpin long-term results. The trio share why proactive prospecting, daily metrics, and strong onboarding processes matter for both new agents and leaders and remind us that true success is built on resilience and consistent effort, not quick wins.

In this episode of In Good Company Series, Luke Evans (The Agency), Jacqui Barnes (Laing+Simmons), and Rob Matheson (Cunninghams) share how agents can capitalise on spring by breaking goals into 4–6 week sprints, maintaining wellbeing, and showing up with energy and purpose. They stress the importance of nurturing the “warm middle” of the database with value-driven touchpoints, listening to client needs, and tailoring communication rather than relying on generic contact. The conversation also explores the role of private inspections, buyer servicing, and anniversary calls in building long-term relationships, while underscoring that success comes from reputation, consistency, and genuine service rather than short-term transactions.