Join us this week on Industry Insights with Route Consultant as we delve into the intricacies of FedEx service metrics with Dave and Amy Byers from Slicker Trucking. In this episode, we explore what service means from a FedEx perspective and how it impacts contract management. Learn about the holistic approach of FedEx's MEDALs system that rates service, safety, productivity, and customer satisfaction. Discover actionable strategies for managing day-to-day service, monitoring tools like the Daily Service Worksheet (DSW), and the importance of integrating technology to enhance efficiency.

We also discuss how to handle missed deliveries, the impact of express packages, and maintaining robust service during peak seasons. This episode is packed with insights to help you better manage your logistics operations and make smarter investments.

This week on Industry Insights with Route Consultant, we're in Atlanta, GA sitting down with Brian Haney, a serial entrepreneur and the owner of Trinity EMS Billing and Consultants. Brian shares his extraordinary journey from the corporate world to owning one of the fastest-growing EMS companies in the Southeast.

Brian delves into his early life, his transition from sales to the EMS industry, and the challenges he overcame to establish his private ambulance service. This episode provides invaluable insights for aspiring entrepreneurs and a deep dive into the EMS business landscape. This episode recounts his innovative strategies, relentless determination, and the personal sacrifices he made along the way.

This week, Alex Frum shares game-changing insights on scaling a logistics business. Learn about growth strategies, including acquisitions, organic growth through the FedEx point system, and overcoming challenges in the industry. Alex provides valuable tips on building solid relationships within the FedEx network and navigating the complexities of managing multiple trucks and runs.

Whether you're ready to scale up or planning for the future, this episode is full of the insights you need to grow successfully in the linehaul space.

Learn more about FedEx operations ➡️ https://routeconsultant.com/learn-pd