Épisodes

  • Local Inbound Service with Dave + Amy Byers
    Jul 16 2025

    Join us this week on Industry Insights with Route Consultant as we delve into the intricacies of FedEx service metrics with Dave and Amy Byers from Slicker Trucking. In this episode, we explore what service means from a FedEx perspective and how it impacts contract management. Learn about the holistic approach of FedEx's MEDALs system that rates service, safety, productivity, and customer satisfaction. Discover actionable strategies for managing day-to-day service, monitoring tools like the Daily Service Worksheet (DSW), and the importance of integrating technology to enhance efficiency.

    We also discuss how to handle missed deliveries, the impact of express packages, and maintaining robust service during peak seasons. This episode is packed with insights to help you better manage your logistics operations and make smarter investments.

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    38 min
  • Journey into EMS with Brian Haney
    Jul 9 2025

    This week on Industry Insights with Route Consultant, we're in Atlanta, GA sitting down with Brian Haney, a serial entrepreneur and the owner of Trinity EMS Billing and Consultants. Brian shares his extraordinary journey from the corporate world to owning one of the fastest-growing EMS companies in the Southeast.

    Brian delves into his early life, his transition from sales to the EMS industry, and the challenges he overcame to establish his private ambulance service. This episode provides invaluable insights for aspiring entrepreneurs and a deep dive into the EMS business landscape. This episode recounts his innovative strategies, relentless determination, and the personal sacrifices he made along the way.

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    34 min
  • Growth and Scaling in Linehaul
    Jul 2 2025

    This week, Alex Frum shares game-changing insights on scaling a logistics business. Learn about growth strategies, including acquisitions, organic growth through the FedEx point system, and overcoming challenges in the industry. Alex provides valuable tips on building solid relationships within the FedEx network and navigating the complexities of managing multiple trucks and runs.

    Whether you're ready to scale up or planning for the future, this episode is full of the insights you need to grow successfully in the linehaul space.

    Learn more about FedEx operations ➡️ https://routeconsultant.com/learn-pd

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    40 min
  • 50 Years in Trucking with Steve Crawford
    Jun 25 2025

    This week on Industry Insights with Route Consultant, we sit down with Steve Crawford, a veteran in the trucking industry with over 50 years of experience. Steve shares his journey from growing up in a trucking family to becoming a successful entrepreneur in the logistics sector. He discusses the evolution of the trucking industry, the challenges faced, and the importance of adaptability in an ever-changing market. Steve also opens up about the personal and professional milestones that have shaped his career, including his passion for music, overcoming bankruptcy, and the significance of investing in people. Don't miss this enlightening conversation filled with real-world strategies and insightful anecdotes.

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    34 min
  • Navigating First Advantage with Dave + Amy Byers
    Jun 18 2025

    Welcome to Industry Insights with Route Consultant! This week, Dave and Amy Byers discuss the crucial yet challenging process of hiring and screening drivers using the First Advantage platform for FedEx contractors. They detail the end-to-end process from initial application to qualification, the common pitfalls, and tips for minimizing delays. Whether you're a seasoned FedEx contractor or new to the space, this episode offers invaluable insights into optimizing your hiring process and avoiding common frustrations with First Advantage.


    Learn more about FedEx operations: https://routeconsultant.com/learn-pd

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    36 min
  • EMS Coder to Entrepreneur with Tamara Taylor
    Jun 11 2025

    Join us this week as we welcome Tamara Taylor, an entrepreneur who turned her knowledge of coding into a thriving business. In this episode, learn how she supports and empowers EMS professionals to navigate the complex world of medical coding. Tamara highlights her journey to entrepreneurship and the challenges and triumphs she encountered along the way.

    Tamara also shares valuable insights into the importance of medical coding for EMS providers, overcoming obstacles in the industry, and the growth of her business. Whether you're in logistics, EMS, or just interested in entrepreneurial journeys, this episode is packed with invaluable lessons and inspiration.

    Learn more about the world of EMS ➡️ https://routeconsultant.com/learn-ems-routes

    Contact our team ➡️ https://routeconsultant.com/contact

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    44 min
  • Health Insurance in Logistics with Roland Brewer, Realm Health
    Jun 4 2025

    This week on Industry Insights with Route Consultant, we're joined by Roland Brewer, President of Realm Health. Roland shares his unique journey from being a golf professional to leading an innovative health insurance company. He discusses the challenges and strategies in providing affordable benefits to FedEx contractors, the importance of business succession planning, and Realm Health's continuous efforts to cater to the evolving needs of small business owners in the logistics industry.


    Learn more about Realm Health at https://realmhealth.com

    LinkedIn: https://www.linkedin.com/company/realm-health/

    Instagram: https://www.instagram.com/realmhealthforu/

    Facebook: https://www.facebook.com/Realmhealth4u

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    34 min
  • 4 Pillars of a Successful Linehaul Contractor
    May 28 2025

    Join us this week on Industry Insights with Route Consultant as we sit down with Alex Frum, owner of Alpha Kilo Logistics, to explore key strategies for being a successful FedEx Linehaul contractor. We delve into the four crucial pillars: safety, financial stability, service, and availability. Alex shares his expert insights and practical advice on managing safety protocols, understanding financial metrics, maintaining service standards, and ensuring availability. This episode is packed with valuable information for both new and experienced logistics professionals looking to optimize their business operations.

    Learn more about FedEx Ground routes: https://routeconsultant.com/learn-pd

    Find routes for sale: https://listings.routeconsultant.com

    Find an event near you: https://routeconsultant.com/events

    Contact the Route Consultant team: https://routeconsultant.com/contact

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    36 min