In this conversation, Sutej Batth from Autograf Digital discusses the importance of custom tech solutions for small to medium-sized businesses. He emphasizes how understanding technology stacks can help business owners navigate the overwhelming software landscape. The discussion highlightsthe transformative role of AI in making custom solutions more accessible and efficient, allowing small businesses to compete with larger corporations. Sutej shares insights on the future of software development, the challenges and opportunities for small businesses, and the specific solutions being developedfor industries like barbershops. The conversation concludes with a focus on the decreasing costs of custom software and the potential for small businesses to thrive in a rapidly changing digital landscape.

Takeaways

- Autograf Digital focuses on helping small tomedium-sized businesses with custom tech solutions.

- Understanding tech stacks is crucial forbusiness owners to navigate software options.

- Custom solutions can significantly enhancebusiness operations and efficiency.

- AI is transforming how small businesses operate,making custom solutions more accessible.

- The future of software development is leaningtowards custom solutions for small businesses.

- Small businesses can leverage AI to compete withlarger corporations.

- The cost of custom software solutions isdecreasing, making them more accessible.

- AI can help streamline operations and improvecustomer engagement.

- Building custom solutions can address uniquebusiness challenges effectively.

- The shift towards custom software is a naturalevolution in the tech landscape.

Chapters

00:00 The Role of Custom Solutions in Business

02:06 Navigating the Software Landscape for Small Businesses

04:06 Building Custom Tech Solutions for Unique BusinessNeeds

06:21 The Importance of Integration in Business Software

08:45 The Shift Towards Custom Software Solutions

10:51 Leveraging AI for Small Business Efficiency

13:26 The Future of Custom Software in Business

20:21 The Rise of Open Source and AI

25:11 Transforming Business Operations with Technology

28:35 The Future of Work and Entrepreneurship

32:30 Building Solutions for Barbershops

42:05 AI: Opportunities and Fears

53:28 Navigating AI Dependency in Business

53:52 Learning Through Experience

54:31 The Challenge of Completion

55:50 AI as a Brainstorming Partner

57:03 The Importance of Education

58:54 Navigating AI's Limitations

01:00:01 AI's Impact on Small Business

01:02:05 The Future of Corporations and Small Business

01:04:06 The Evolution of Corporate Power

01:04:32 Custom Solutions for Small Businesses

01:09:04 Affordable Customization in Today's Market

Hosts are Greg Forzani and Dennis Taekema.

Our guest is Sutej Batth, Owner and Creative Director Autograf Digital.

www.autograf.ca

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In this engaging conversation, Vashti Walker shares her journey as a dog trainer and business owner, discussing the importance of customized dog training, the benefits of virtual training, and the challenges of running a business.

She emphasizes the need for personal investment in learning and growth, the significance of understanding numbers in business, and the emotional aspects of pricing.

Vashti also highlights the importance of community and personal responsibility in achieving success, making this a valuable discussion for aspiring entrepreneurs and dog owners alike.

Takeaways

- Vashti Walker emphasizes the importance of customized dogtraining options.

- Virtual training can empower dog owners to learn and growwith their pets.

- Investing in business coaching can lead to significantgrowth and less stress.

- Lifelong learning is crucial for success in any field.

- Repetition in training leads to better results for both dogsand owners.

- Managing expectations is key to successful dog ownership.

- Understanding numbers and financials is essential forbusiness success.

- Pricing strategies should reflect the value of expertise andtime.

- Trusting the process is vital for personal and professionalgrowth.

- Community and personal responsibility play a significantrole in success.

Chapters

00:00 Introduction to Fetch K9 Coaching

00:55 The Benefits of Virtual Dog Training

07:56 Transitioning to Business Ownership

11:31 Investing in Business Coaching

16:42 The Importance of Lifelong Learning

21:10 The Four Rs of Dog Training

24:48 Managing Expectations in Dog Training

28:11 Understanding the Importance of Numbers

38:01 Valuing Yourself and Pricing Strategies

44:54 Transformative Journey: From Fear to Confidence

49:54 Building a Vision for the Future

55:41 Building Successful Foundations

56:16 Transforming Relationships Through Growth

58:18 Navigating Financial Conversations in Relationships

58:18 The Importance of Personal Responsibility

01:00:51 Connecting with Fetch K9 Coaching

01:02:16 Lighthearted Reflections on Dog Breeds

Hosts are Greg Forzani and Dennis Taekema.

Our guest is Vashti Walker, Founder and Head Coach of FETCH K9 Coaching.

www.fetchk9coaching.com

877-32-FETCH

vashti@fetchk9coaching.com

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Disclaimer: The More Profit Less Stress podcast is provided for informational and entertainment purposes only. The content, opinions, and views expressed by the hosts, guests, or contributors are their own and do not necessarily reflect those of More Profit Less Stress podcast, its producers, or affiliates. The information shared is not intended as professional financial, legal, tax, or business advice and should not be relied upon for making business decisions. Listeners should consult qualifiedprofessionals, such as financial advisors, accountants, or attorneys, for advice tailored to their specific circumstances. More Profit Less Stress Podcast, its hosts, guests, and producers assume no liability for any actions taken or not taken based on the content of this podcast. All content is provided “as is” without warranties of any kind, express or implied, regardingits accuracy, completeness, or applicability. Any reliance on the information provided is at the listener’s own risk.

In this conversation, Greg Forzani, Dennis Taekema, and ChadHewlett delve into the world of equine sports medicine, discussing the competitive nature of horses and the rigorous standards of care they require.Chad shares insights on the importance of coaching, the role of numbers in business performance, and the need for systematization in veterinary practices.The discussion emphasizes building a high-performance team, the significance of accountability, and the value of hiring based on merit. Ultimately, the conversation highlights the balance between culture and performance in creating a successful veterinary practice. In this conversation, Chad, Dennis and Gregdiscuss the importance of understanding business numbers, fostering a positive culture, celebrating team successes, and redefining the concept of retirement. They emphasize the need for business owners to confront their discomfort withnumbers, the role of culture in driving success, and the significance of teamwork and purpose in both personal and professional life. The discussion also touches on the value of coaching and mentorship in navigating the challenges of business ownership.

Takeaways

- Equine sports medicine is a growing field that treats horsesas athletes.

- Competition drives the need for high-quality veterinarycare.

- Drug testing in equine sports is as rigorous as in humansports.

- Veterinarians must balance care with the competitive natureof their clients.

- Coaching can help veterinary practices grow and improve.

- Numbers and metrics are essential for tracking businessperformance.

- Building a high-performance team requires accountability andengagement.

- Systematizing practices can improve service consistency andquality.

- A strong culture in a veterinary practice enhances performance and satisfaction.

- Hiring based on merit ensures a motivated and effective team. Business owners often avoid numbers due to discomfort.

- Regularly reviewing numbers can lead to better decision-making.

- Culture is crucial for a thriving business environment.

- Celebrating team successes fosters a positive workplaceculture.

- Understanding cash flow is as important as profit.

- Retirement should not be the ultimate goal; purpose matters.

- Coaching can provide valuable external perspectives.

- Choosing the right team members is essential for success.

- Being a 'yes' person can lead to more opportunities.

- Learning from failures is key to growth.

Chapters:

00:00 – Intro & Welcome

00:42 – Meet Chad Hewlett – What is Energy Equine &Synergy Equine?

02:55 – Horses as World-Class Athletes (and why equine vetsare ahead of human sports medicine)

06:10 – The Real Reason Clients Come to You: “They Want toBeat Their Friends”

08:30 – Secretariat – The Undisputed GOAT of All Athletes

10:45 – From Pickup Truck to Two Thriving Clinics – Chad’sJourney

13:20 – Why You Actually Want to Be Like McDonald’s(Systemization = Better Medicine)

16:40 – The Hidden Corporate Threat to Private VeterinaryPractice

20:15 – Numbers Don’t Lie – The One Thing That Moved theNeedle Most

24:00 – Profit vs Cash Flow vs Revenue – Lessons from thePain

26:30 – Building a High-Performance Culture: Engaged,Accountable, Performers

30:10 – The Power of Sacrifice – “Responsibility Before Fun”

34:20 – Yes People vs No People – The Ultimate CultureFilter

37:50 – Celebrate Wins With Your Team (The Silent “Hammer”Celebration)

40:55 – Retirement? “I’m Not Thinking About Retirement”

44:30 – The Biggest Risk at 57–58? Not Taking One

47:15 – Advice to Clinic Owners: Get a Coach Who’s ActuallyRun a Business

51:00 – You Can’t Read the Label from Inside the Jar (WhyEven Tiger Woods Has 11 Coaches)

53:40 – Lightning Round – Biggest Lesson from Failure

56:20 – Dream Offbeat Vacations & Wild Stories (Kauaicliff jumps, Costa Rica jungle meltdowns, and more)

1:01:30 – Wrap-Up & Final Thanks

In this conversation, Greg and Dennis discuss the critical importance of understanding your own unique business numbers, emphasizing that arbitrary figures can lead to poor decision-making. They explore various aspects of pricing, revenue, wages, and customer acquisition costs, highlighting the need for context and individual analysis. The discussion also touches on the dangers of following generic advice and the emotional factors that can influence business decisions. Ultimately, they stress the importance of knowing the story behind each number to make informed decisions that lead to business success.Takeaways- Understanding your pricing strategy is crucial for profitability.- Context matters when determining pricing and expenses.- Revenue alone does not equate to business success.- Wages should be carefully calculated based on business type.- Rent can significantly impact overall profitability.- Customer acquisition costs must be tailored to your business.- Generic advice can be misleading and harmful.- Emotional decisions can lead to poor business choices.- Always question the advice you receive regarding business metrics.- A thorough understanding of your numbers is essential for success.Chapters00:00 Understanding Business Numbers03:26 The Importance of Accurate Pricing06:07 Revenue vs. Profit: The Real Metrics09:04 Context Matters: Tailoring Advice to Your Business12:08 The Tyranny of Whole Numbers14:59 Customer Acquisition Costs: The Right Approach17:44 The Impact of Location on Business Costs22:53 Understanding Rent as a Marketing Expense23:36 The Emotional Aspect of Business Decisions24:29 Evaluating Rent Against Revenue Goals25:25 The Importance of Understanding Business Numbers28:24 The Dangers of Following Advice Blindly28:49 The Recipe Behind Business Numbers30:57 The Risks of High Cash Flow with Low Profitability35:06 Caution Against Misleading Business AdviceSubscribe for more business growth tips! Don’t forget to like and share with fellow entrepreneurs! Visit our website www.forzanibusinesseducation.com to learn more about our tools and programs designed for More Profit and Less Stress in your business so you can turn it into a Valuable Asset. — Follow Us — Instagram: / forzanibusinesseducation Facebook: / forzanibusinesseducation Twitter: https://x.com/GregForzani — Business Training Programs — www.forzanibusinesseducation.com/programs — Apply for a FREE Business Strategy Session — www.forzanibusinesseducation.com/FSDisclaimer: The More Profit Less Stress podcast is provided for informational and entertainment purposes only. The content, opinions, and views expressed by the hosts, guests, or contributors are their own and do not necessarily reflect those of More Profit Less Stress podcast, its producers, or affiliates. The information shared is not intended as professional financial, legal, tax, or business advice and should not be relied upon for making business decisions. Listeners should consult qualified professionals, such as financial advisors, accountants, or attorneys, for advice tailored to their specific circumstances. More Profit Less Stress Podcast, its hosts, guests, and producers assume no liability for any actions taken or not taken based on the content of this podcast. All content is provided “as is” without warranties of any kind, express or implied, regarding its accuracy, completeness, or applicability. Any reliance on the information provided is at the listener’s own risk.

In this conversation, our client Greg Klassen shares his journey of taking over K & K Trailer Sales, a family business that wasstruggling financially. He discusses the challenges of ownership, the importance of understanding financial numbers, and the strategies he implemented to turn the business around. The conversation highlights the significance of accountability, adapting business models, and maintaining a balance between work and personal life. Greg emphasizes the need for continuous improvement and the emotional aspects of running a business, ultimately leading to a fulfilling and profitable venture.

Takeaways

- Understanding your numbers is crucial for business success.

- Emotional decisions can lead to poor business outcomes.

- Family dynamics can complicate business ownership.

- Financial accountability is essential to avoid pitfalls.

- Adapting business models can lead to increasedprofitability.

- Stress management is key to maintaining a healthy work-lifebalance.

- Continuous improvement is necessary for long-term success.

- Hiring the right people can free up resources and improveefficiency.

- Recognizing opportunities for growth is vital in a changingmarket.

- Building a supportive team can help navigate challenges.

Chapters

00:00 Making Tough Decisions

01:31 Shifting Business Models

03:30 The Role of Margins in Business

05:48 Lessons Learned from Financial Oversight

07:47 Turning Around a Troubled Business

10:25 Advice for Struggling Business Owners

32:29 Navigating Business Challenges

34:19 The Importance of Knowing Your Numbers

35:28 Balancing Stress and Profitability

39:00 Continuous Growth and Adaptation

42:39 Embracing Change and Opportunity

48:28 The Journey of Business Ownership

51:49 Maintaining Success and Awareness

58:20 Redefining Business Norms

01:00:30 The Evolution of a Business Owner

Hosts are Greg Forzani and Dennis Taekema.

Our guest Greg Klassen with K&K Trailer Sales, Service, Rentals www.kandkent.ca

Subscribe for more business growth tips!

Don’t forget to like and share with fellow entrepreneurs!

Visit our websitewww.forzanibusinesseducation.com to learn more about our tools and programs designed for More Profit and Less Stress in your business so you can turn it into a Valuable Asset.

— Follow Us —

Instagram: / forzanibusinesseducation

Facebook: / forzanibusinesseducation

Twitter: https://x.com/GregForzani

— Business Training Programs —

www.forzanibusinesseducation.com/programs

— Apply for a FREE Business StrategySession —

www.forzanibusinesseducation.com/FS

Disclaimer: The More Profit Less Stress podcast is provided for informational and entertainment purposes only. The content, opinions, and views expressed by the hosts, guests, or contributors are their own and do not necessarily reflect those of More Profit Less Stress podcast, its producers, or affiliates. The information shared is not intended as professional financial, legal, tax, or business advice and should not be relied upon for making business decisions. Listeners should consult qualifiedprofessionals, such as financial advisors, accountants, or attorneys, for advice tailored to their specific circumstances. More Profit Less Stress Podcast, its hosts, guests, and producers assume no liability for any actions taken or not taken based on the content of this podcast. All content is provided “as is” without warranties of any kind, express or implied, regardingits accuracy, completeness, or applicability. Any reliance on the information provided is at the listener’s own risk.

In this episode, Greg Forzani and Dennis Taekema interviewJacqui and Erin from the Pink Wand Cleaning Services. They discuss the journey of transforming a small cleaning business into a successful franchise operation. The conversation covers the importance of business coaching, understanding profit and numbers, breaking out of comfort zones, and the significance of change in business. Jacqui and Erin share insights on franchising, the role of franchisees, and the importance of building a supportive culture. They also provide valuable advice for potential franchisees and business owners looking to improve their operations.

Takeaways

- The Pink Wand Cleaning Services offers bothcommercial and residential cleaning services.

- Jacqui and Erin emphasize the importance ofbusiness coaching for growth.

- Understanding profit and tracking numbers iscrucial for business success.

- Breaking out of comfort zones is necessary forgrowth and change.

- Change is essential for business improvement;complacency can hinder success.

- Franchising can be a successful model if theright support and systems are in place.

- Franchisees should be vetted thoroughly toensure they align with company values.

- Building a supportive culture among franchiseesleads to overall success.

- Tracking leads and understanding financials arekey to profitability.

- Business owners must be willing to make changesto improve their situations.

Chapters:

00:00 Intro & Welcome to Pink One Cleaning Services

01:15 What is “Pink Wand”?

02:40 Jacqui & Erin’s Roles + 5 Years in the Program

03:30 Life Before Coaching: Searching for the Right Fit

05:20 First Aha Moments & Early Overwhelm

06:45 Pre-Coaching Number Tracking (or Lack Thereof)

08:10 “More In-Depth” Means Granular Costing

10:30 Example: Raising Rates & Factoring True Costs

12:00 Getting Out of the Comfort Zone

14:20 Habits to Avoid Plateauing

16:40 Making Yourself Uncomfortable = Growth Signal

18:15 Franchisee Response to Changes (e.g., Rate Hikes)

20:50 Advice for Prospective Franchise Buyers

23:30 What Pink One Looks for in Franchisees

27:00 Corporate Today: 40–45 Team Members, 3.5 Office Staff

29:10 Profit Growth Since Coaching

30:45 Advice to Stressed Owners: Get a Coach, Get Granular,Be Accountable

33:20 Turning Fires into Systems

36:00 Life Now: Thriving HQ + Franchisees, Less Stress, MoreFun

38:30 Team Perception of the Transition

40:15 Measuring True Profit: Actualized EBT

42:00 Most Owners at 4–7%; Franchisees Often Break EvenAfter Royalties

44:30 Why Cleaning Franchise + Pink One Model Works

45:40 Advice When Hiring a Cleaner

46:30 Territories Covered

47:20 Wrap-Up & Thanks

48:00 Fun Lightning Round

Hosts are Greg Forzani and Dennis Taekema.

Our guests are Jacqui Jepson and Erin Paolucci with The Pink Wand Cleaning Services www.thepinkwand.com .

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Visit our websitewww.forzanibusinesseducation.com to learn more about our tools and programs designed for More Profit and Less Stress in your business so you can turn it into a Valuable Asset.

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🚀 Unlock the Power of Vendor Relationships with the More Profit Less Stress Podcast! 🚀

Join us for an insightful episode with Joe Forzani, founding member of the Forzani Group, as we dive deep into why your vendor relationships are the backbone of your business success! 💼

Here’s what we’re covering today:

✅ Why Your Vendor is Your #1 Relationship

- Your vendors are more than suppliers—they’re partners in profitability. Learn how building trust and loyalty with them can make or break your business.

✅ Key Considerations for Strong Vendor Relationships

- Get the Best Price: Are you securing the best deals, or are competitors getting better rates?

- Timely Shipments: Ensure products arrive when promised to keep your shelves stocked and customers happy.

- Avoid Substitutions: Stop vendors from swapping products that don’t meet your standards.

- Volume Discounts: Leverage your buying power for better pricing as your business grows.

- Quality Assurance: Confirm the products you receive meet your expectations for customer satisfaction.

✅ The Power of Trust and Timely Payments

- Paying vendors on time builds credibility and unlocks longer payment terms (think 60, 90, or even 120 days!).

- A strong relationship means vendors prioritize you for deals, new products, or exclusive offers.

✅ Real-World Wins from the Forzani Group

- From one store in 1975 to 450+ by 2010, Joe shares how vendor relationships fueled their growth and profitability.

- Build friendships with vendors—shared meals, outings, or common interests can lead to better terms and opportunities!

✅ Avoid Pitfalls and Maximize Profits

- Verify shipments against packing slips to catch short shipments (it happens more than you think!).

- Negotiate ethically for win-win outcomes, and don’t be afraid to walk away from vendors who don’t align with your goals.

- Explore trade shows to spot trends, meet new vendors, and stay ahead of the curve.

💡 Whether you’re in retail, service, or trades, strong vendor relationships = more profit, less stress.

Tune in to hear Joe’s stories, like turning neon shorts into a massive profit win, and learn how to transform your vendor partnerships into a competitive edge!

🎧 Listen now on the More Profit Less Stress Podcast with hosts Dennis Taekema and Greg Forzani.

Subscribe, leave a review, and visit our website for more tools to turn your business into a valuable asset! 🌟www.forzanibusinesseducation.com

#VendorRelationships #BusinessGrowth #MoreProfitLessStress #Entrepreneurship #Podcast #sportchek #stampeders

Chapters

00:00 The Broader Impact of Business Success

00:33 The Importance of Vendor Relationships

07:12 Building Trust and Loyalty with Vendors

15:10 Strategies for Effective Vendor Negotiation

23:51 Leveraging Vendor Relationships for Business Growth

35:26 Building Trust with Vendors

41:17 Leveraging Trade Shows for Insights

47:50 Navigating Unreasonable Vendor Terms

Hosts are Greg Forzani and Dennis Taekema.

Our guest is Joe Forzani, Founding Member Forzani’s Lockerroom (later Forzani Group Ltd. – Sport Chek)

Subscribe for more business growth tips!

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Visit our website www.forzanibusinesseducation.com to learn more about our tools and programs designed for More Profit and Less Stress in your business so you can turn it into a Valuable Asset.

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Twitter: https://x.com/GregForzani

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In this episode, Carmen Vetian, a CPA, discusses the importance of proactive tax planning and the value of having a professionalteam to support business growth. She emphasizes the need for business owners to look beyond just tax compliance and to engage in strategic planning for future success. Carmen shares insights on common mistakes in tax planning, the significance of due diligence in acquisitions, and the role of accountants inensuring financial health. The conversation highlights the importance of communication among professionals and the need for business owners to understand their financial statements to make informed decisions.

Takeaways

- Tax planning should focus on future growth, notjust compliance.

- Having a professional team is crucial forbusiness success.

- Advisory services can save businessessignificant amounts in taxes.

- Planning for tax and financing must be donesimultaneously.

- Understanding depreciation can lead to bettertax strategies.

- Due diligence is essential when acquiring abusiness.

- Accountants should help clients understand theirfinancial statements.

- Communication among professionals is key toeffective planning.

- Investing in advisory services can yieldlong-term savings.

- Business owners need to be proactive in managingtheir finances.

Chapters

00:00 Introduction to Carmen Vetian's Professional Services

00:56 The Importance of Tax Planning

03:28 Advice for Business Expansion and Acquisitions

08:42 Understanding the Value of Advisory Services

12:10 Common Mistakes in Tax Planning

15:04 Navigating Business Acquisitions

25:52 Due Diligence in Business Transactions

28:22 The Role of Accountants in Due Diligence

30:33 Advisory Roles: Accountant vs. Lawyer

31:44 The Importance of Professional Advice

33:58 Investing in Professional Guidance

36:08 Understanding Tax Planning and Compliance

37:57 Operational vs. Tax P&L Layout

43:11 The Value of Detailed Financial Reporting

48:49 Collaboration for Client Success

51:53 Understanding Tax Strategies and Legal Compliance

53:31 The Importance of Professional Expertise in Business

55:14 Navigating Tax Complexity and Business Accountability

57:35 Preventing Embezzlement Through Financial Awareness

01:00:29 The Role of Bookkeeping in Business Integrity

01:04:06 The Value of Coaching and Profit Planning

01:06:15 Connecting with Professionals for Business Growth

Hosts are Greg Forzani and DennisTaekema.

Our guest is Carmen Vetian CPA, CGA,CDFA from Carmen A Vetian Professional Corporation www.cavprofcorp.ca .

Subscribe for more business growth tips!

Don’t forget to like and share withfellow entrepreneurs!

Visit our websitewww.forzanibusinesseducation.com to learn more about our tools and programs designed for More Profit and Less Stress in your business so you can turn it into a Valuable Asset.

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Instagram: / forzanibusinesseducation

Facebook: / forzanibusinesseducation

Twitter: https://x.com/GregForzani

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